Ulta Beauty

For residents across the Inland Empire, particularly in Redlands, California, Ulta Beauty at 27461 San Bernardino Ave Suite 150, Redlands, CA 92374, USA, serves as a comprehensive hub for all things beauty. More than just a retail store, this Ulta Beauty location also houses a full-service salon, offering a convenient one-stop solution for both purchasing beauty products and receiving professional hair and beauty treatments. This article aims to provide a clear, engaging, and informative overview of this specific Ulta Beauty store, highlighting its unique offerings for local Californians.

Ulta Beauty has established itself as a leading name in the beauty industry by providing an unparalleled selection of products, ranging from high-end, prestige brands to accessible, mass-market favorites. This diverse inventory ensures that every customer, regardless of their budget or preference, can find products suited to their needs. From the latest makeup trends and innovative skincare solutions to an extensive array of hair care products and fragrances, Ulta Beauty strives to be a complete resource for personal beauty.

Beyond the vast retail aisles, the in-store salon, known as "The Salon at Ulta Beauty," is a significant draw. It provides a full spectrum of professional hair services, including cuts, color, styling, and treatments, all performed by licensed stylists. This integration of retail and service under one roof is a key convenience for Californians looking to streamline their beauty routine and access expert advice and application.

Customer experiences, as reflected in public reviews, can offer valuable insights into the store's operations. For this Redlands location, we see a notable contrast in feedback. One glowing review highlights an exceptional interaction with an employee named Kayla, praising her for being "amazing," "so sweet & so informative," and for helping the customer find "the perfect match." This positive account underscores the potential for personalized and highly satisfying customer service. Conversely, another review describes a very negative encounter with a cashier, citing a lack of politeness, disinterest, and a failure to apply loyalty points, leading to a "terrible" and "disgusted" feeling upon leaving. These diverse perspectives provide a balanced view, acknowledging both the strengths in customer assistance and areas where the experience might fall short for some visitors.

This detailed guide will explore the Redlands Ulta Beauty's location and accessibility, the diverse range of retail products and salon services offered, specific features and highlights that set it apart, common promotions and special offers, and ultimately, why this Ulta Beauty location remains a relevant option for locals in pursuit of their beauty needs.

Ulta Beauty is conveniently situated at 27461 San Bernardino Ave Suite 150, Redlands, CA 92374, USA. This address places it within a prominent commercial area in Redlands, a city in the Inland Empire region of Southern California. The location offers excellent accessibility for residents of Redlands and surrounding communities, including Loma Linda, Highland, and Yucaipa.

The store's placement along San Bernardino Avenue, a key thoroughfare, ensures high visibility and straightforward access. For Californians who typically travel by car, the retail center where Ulta Beauty is located generally provides ample parking. This ease of parking is a significant advantage in Southern California, contributing to a more relaxed and convenient shopping experience.

Redlands is well-connected to major freeways such as the I-10, which runs east-west through the Inland Empire. This proximity to a major interstate makes the Ulta Beauty location easily reachable from various parts of the wider region, allowing a broader customer base to visit. While the area is primarily car-dependent, local public transportation options may also service routes along San Bernardino Avenue, offering an alternative mode of access for some residents. The overall setting is designed for convenience, allowing locals to easily integrate a visit to Ulta Beauty into their daily routines.

Ulta Beauty is renowned for its comprehensive approach to beauty, seamlessly combining a vast retail selection with a wide array of in-store salon and beauty services.

• Extensive Retail Product Selection: The core of Ulta Beauty's offering is its unparalleled inventory of beauty products from both high-end prestige brands and popular mass-market labels. This includes:
  • Makeup: A complete range of cosmetics, from foundations and concealers to eyeshadows, mascaras, and lipsticks, catering to all looks and preferences.
  • Skincare: Cleansers, toners, serums, moisturizers, masks, and treatments for every skin type and concern, including anti-aging, acne, and hydration.
  • Fragrance: A wide selection of designer perfumes, colognes, and body sprays.
  • Hair Care: Shampoos, conditioners, styling products, treatments, and a comprehensive assortment of hair tools like flat irons, curling irons, and blow dryers.
  • Bath & Body: Lotions, body washes, and self-care essentials.
  • Nails: Nail polishes, treatments, and manicure/pedicure tools.
• The Salon at Ulta Beauty (Hair Salon Services): Located within the store, the full-service salon offers professional hair care treatments performed by licensed stylists. Services typically include:
  • Haircuts & Styling: Cuts for women, men, and children, blowouts, formal updos, and trims.
  • Hair Color: Root touch-ups, single process color, highlights (partial/full), balayage, and color correction.
  • Hair Treatments: Deep conditioning, bond-building treatments (e.g., Olaplex), scalp treatments, and keratin smoothing treatments.
  • Texture Services: Perms and relaxers.
  • Extensions & Wigs: Application and styling services.
• Additional Beauty Services: Many Ulta Beauty locations also provide specialized in-store beauty services beyond hair:
  • Brow & Waxing Services: Including brow shaping, waxing (face and body), and tinting, often featuring a dedicated Benefit Brow Bar.
  • Makeup Services: Professional makeup applications for various occasions (e.g., everyday, formal, bridal), makeup lessons, and lash applications (strip, cluster, extensions, lifts).
  • Skin Services (The Skin Bar): Facials, microdermabrasion, and personalized skin treatments.
  • Ear Piercing: Professional ear piercing services.
• Beauty Consultations: Knowledgeable beauty advisors and licensed stylists are typically available to offer personalized product recommendations and expert advice across all beauty categories, helping customers make informed choices.

Ulta Beauty in Redlands offers several features that generally highlight its appeal to local customers. However, it's essential to consider the varied customer experiences, as these can significantly impact how these features are perceived.

• Extensive Brand Selection: A standout feature is Ulta's ability to offer a diverse range of beauty brands, from prestige labels like Rabanne (as mentioned in a review for foundation) to more accessible brands like ColourPop for eyeliner. This broad spectrum allows customers to discover new products and stick with their favorites, all under one roof.
• Integrated Salon and Beauty Services: The convenience of having a full-service hair salon ("The Salon at Ulta Beauty") along with other beauty services like waxing, makeup application, and skin treatments, is a major highlight. This makes Ulta a true one-stop shop for both product purchases and personal grooming.
• Knowledgeable and Helpful Staff (Variable): As illustrated by the positive review for Kayla, the potential for exceptional customer service is a significant feature. Kayla's ability to provide "10/10 service," help a customer find the "perfect match," and be "so sweet & so informative" highlights the value of engaged and knowledgeable beauty advisors who can genuinely enhance the shopping experience. This kind of personalized guidance is highly valued by beauty consumers.
• Ultamate Rewards Loyalty Program: Ulta's robust loyalty program is a key feature, allowing customers to earn points on every purchase (both products and services). These points can be redeemed for discounts, and the program offers tiered benefits (Member, Platinum, Diamond) with exclusive offers, birthday gifts, and bonus points opportunities. For regular shoppers, this translates into significant savings.

However, it's also crucial to address the less positive highlight:

• Inconsistent Customer Service Experience: The negative review highlights a critical inconsistency in customer service, specifically at the checkout. The description of a cashier who "wouldn't hurt for you to smile or even act like you like your job," "didn't ask if I found everything okay," missed applying points, and gave dismissive answers ("I don't know, some skincare stuff") points to a significant service gap. This kind of "ugly and unprofessional" behavior, particularly towards a "diamond member" who spends money, can severely detract from the overall shopping experience and the store's reputation. This indicates that while excellent service is possible, it is not guaranteed across all staff members or touchpoints.

These contrasting experiences suggest that while the store offers a desirable array of products and services, the actual customer experience can be highly dependent on individual staff interactions.

Ulta Beauty, including its Redlands location, is well-known for its frequent and appealing promotions and special offers, which are a major draw for Californians seeking value in their beauty purchases and services. These are largely driven by their loyalty program and regular sales cycles:

• Ultamate Rewards Loyalty Program: This is the most significant and consistent source of promotions. It's free to join, and members earn points on every dollar spent (for both products and salon services). These points accumulate and can be redeemed for cash discounts on future purchases. Higher tiers (Platinum and Diamond) receive accelerated point earning (e.g., 1.25x or 1.5x points per dollar), birthday gifts (including a free gift choice and often an extra $10 off for Platinum/Diamond), and exclusive access to sales and offers. Members can also activate bonus point offers (e.g., 2X, 3X, 5X points on specific brands or categories).
• Weekly Ads and Digital Coupons: Ulta regularly releases weekly ads featuring discounts on a wide range of products. Loyalty members often receive personalized digital coupons via email and the Ulta Beauty mobile app, including general percentage-off discounts (e.g., "20% off your entire qualifying purchase") or specific brand/category promotions.
• 21 Days of Beauty Sale: This highly anticipated semi-annual event (typically in spring and fall) features "Beauty Steals" – popular prestige and mass-market products offered at 50% off for one day only. These daily deals are a significant draw.
• Buy More, Save More Deals: Common promotions include "Buy One Get One 50% Off," "Buy 2 Get 1 Free," or "Bundle & Save" offers across various product categories (e.g., hair care, skincare).
• Gift with Purchase (GWP): Many beauty brands at Ulta offer complimentary gifts with qualifying purchases, often deluxe samples or full-size products. These GWPs change frequently and are an excellent way to try new items or get extra value.
• In-Store Salon Promotions: The Salon at Ulta Beauty frequently runs its own specific promotions on services like haircuts, color, or treatments. These can vary by location and time of year.

To ensure Californians in Redlands capitalize on these offers, it is highly recommended to sign up for the Ultamate Rewards program, download the Ulta Beauty app, and opt-in for email and text notifications. This will provide real-time updates on current and upcoming sales and exclusive coupons.

For direct inquiries regarding products, salon appointments, or general information concerning the Ulta Beauty store in Redlands, CA, here is the contact information:

Address: 27461 San Bernardino Ave Suite 150, Redlands, CA 92374, USA

Phone: (909) 335-5709

Mobile Phone: +1 909-335-5709

Customers can use these phone numbers to speak with store associates, inquire about specific product availability, schedule salon appointments, or address any concerns they may have about their visit or a previous experience. Given the mixed customer reviews, direct communication with the store might be a useful step for some locals before visiting.

Ulta Beauty in Redlands, California, presents itself as a highly suitable and convenient destination for locals seeking comprehensive beauty solutions. Its integrated model, combining a vast retail selection with a full-service salon, offers a significant advantage for busy Californians looking to streamline their beauty routine.

The expansive range of beauty products, spanning both prestige and mass-market brands, ensures that customers can find virtually any cosmetic, skincare, hair care, or fragrance item they desire, catering to diverse preferences and budgets. This wide assortment, coupled with the convenience of an in-store salon offering professional hair, makeup, and waxing services, makes Ulta a true one-stop shop. For Redlands residents, this means less time driving to multiple specialty stores and more time enjoying their beauty purchases and treatments.

Furthermore, the potential for exceptional customer service, as exemplified by the positive review for Kayla, is a key draw. When staff are knowledgeable, friendly, and helpful, they significantly enhance the shopping experience, providing personalized recommendations and making customers feel valued. The Ultamate Rewards loyalty program also adds tangible value, allowing regulars to earn points and redeem them for discounts, making quality beauty products and services more accessible. The store's easy accessibility along San Bernardino Avenue, with ample parking, further contributes to its suitability for the local community.

However, it is also important for locals to be aware of the potential for inconsistent service, as highlighted by the negative feedback regarding a cashier's attitude. This suggests that while positive interactions are possible, the overall experience can occasionally be marred by poor customer service. Despite these occasional discrepancies, the overall convenience, extensive product range, and the value offered through its loyalty program generally make Ulta Beauty in Redlands a highly suitable and popular choice for Californians seeking to meet all their beauty needs in one place. For many, the benefits of convenience and selection outweigh the potential for isolated negative experiences.