BROOKHOLLOW SHOPPING CTR, 11240 W Broad St, Glen Allen, VA 23060, USA
Hey there, Virginia locals! Are you looking for your favorite beauty brands, expert advice, or just a fun place to explore the latest in makeup, skincare, and fragrance without the hustle and bustle of a huge mall? Then you absolutely need to check out SEPHORA at Kohl's in Glen Allen. Nestled within the Kohl's department store, this dedicated Sephora shop-in-shop offers a curated selection of prestige beauty products, combined with the convenience and friendly atmosphere you expect from a neighborhood store. It’s a fantastic spot for both seasoned beauty enthusiasts and those just starting their journey to discover new products, get personalized recommendations, and enjoy all the perks of the Sephora experience right here in the Glen Allen area.
SEPHORA at Kohl's is conveniently located at 11240 W Broad St, Glen Allen, VA 23060, USA. This address places it within the Kohl's store in the popular Short Pump area, a highly accessible and vibrant retail hub in the greater Richmond metropolitan area. West Broad Street is a major commercial artery, making the location easy to reach by car from various surrounding communities in Henrico County and beyond.
The Short Pump area is known for its extensive shopping centers and dining options, and access to this Kohl's location is generally straightforward. There is ample parking available in the Kohl's parking lot, ensuring a hassle-free visit. Its location within a Kohl's store means you can conveniently combine your beauty shopping with other household or apparel needs, making it a time-efficient stop for busy Virginians.
SEPHORA at Kohl's aims to replicate the full Sephora experience, offering a range of services designed to help you find your perfect beauty solutions:
Personalized Beauty Consultations: The trained Beauty Advisors at Sephora at Kohl's are ready to offer personalized guidance. As customer reviews highlight, staff like "Annie" are "so helpful and sweet" with "recommendations, shade matches," and assisting with "whole purchase." They provide a consultative approach, listening to your needs and suggesting products that genuinely work for you.
Product Demos and Education: The Beauty Advisors are knowledgeable about the extensive range of products and are happy to demonstrate how to use them. Whether you're curious about a new foundation technique or a skincare routine, they can show you how to get the most out of your purchases.
Fragrance Exploration: With a wide selection of fragrances, the staff can help you navigate different scents and find the perfect perfume or cologne that matches your preference, as noted by a customer who appreciated a salesperson happy "to chat about the different fragrances."
Beauty Insider Program Enrollment: You can sign up for Sephora's Beauty Insider loyalty program directly in-store, allowing you to earn points on every purchase, redeem rewards, and receive a special birthday gift. Most Sephora promotions, including Beauty Insider points, rewards, and birthday gifts, are available at Sephora at Kohl's stores.
Returns and Exchanges: SEPHORA at Kohl's locations can accept returns of Sephora merchandise purchased through Kohls.com or other Sephora at Kohl's stores, provided it's in new or gently used condition with a receipt within 30 days.
SEPHORA at Kohl's in Glen Allen offers several compelling features that make it a standout destination for beauty shopping:
Curated Selection of Top Beauty Brands: While not as expansive as a flagship Sephora, the Sephora at Kohl's concept brings over 125 of Sephora's most popular and bestselling brands directly to your local Kohl's. This includes renowned names in makeup, skincare, haircare, and fragrance, ensuring access to quality and trending products.
Highly Praised Customer Service: A consistent highlight from customer reviews is the exceptional service provided by the Beauty Advisors. Individuals like "Annie" and another unnamed salesperson are lauded for their "welcoming energy," "positive and helpful vibe," and ability to provide "exemplary customer service." This personalized attention can make a significant difference in your shopping experience.
Convenient Shop-in-Shop Format: The integration within Kohl's offers unparalleled convenience. Locals can easily access premium beauty products while also shopping for clothing, home goods, or other department store items, making it a one-stop shop for various needs.
Access to Beauty Insider Perks: Shoppers at Sephora at Kohl's still earn Beauty Insider points on their purchases, can redeem rewards, and receive their annual birthday gift. This seamless integration means you don't miss out on loyalty benefits by choosing this convenient location.
Less Overwhelming Environment: For some, the smaller footprint and integrated setting of Sephora at Kohl's can offer a less overwhelming and more relaxed shopping atmosphere compared to large standalone beauty stores, allowing for more focused Browse and personalized interactions.
SEPHORA at Kohl's participates in most of Sephora's widely recognized promotions and loyalty programs, offering various ways to save and earn rewards:
Sephora Beauty Insider Program: This is the cornerstone of Sephora's loyalty. Members earn points on every dollar spent, which can be redeemed for rewards, including discounts on future purchases or exclusive mini products. The program also offers a free birthday gift annually, which a helpful salesperson at the Glen Allen location reminded a customer about. Loyalty tiers (Insider, VIB, Rouge) unlock progressively better benefits, including access to sales events.
Seasonal Sales Events: Sephora, including its Kohl's locations, regularly holds major seasonal sales, such as the Spring Savings Event, Holiday Savings Event, and various sales around Black Friday and Cyber Monday. These often provide tiered discounts based on your Beauty Insider status.
Gift with Purchase (GWP) Offers: Throughout the year, Sephora frequently offers complimentary deluxe samples or mini products from various brands with qualifying purchases. These offers are typically available both online and in-store.
Sephora Collection Discounts: You can often find special promotions on products from the Sephora Collection, which offers quality beauty essentials at more accessible price points. These can include percentage-off deals or multi-buy offers.
Exclusive Brand Promotions: Occasionally, specific brands carried at Sephora may run their own promotions that are honored within the Sephora at Kohl's shops.
It's important to note that while Sephora promotions are generally honored, Sephora at Kohl's purchases are not eligible to earn or redeem Kohl's Cash® or other Kohl's-specific coupons or discounts. However, customers are eligible to earn Kohl's Rewards® on Sephora at Kohl's products, offering a dual loyalty benefit. To stay informed about the latest promotions, it's recommended to check the Sephora or Kohl's websites, sign up for their email newsletters, or inquire with a Beauty Advisor in the Glen Allen store.
For direct inquiries, store hours, or to speak with a Beauty Advisor at SEPHORA at Kohl's in Glen Allen, please use the following contact details:
Address: 11240 W Broad St, Glen Allen, VA 23060, USA
Phone: (804) 364-3270
Calling ahead can be helpful for checking specific product availability or confirming any current promotions.
For residents of Glen Allen and the broader Richmond area, SEPHORA at Kohl's offers an exceptionally convenient and highly beneficial beauty shopping experience. Its location within a familiar Kohl's store on West Broad Street, coupled with ample parking, makes it easily accessible for quick errands or more leisurely Browse.
What truly makes this Sephora location suitable for locals is the combination of access to prestige beauty brands and the invaluable, personalized service from dedicated Beauty Advisors. The consistent positive feedback on staff members like Annie highlights the welcoming and helpful environment, ensuring that shoppers receive tailored recommendations and feel confident about their purchases. This is particularly appealing for those who might feel overwhelmed in larger, standalone beauty stores. Furthermore, the ability to earn and redeem Sephora Beauty Insider points and rewards, along with some Kohl's Rewards, means locals don't have to sacrifice loyalty benefits for convenience. Whether you're restocking your essentials, seeking a new look, or exploring the world of beauty for the first time, SEPHORA at Kohl's in Glen Allen provides a friendly, expert-driven, and convenient destination right in your neighborhood.