Macy's

For residents of Orlando, Florida, when it comes to comprehensive shopping that offers a blend of top brands, diverse selections, and a pleasant shopping environment, Macy's stands as a go-to destination. Specifically, the Macy's located at 397 N Alafaya Trail, Orlando, FL 32828, USA, within the vibrant Waterford Lakes Town Center, provides a distinct experience that many locals appreciate. Unlike some of the larger, more overwhelming Macy's locations, this particular store strikes a balance, offering "All the top brands are available and the sales are great," as one delighted customer noted, without feeling too vast.

Macy's has long been an iconic American department store, evolving to meet the varied needs of its customers. The Waterford Lakes location embodies this evolution, presenting a curated selection across fashion, beauty, home goods, and more. It's a place where shoppers can find quality items and, importantly for many Floridians, significant savings. The store prides itself on being "kept pristine," a detail that enhances the overall shopping experience, making it a comfortable and enjoyable space to browse and discover.

For those in the Orlando area, whether you're revamping your wardrobe, searching for a special gift, or furnishing your home, Macy's at Waterford Lakes aims to cater to your needs. The combination of its manageable size, extensive brand offerings, frequent promotions, and attentive staff creates a compelling reason for locals to choose this department store. As one shopper eloquently put it after using a gift certificate, they were able to get items they "really liked" from the sale and clearance sections, demonstrating the value that can be found here.

Macy's in Orlando is conveniently situated at 397 N Alafaya Trail, Orlando, FL 32828, USA. This address places it squarely within the popular Waterford Lakes Town Center, a sprawling outdoor shopping complex known for its wide array of retail stores, restaurants, and entertainment options. The location on N Alafaya Trail, a major artery in East Orlando, ensures excellent accessibility for residents throughout the city and surrounding communities like Oviedo, Union Park, and Christmas.

The Waterford Lakes Town Center is designed with shopper convenience in mind, offering extensive parking facilities. While individual store proximity to parking might vary, the overall availability of spaces within the large complex makes visiting Macy's straightforward. This accessibility allows customers to easily combine their department store shopping with other errands or leisure activities within the bustling town center. The well-maintained grounds and clear signage within Waterford Lakes further enhance the ease of navigation for local visitors. This strategic placement makes Macy's a prime shopping destination for those in eastern and central Orange County.

Macy's at Waterford Lakes Town Center offers a comprehensive range of services designed to enhance the shopping experience for its Orlando customers. Beyond simply providing merchandise, they strive to add value and convenience.

• Extensive Retail Departments: The store provides a vast selection across multiple categories, including:

  • Women's and Men's Fashion: Offering "All the top brands" in clothing, activewear, sportswear, suits, and accessories, including plus sizes, petites, and juniors.

  • Beauty, Skincare & Fragrance: A wide array of makeup, skincare products, and perfumes/colognes from popular brands.

  • Shoes & Handbags: A comprehensive selection for men, women, and children.

  • Jewelry & Watches: From fashion jewelry to fine pieces, including wedding and engagement rings. This includes repair services in some locations.

  • Home Goods: Covering bed & bath, kitchen & dining (cookware, dinnerware, small appliances), furniture (living room, bedroom, dining, outdoor patio), luggage, and home decor. One customer mentioned getting a "plastic food storage 10 piece set."

  • Kids & Baby: Clothing, toys, and essentials for children of all ages.

• Personal Stylist/Shopping Services: Some Macy's locations offer complimentary personal shopper services and "Macy's by Appointment," which can include a private salon with fitting rooms and expert shopping consultants to assist with wardrobe coordination and finding the right fit and style. (Availability at this specific location should be confirmed).

• Buy Online, Pick Up In-Store (BOPIS) & Curbside Pickup: For added convenience, customers can shop on macys.com and pick up their orders at the Waterford Lakes store, often with curbside options.

• Gift Registry Services: Macy's offers wedding and gift registry services, making it easy for couples and gift-givers to manage wish lists for special occasions.

• Macy's Star Rewards Program: A loyalty program that allows members to earn points on purchases, leading to Star Money rewards, exclusive offers, and a birthday surprise. Higher tiers (Silver, Gold, Platinum for cardholders) offer additional benefits like free shipping.

• Returns and Exchanges: Macy's provides a clear return policy for items purchased in-store or online.

• Customer Service Assistance: "All the associates are friendly and helpful," as one review highlights, indicating a focus on providing support and guidance to shoppers.

Macy's at Waterford Lakes Town Center in Orlando boasts several key features and highlights that make it a preferred shopping destination for locals.

• Manageable Size and Layout: A significant highlight, as noted by a customer, is that it's "so much more than the huge Macy's stores! Everything is there but it's just not as overwhelming." This "boutique-sized store" provides a less intimidating shopping experience while still offering a comprehensive selection, which is a major plus for many shoppers.

• Pristine Store Environment: The cleanliness and organization of the store are consistently praised. "The store is kept pristine which is always a plus in my book. I've been here several times and never seen anything thrown anywhere." This meticulous upkeep enhances the comfort and enjoyment of Browse.

• Top Brands Availability: Despite its more manageable size, the store features "All the top brands are available," covering a wide range of fashion, beauty, and home categories. This ensures access to desired labels without needing to visit a larger, potentially more crowded location.

• Excellent Sales and Clearance Opportunities: A major draw for locals is the availability of "great sales." Customers highlight the ability to purchase high-quality items at reduced prices, making it possible to acquire "things that I really liked" from "items on sale and items on clearance," even with a gift certificate. This focus on value is crucial for many Floridian shoppers.

• Friendly and Helpful Associates: The staff at this Macy's location receive positive mentions: "All the associates are friendly and helpful." This contributes significantly to a positive shopping experience, ensuring customers feel welcomed and assisted.

• Convenient Mall Location with Amenities: Being part of Waterford Lakes Town Center means easy access to ample parking, diverse dining options, and other retail stores, making it a convenient hub for a day of shopping and activities.

Macy's in Waterford Lakes, Orlando, consistently offers a variety of promotions and special offers, making it a popular destination for locals seeking value on quality merchandise. While specific deals change regularly, here's a general overview of the types of savings and programs available:

• Frequent Sales & Clearance Events: Macy's is renowned for its ongoing sales across all departments. As one customer noted, "the sales are great," allowing them to find desirable items even with a gift certificate. These include percentage-off sales (e.g., "Extra 30% off with code FRIEND"), flash sales (e.g., "40-70% Off Nike"), and significant clearance discounts (up to 80% off on select home, clothing, and jewelry).

• Macy's Star Rewards Program: This loyalty program is a key benefit for regular shoppers. Members earn points on every purchase (1-5 points per $1 spent, depending on status). Once 1,000 points are accumulated, members receive $10 in Star Money, which can be redeemed on most merchandise. Benefits include:

  • Star Money Bonus Days: Opportunities to earn rewards faster.

  • Birthday Surprise: A special treat to celebrate.

  • Member Exclusives & Star Passes: Access to special savings and offers, including 25% off with Star Pass coupons for cardholders.

  • Free Shipping: Bronze members get free shipping on orders over $25, while Gold and Platinum Star Rewards members (Macy's cardholders) enjoy free shipping with no minimum purchase.

• New Account Discount: Customers who open a new Macy's Credit Card can often receive a significant discount (e.g., 20-30% off) on eligible purchases made on the day of approval and the following day.

• Email and App Exclusive Offers: Signing up for Macy's emails or downloading their mobile app often provides access to exclusive promo codes and early alerts about sales. One common offer is 25% off a first online or in-store order for new email sign-ups.

• Free Gifts with Purchase (Beauty): The beauty department frequently offers free gifts with qualifying purchases from specific brands, along with free shipping on beauty orders over a certain amount.

Locals looking to maximize their savings at Macy's in Waterford Lakes should consider joining the Star Rewards program, signing up for emails, and regularly checking the Macy's website or app for the latest deals and promotions.

For residents of Orlando, Florida, who wish to contact Macy's at Waterford Lakes Town Center for inquiries about products, store hours, or customer service, you can use the following details:

Address: 397 N Alafaya Trail, Orlando, FL 32828, USA

Phone: (407) 587-4399

The typical operating hours for this Macy's location are:

• Monday - Thursday: 10:00 AM - 8:00 PM

• Friday - Saturday: 10:00 AM - 9:00 PM

• Sunday: 11:00 AM - 7:00 PM

However, it is always advisable to call the store directly or check the official Macy's website for the most up-to-date hours, especially during holidays or for specific departmental hours, as these can sometimes vary.

Macy's at Waterford Lakes Town Center in Orlando, FL, is an exceptionally suitable and appealing department store for local residents, offering a well-rounded and satisfying shopping experience. Its prime location on N Alafaya Trail, within the bustling Waterford Lakes complex, ensures convenient access and ample parking, which are crucial for Floridians navigating their daily routines.

What makes this particular Macy's stand out for locals is its unique balance of extensive selection and manageable size. As one customer noted, it offers "All the top brands" without being "overwhelming," creating a more intimate and less stressful shopping environment compared to larger flagship stores. The commitment to maintaining a "pristine" and organized store further enhances the comfort and ease of finding desired items, from fashion and beauty to home goods and gifts.

The store's frequent and "great sales" are a significant draw, allowing locals to acquire high-quality products from top brands at more accessible price points. Coupled with the valuable Macy's Star Rewards program, which offers points, Star Money, and exclusive discounts, the store provides tangible savings that resonate with budget-conscious shoppers. The consistently "friendly and helpful associates" complete the picture, ensuring that customers receive attentive service and advice. For Orlando residents seeking a comprehensive, enjoyable, and value-driven shopping destination for their diverse needs, Macy's at Waterford Lakes is undoubtedly a top choice.