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SEPHORA ico

SEPHORA

Perfume Store Near MeCaliforniaSan Francisco CountySan FranciscoStonestown20th Avenue

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Phone

+1 415-242-3200

Address

3251 20th Ave Space 262, San Francisco, CA 94132, USA

Website

www.sephora.com

Hours

Monday 11:00 AM - 8:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 11:00 AM - 8:00 PM
Friday 11:00 AM - 8:00 PM
Saturday 11:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM

SEPHORA Introduce

For beauty enthusiasts across California, and particularly those in the vibrant and diverse city of San Francisco, the name SEPHORA represents a global standard in prestige beauty retail. Offering an expansive selection of makeup, skincare, fragrance, hair care, and beauty tools from an unparalleled array of brands, SEPHORA is where beauty innovation meets personalized guidance. For residents in the southwestern part of San Francisco, the SEPHORA store located within the bustling Stonestown Galleria serves as a dynamic and essential hub for all things beauty.

This article aims to provide a clear, engaging, and informative overview of what makes SEPHORA at Stonestown Galleria a go-to resource for local users seeking to enhance their beauty routines. We'll explore its convenient location, the wide range of services available, the distinctive features that set it apart, and how it caters to the diverse beauty needs of San Franciscans. From finding the perfect setting spray for oily skin with the help of a dedicated Beauty Advisor, to exploring the latest product launches and trends, SEPHORA offers a dynamic and personalized shopping experience that resonates with the desire for quality, self-expression, and expert assistance.

In a city that values individuality and well-being, having a comprehensive and service-oriented beauty retailer like SEPHORA readily accessible is an incredible asset. It’s a place where you can not only acquire your favorite products but also gain valuable insights and professional support to navigate the ever-evolving world of beauty.

Location and Accessibility

SEPHORA in San Francisco is conveniently situated at

3251 20th Ave Space 262, San Francisco, CA 94132, USA

. This prime location places it within Stonestown Galleria, a well-known and extensively visited shopping mall in the Lakeshore neighborhood of San Francisco. The mall's strategic position makes SEPHORA easily accessible for residents of surrounding areas such as the Sunset District, Parkside, Merced Manor, and even broader parts of the city.

Stonestown Galleria offers ample parking facilities, including multi-level structures, which is a significant convenience for shoppers arriving by car in a city where parking can often be a challenge. The mall is located near major thoroughfares, including 19th Avenue (Highway 1), providing straightforward driving access. Public transportation is also a strong point for this location. The K Ingleside Muni Metro light rail line has a direct stop at 19th Ave & Winston Dr, which is just a 4-minute walk from the mall. Several Muni bus lines, including the 28, 28R, 18, 57, and 122, also serve the Stonestown area, with stops directly at or very close to the mall entrance. This robust network of public transit options makes SEPHORA at Stonestown Galleria highly accessible for San Franciscans who prefer to use public transport, providing a seamless and convenient journey to explore its extensive beauty offerings.

Services Offered

SEPHORA at Stonestown Galleria provides a comprehensive range of in-store beauty services, designed to offer personalized advice, expert application, and enhance the customer's overall shopping experience. These services are delivered by licensed Beauty Advisors who undergo specialized training.

  • Complimentary Flash Services: These quick, focused sessions (typically 15-20 minutes) are ideal for learning specific techniques or getting product recommendations for a single feature or concern. While not always listed as "free," they often involve product recommendations without a direct service charge. Examples include:
    • Color IQ Foundation Shade Matching: As experienced by customers, this service uses technology to identify your precise foundation shade and recommend suitable products.
    • Skincare Consultations: Get expert advice on building a routine tailored to your skin concerns, often including product demonstrations.
    • Quick Touch-Ups: A fast refresh of a specific area like lips or brows.
  • Makeup Services (Paid/Redeemable): For more in-depth applications, these services vary in duration and focus, with the fee typically redeemable in product purchases. This allows customers to try out products as part of a professional application.
    • Feature Focus ($30 / 30 min): Perfect for spotlighting a single feature like eyes, complexion, or brows. This could involve learning how to achieve a smoky eye, or perfecting a base with contour and highlight, as a customer sought assistance with a setting spray for oily skin.
    • Full Face ($60 / 60 min): A complete, custom-tailored makeup look.
    • Ultimate Glam ($90 / 90 min): An in-depth service with elevated techniques to accentuate all features, suitable for special events.
    • Lash Application ($15 / 15 min): Expert application of false lashes (new strip lashes must be purchased separately).
  • Waxing Services: Available for specific facial areas:
    • Brow Wax ($22 / 20 min)
    • Lip or Chin Wax ($13 / 10 min)
    • Duo Wax: Brow & Lip ($30 / 30 min)
    • Trio Wax: Brow, Lip & Chin ($40 / 30 min)
  • Beauty Lessons ($75 / 75 min): A guided tutorial providing personalized tips and tricks, empowering customers to recreate looks at home.
  • Beauty (Re)Purposed Program: Customers can bring in empty beauty product containers (from any brand) for recycling, promoting sustainability.
  • Buy Online & Pick Up In Store (Curbside Available): Convenient options for customers to purchase products online and collect them quickly at the store, with curbside pickup often available for added ease.

It is important to note that while some staff interactions might vary, as indicated in customer reviews, the store aims to provide valuable and attentive service for these offerings. Booking appointments for paid services online or through the Sephora app is recommended to ensure availability.

Features / Highlights

SEPHORA at Stonestown Galleria boasts several distinguishing features and highlights that contribute to its standing as a premier beauty destination in San Francisco:

  • Extensive Brand and Product Selection: The store offers a massive inventory, featuring thousands of products from a wide array of prestige and emerging brands. This includes makeup, skincare, fragrance, hair care, and beauty tools, ensuring a diverse selection to meet every customer's needs and preferences. Shoppers can find fan-favorite brands like Charlotte Tilbury, Sol de Janeiro, Chanel, and Dyson, alongside Sephora Collection's own affordable picks.
  • Knowledgeable and Dedicated Beauty Advisors: A significant highlight, as demonstrated by the positive customer experience with "Sebastian," is the presence of highly trained and helpful Beauty Advisors. While some staff interactions may vary, the best advisors provide personalized recommendations, offer in-depth product knowledge, and go the extra mile to ensure customer satisfaction, as exemplified by assisting with specific concerns like finding the right setting spray for oily skin.
  • Interactive Beauty Studio: The in-store "Beauty Studio" is a central feature, providing dedicated spaces for personalized consultations, makeovers, and beauty lessons. This interactive environment encourages experimentation and learning new techniques.
  • Beauty Insider Loyalty Program: This robust program offers tiered rewards, exclusive discounts, free birthday gifts, and early access to sales, incentivizing customer loyalty and providing significant value to frequent shoppers.
  • Digital Integration and Convenience: Sephora seamlessly integrates its physical stores with its digital platforms, offering online booking for services, a mobile app with product reviews, and the convenience of "Buy Online & Pick Up In Store" (including curbside pickup at this location). This allows for a flexible and efficient shopping experience.
  • Commitment to Inclusivity: Sephora strives to create a welcoming environment for all, offering products that cater to a wide range of skin tones, types, and beauty preferences, and celebrating what makes each customer unique.
  • Regular Brand Events: The store frequently hosts exclusive in-store events with popular brands (e.g., NARS, Amika, Caudalie, Givenchy), offering customers the chance to discover new products, learn from brand experts, and participate in special promotions.

These features collectively ensure that a visit to SEPHORA at Stonestown Galleria is not just about purchasing products but about engaging in a comprehensive and supportive beauty journey.

Promotions or Special Offers

SEPHORA at Stonestown Galleria frequently offers a variety of promotions and special offers designed to reward its loyal customers and attract new ones. While specific deals can vary seasonally and by product, here are common types of promotions you might find:

  • Beauty Insider Program Perks: This is the cornerstone of Sephora's promotions. Members earn points on every purchase, which can be redeemed for discounts ("Beauty Insider Cash"), exclusive products, or services. Tiers (Insider, VIB, Rouge) offer increasingly valuable benefits, including free shipping, annual discounts during major sales events like the "Sephora Savings Event," and special birthday gifts.
  • Seasonal Sales Events: Sephora holds major sales events throughout the year, such as the VIB Sale (typically in spring and fall) and holiday sales, offering percentage-based discounts across a wide range of brands.
  • Gift with Purchase (GWP): Often, with a minimum purchase, customers can receive complimentary deluxe samples or even full-sized products from various brands. These are frequently advertised in-store and online.
  • Limited-Time Offers and Flash Sales: Regular short-term discounts on specific brands or product categories are common, sometimes announced via the app or email.
  • App-Exclusive Offers: As noted, some promotions, such as "EXTRA 10% OFF IN-APP" on selected items, are exclusive to users of the Sephora mobile app, encouraging digital engagement.
  • Sephora Collection Discounts: The in-house Sephora Collection often has ongoing promotions, making high-quality beauty essentials more accessible. For example, some items might be 50% off.
  • Free Samples: Customers can typically receive free samples with online orders, and often with in-store purchases, allowing them to try new products.
  • Buy Now, Pay Later Options: The store accepts services like Afterpay or Klarna, allowing customers to split their purchase into interest-free installments.

To stay informed about the most current promotions and special offers available at the Stonestown Galleria SEPHORA, it is highly recommended to sign up for their Beauty Insider program, check their official website and mobile app, or call the store directly before your visit.

Contact Information

To connect with SEPHORA at Stonestown Galleria in San Francisco and explore their extensive beauty offerings, here's how you can reach them:

Address: 3251 20th Ave Space 262, San Francisco, CA 94132, USA

Phone: (415) 242-3200

Mobile Phone: +1 415-242-3200

For their most current operating hours, it is always best to call the store directly or check the Stonestown Galleria official website, as mall and store hours can sometimes vary, especially during holidays or special events. This will ensure you have the most up-to-date information before planning your visit.

Conclusion: Why this place is suitable for locals

For residents across California, and particularly for those in San Francisco, SEPHORA at Stonestown Galleria is an exceptionally suitable and indispensable destination for all their beauty needs. Its appeal to locals is deeply rooted in its comprehensive offerings, dedicated service, and convenient urban location.

Firstly, the sheer scale and diversity of SEPHORA's product inventory are a major draw. San Franciscans, known for their eclectic tastes and interest in both established and emerging trends, will find an unparalleled selection of makeup, skincare, fragrance, and hair care. This extensive choice, from luxury brands to affordable essentials, means that whether you're seeking a specific cult-favorite product, a solution for a particular skin concern, or simply exploring new beauty innovations, you're likely to find it here without the need to visit multiple specialty stores.

Secondly, the personalized in-store services and the expertise of the Beauty Advisors are a significant asset. While customer experiences can sometimes vary, as noted in reviews, the dedication of staff like "Sebastian," who goes above and beyond to provide tailored recommendations and attentive service, makes a crucial difference. The availability of services such as professional makeup applications, skincare consultations, and even waxing, all delivered by licensed professionals, empowers locals to not only purchase products but also to gain valuable knowledge and confidence in their beauty routines. This hands-on guidance is particularly appealing in a city that values expertise and personalized care.

Furthermore, the location within Stonestown Galleria ensures exceptional accessibility and convenience. With abundant parking and excellent public transportation links, including Muni Metro and multiple bus lines, integrating a visit to SEPHORA into a busy day or a dedicated shopping trip is seamless. This ease of access makes it a practical choice for residents throughout the city's diverse neighborhoods.

Finally, the robust Beauty Insider loyalty program continually provides tangible value, offering points, discounts, and exclusive perks that reward consistent patronage. For locals who are regular beauty consumers, this program translates into significant savings and a more rewarding shopping journey. In essence, SEPHORA at Stonestown Galleria isn't just a store; it's a dynamic beauty hub that empowers San Franciscans to explore, learn, and discover their perfect beauty solutions with confidence and ease, solidifying its place as a cornerstone of the local beauty landscape.

Photos

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Location

Customer Reviews

Micah Peña

Jun 13, 2025

There are associates that are nice and some just can’t be bothered just chatting away and seem unapproachable. Approached one of the guy and he let out a sigh as if I’m getting in the way of his midday gossiping.

Joon Bae

May 04, 2025

Delivery driver, had over 20 items to look for. As a guy, was really lost where to look. Delilah took her time to show me where every item was. Such an amazing employee, thank you so much!

Rashanda Dauphine

May 03, 2025

The worst Sephora. I had headphones on and associates kept coming up to me, it felt like harassment. I swear 8 different associates came up to me to harass me while I shopped. It becomes exhausting fake smiling hoping they will leave me alone. I understand the associates are doing their job, but the Sephora on Powell is bigger and I don’t feel as harassed as I do in that store as I do this.

lavender

Jan 02, 2025

Honestly some super rude employees and horrible customer service, everytime I came there was two men who would always constantly be rude to me. They would roll their eyes and when I asked for help to find a product once he ended up giving me the wrong product and was super rude about it. The next time I asked for help I made sure it wasn’t them, I’m very disappointed and don’t feel comfortable shopping here!

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