Macy's

For residents across Tennessee, and particularly those in the bustling Franklin and greater Nashville areas, Macy's at CoolSprings Galleria stands as an iconic and reliable destination for all their shopping needs. As one of America's most recognizable department store brands, Macy's brings a vast and diverse collection of products right to your doorstep, ranging from the latest fashion trends for the entire family to luxurious beauty essentials and stylish home furnishings. It's a place where quality, selection, and value converge, offering a truly comprehensive shopping experience for every local.

Macy's in Franklin is more than just a store; it’s a shopping institution that adapts to the evolving preferences of its customers while maintaining its hallmark commitment to quality and service. Whether you're refreshing your wardrobe for the season, searching for a special gift, or revamping your living space, this location consistently delivers. Its presence within a thriving mall environment further enhances the experience, allowing you to combine your Macy's visit with other errands, dining, or entertainment, making it a convenient and enjoyable outing for Tennessee families and individuals alike.

Customers consistently praise this particular Macy's location for its well-maintained environment and helpful staff, indicating that it goes above and beyond to ensure a pleasant shopping journey. In an era where online shopping is prevalent, the physical experience of Browse extensive collections, trying on clothes, and receiving personalized assistance remains invaluable. Macy's at CoolSprings Galleria truly understands this, striving to make every visit welcoming and rewarding for its Tennessee clientele.

Macy's is prominently located at 1790 Galleria Blvd, Franklin, TN 37067, USA, serving as a key anchor tenant within the expansive CoolSprings Galleria. This strategic positioning places it in one of the most vibrant and affluent commercial and residential corridors in Middle Tennessee, making it an easily accessible destination for a broad range of shoppers.

The CoolSprings Galleria area is a hub for retail, dining, and business, situated just off Interstate 65. For Tennessee residents traveling from Nashville, Brentwood, Spring Hill, or other surrounding communities, access to this Macy's location is remarkably convenient. Interstate 65 provides a direct route, and the mall itself offers extensive parking facilities, ensuring that finding a spot for your vehicle is rarely a concern, even during busy weekends or holiday seasons. The well-designed traffic flow around the Galleria also helps manage vehicle movement efficiently.

Beyond vehicle access, the area around CoolSprings Galleria is generally pedestrian-friendly within the mall's confines, allowing for comfortable navigation between Macy's and other stores. While public transportation options might be more limited compared to downtown urban centers, the primary mode of access for most Tennessee locals will be by car, for which the location is optimally designed. Its integration into a larger, thriving retail complex means that a trip to Macy's can easily be part of a larger shopping excursion, enhancing its convenience and appeal for locals.

Macy's at CoolSprings Galleria offers a comprehensive suite of departments and services, catering to a wide range of customer needs and preferences. As a full-service department store, you can expect to find:

• Extensive Apparel for All: A vast selection of clothing for women, men, and children, including casual wear, formal attire, activewear, sportswear, and outerwear. This includes specialized departments such as petite and plus-size clothing for women, and big & tall sizes for men, ensuring a wide range of fits.
• Shoes and Accessories: Dedicated sections for footwear for the entire family, along with a diverse collection of handbags, jewelry, watches, sunglasses, scarves, and other fashion accessories to complete any look.
• Beauty and Fragrance: A well-stocked beauty department featuring a wide array of makeup, skincare products, and fragrances from popular and luxury brands for both men and women. They often offer special promotions like "gifts with purchase" in this department.
• Home Goods and Furnishings: A robust home department offering everything from bedding, bath essentials, and kitchenware (including small appliances, cookware, dinnerware) to decorative home items, luggage, and mattresses. Some locations also feature accent furniture pieces.
• Jewelry and Fine Watches: A selection of fine jewelry, fashion jewelry, and watches from various designers and brands.
• Macy's Backstage: This location often features a Macy's Backstage outlet within the store, offering an even deeper discount on an ever-changing assortment of apparel, home goods, and more, providing a "treasure hunt" experience.
• Wedding & Gift Registry: A convenient service for couples to create and manage their wedding registries, and for guests to easily find gifts for special occasions.
• At Your Service: Designated customer service areas and helpful employees available to assist with various needs, from returns and exchanges to locating specific departments or products.
• Restroom Facilities: Clean and accessible men's and women's restrooms located on multiple floors for customer convenience.
• Personal Stylist Services: While not explicitly stated for this specific location, many Macy's stores offer personal stylist appointments to help customers curate their wardrobes or find specific looks. It's advisable to inquire directly.

The Macy's location at CoolSprings Galleria in Franklin, TN, is highly regarded by customers and stands out due to several notable features and highlights:

• Premier Location within a Thriving Mall: Situated in CoolSprings Galleria, one of Middle Tennessee's dominant retail hubs, this Macy's benefits from high foot traffic and proximity to other popular national brands, restaurants, and entertainment. This makes it a central and convenient shopping destination.
• Extensive Product Collection: Customers consistently praise the "lots of collection" available, indicating a wide and diverse inventory across all departments. This ensures that shoppers have ample choices for clothing, accessories, beauty, and home goods.
• Clean and Well-Maintained Environment: Reviewers highlight that the store is "always clean." A well-kept and orderly shopping environment significantly enhances the customer experience, making it more pleasant to browse and discover items.
• Helpful and Friendly Employees: A key strength noted by customers is the presence of "helpful" and "good service" employees. Attentive and knowledgeable staff contribute significantly to a positive shopping trip, aiding customers in finding what they need and making the experience more enjoyable.
• Consistent Discounts and Value: Macy's is known for its promotions, and this location is no exception, with customers mentioning "more discounts now!!" This indicates that the store frequently offers opportunities for savings, allowing shoppers to get great value on brand-name merchandise.
• Adaptability and Longevity: One reviewer specifically noted, "Given the state of this store, I expect it to survive any closures that corporate decides to make." This reflects a perception that this particular Macy's location is robust, well-managed, and a strong performer, reassuring local customers of its enduring presence.
• Macy's Backstage Integration: The presence of a Macy's Backstage section within the store is a significant highlight, offering an off-price concept with constantly changing inventory at even deeper discounts, providing an exciting "treasure hunt" for value-conscious shoppers.

Macy's is renowned for its frequent promotions and special offers, making it a go-to destination for Tennessee shoppers looking for great deals on fashion, beauty, and home goods. While specific sales events rotate, here's a general overview of the types of promotions you can expect at the Franklin, TN location:

• Percentage-Off Sales: Macy's regularly features store-wide or department-specific sales offering percentages off (e.g., 20%, 30% off) on a wide range of merchandise. These often require a promo code, which can be found online or in-store.
• "Friends & Family" Events: These popular sales provide significant discounts across many categories, including fashion, home, and sometimes even beauty. They are typically announced in advance and are highly anticipated by loyal customers.
• Seasonal Clearance and "Last Act" Sections: After major holidays or at the end of seasons, Macy's deeply discounts remaining inventory in dedicated clearance areas, often labeled "Last Act." These sections are prime spots for finding incredible bargains.
• Beauty Promotions: The beauty department frequently offers "gifts with purchase" from top brands, where you receive complimentary products with a qualifying purchase. There are also often specific percentage-off promotions for beauty and fragrance.
• Macy's Star Rewards Program: This loyalty program allows customers to earn points on every purchase, which can be redeemed for Star Money to use on future purchases. Cardholders often receive exclusive offers, early access to sales, and special birthday rewards.
• New Customer Discounts: Often, signing up for a Macy's credit card or joining their email list for the first time can qualify you for an introductory discount on your first purchase.
• App-Exclusive Deals: Macy's frequently offers special promotions or early access to sales through their mobile app, encouraging shoppers to download and use the app for added savings and convenience.
• Doorbusters and Limited-Time Specials: Particularly during major shopping holidays (like Black Friday, Memorial Day, Labor Day), Macy's features "doorbuster" deals and limited-time specials on highly sought-after items.
• Wedding & Gift Registry Benefits: Couples creating a registry often receive completion discounts, allowing them to purchase remaining items on their list at a reduced price after their event.

To stay updated on the most current promotions at the Franklin, TN Macy's, it is highly recommended to visit their official website, sign up for their email newsletter, or download the Macy's app. This ensures you're always in the know about the best ways to save.

For Tennessee residents looking to connect with the Macy's location at CoolSprings Galleria in Franklin, here's the essential contact information:

Address:
1790 Galleria Blvd
Franklin, TN 37067, USA

Phone:
(615) 771-2100 (This number serves as both the primary store phone and mobile contact.)

Operating Hours:
Macy's at CoolSprings Galleria generally operates with consistent hours throughout the week, making it easy to plan your visit. However, it's always advisable to verify current hours on their official website or by calling the store, especially around major holidays, as these may vary.

• Monday: 10:00 AM - 9:00 PM
• Tuesday: 10:00 AM - 9:00 PM
• Wednesday: 10:00 AM - 9:00 PM
• Thursday: 10:00 AM - 9:00 PM
• Friday: 10:00 AM - 9:00 PM
• Saturday: 10:00 AM - 9:00 PM
• Sunday: 11:00 AM - 8:00 PM

You can also typically find additional information, such as department details and available services, on the Macy's website for this specific location.

For Tennessee locals, particularly those in Franklin and the broader Middle Tennessee region, Macy's at CoolSprings Galleria stands out as an exceptionally suitable and valuable shopping destination. Its enduring presence and consistent positive reviews highlight why it remains a cherished resource for the community.

Firstly, the sheer breadth and quality of its product offerings make it a one-stop shop for virtually any need. From fashion-forward apparel for every family member to a vast selection of beauty products and essential home goods, Macy's curates collections from top brands, ensuring that locals have access to quality and variety right in their neighborhood. This comprehensive selection saves time and effort, making it easy to refresh your wardrobe or home decor without having to visit multiple specialty stores.

Secondly, the shopping experience itself is a significant draw. Customers consistently praise the "clean, well-organized interior" and the presence of "helpful" and "good service" employees. This commitment to a pleasant and supportive environment transforms a shopping trip from a chore into an enjoyable outing. In a large department store, efficient and friendly assistance is invaluable, and Macy's in Franklin delivers on this front, fostering a welcoming atmosphere that encourages repeat visits.

Furthermore, Macy's regular discounts and promotions are a major benefit for value-conscious Tennessee shoppers. The opportunity to find "lots of collection" with "more discounts now" means that locals can enjoy brand-name quality at accessible prices. This allows residents to keep up with trends and maintain their homes without overspending, providing significant economic value to the community.

Finally, as an anchor store in the thriving CoolSprings Galleria, Macy's contributes to the vibrancy of the local retail landscape. Its stability and continued success, as noted by appreciative customers, mean that it's a reliable fixture in the community, providing jobs and contributing to the local economy. For all these reasons – its extensive inventory, excellent service, consistent value, and positive community presence – Macy's at CoolSprings Galleria is indeed a highly suitable and preferred shopping destination for Tennessee locals.