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  • Macy's
Macy's ico

Macy's

Perfume Store Near MeFloridaHillsborough CountyTampaCitrus Park CommunityCitrus Park Town Center Mall

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Phone

+1 813-926-7300

Address

7801 Citrus Park Town Center Mall Ctr, Tampa, FL 33625, USA

Website

www.macys.com

Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 10:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM

Macy's Introduce

For decades, Macy's has been a household name synonymous with style, quality, and the thrill of a great find. For residents of Florida, particularly in the Tampa Bay area, the Macy's at Citrus Park Town Center continues this tradition, offering a comprehensive shopping experience that caters to diverse needs and tastes. It's more than just a department store; it’s a destination where you can refresh your wardrobe, find the perfect gift, update your home, and even discover hidden gems at incredible prices, especially with the added advantage of its "Backstage" section. Whether you're a seasoned shopper looking for the latest trends or a savvy bargain hunter, this Macy's location aims to provide a rewarding and often surprising retail adventure.

One of the most exciting aspects of shopping at Macy's Citrus Park is the blend of traditional department store offerings with a modern approach to value. As many local shoppers have discovered, the inclusion of a "Backstage" area within the store offers an entirely new dimension to discount shopping. Imagine finding designer labels and high-quality items at prices that truly make you do a double-take. This dual shopping experience, combined with a commitment to customer service that harkens back to a classic retail era, ensures that your visit is both productive and pleasant. From the moment you step through the doors, whether you're heading for cosmetics or the men's department for an online pickup, the aim is to make your shopping journey enjoyable and successful.

Location and Accessibility

The Macy's in Tampa is strategically located within the bustling Citrus Park Town Center Mall, at 7801 Citrus Park Town Center Mall Ctr, Tampa, FL 33625, USA. This prime spot makes it exceptionally accessible for residents not only within the immediate Citrus Park area but also from wider Tampa Bay communities.

Being an anchor store in a major regional mall, Macy's benefits from the mall's extensive infrastructure, which includes ample parking, clear signage, and easy navigation within the complex. Citrus Park Town Center is a well-known landmark, making it simple to find for anyone familiar with the Tampa area. The mall's well-maintained grounds and convenient layout contribute to a stress-free shopping trip. Public transportation options may also serve the mall, providing alternative ways for locals to reach this popular retail hub. With convenient operating hours that generally extend into the evening, Macy's at Citrus Park is designed to accommodate various schedules, making it easy to fit a shopping excursion into your day.

Services Offered

Macy's at Citrus Park Town Center offers a comprehensive suite of services designed to enhance the shopping experience and provide convenience to its customers. These services go beyond simple retail transactions:

  • Extensive Product Departments: The store features a wide array of departments including women's, men's, and children's apparel, shoes, handbags, accessories, fine jewelry, beauty products (cosmetics and fragrances), and a significant home goods section, including furniture and mattresses. This broad selection ensures a one-stop-shop experience for many needs.
  • Macy's Backstage: A dedicated "store-within-a-store" concept that offers discounted merchandise. This area provides off-price fashion, home goods, beauty products, and more, creating a "thrill of the hunt" experience for shoppers looking for exceptional deals.
  • Online Order Pickup: For the convenience of modern shoppers, Macy's provides an in-store pickup service for online orders, often located in a clearly designated area (e.g., the Men's Department, first floor corner, as noted by a customer). This blends online convenience with immediate gratification.
  • Customer Service & Returns: The store maintains a strong focus on customer satisfaction, offering assistance with purchases, product inquiries, and a streamlined return process. Friendly and helpful staff are on hand to guide shoppers and resolve any issues.
  • Personal Styling Services: While not explicitly detailed in the provided reviews for this specific location, many full-line Macy's stores offer personal stylists who can assist with wardrobe selections and fashion advice. It's worth inquiring if this service is available.
  • Gift Services: Expect standard department store offerings such as gift cards and possibly gift-wrapping services, making it easy to find and present the perfect gift.
  • Credit Services: Macy's offers its own credit card program, providing benefits and rewards for loyal customers.
Features / Highlights

Macy's at Citrus Park Town Center is distinguished by several key features and highlights that enhance its appeal to Florida shoppers:

  • Macy's Backstage Integration: This is arguably the biggest highlight. The presence of a Macy's Backstage section within the main store offers a unique hybrid shopping experience. Customers can explore regular-priced, current-season merchandise, then seamlessly transition to the Backstage area for deeply discounted "treasure hunt" finds, often on similar or even designer items. This dual offering caters to both full-price and budget-conscious shoppers.
  • Exceptional Customer Service: As evidenced by customer reviews, the store prides itself on a high level of customer service. Sales associates like Ana and Daniel are highlighted for their welcoming demeanor, helpfulness, and even their ability to remember returning customers. This personalized and attentive service stands out in today's retail landscape.
  • "Insane" Sales and Value: Shoppers consistently praise the significant sales and opportunities for great value. The ability to purchase multiple items, such as "8 tops for $72.00" or a sterling silver ankle bracelet for $28.00, demonstrates the substantial savings that can be found, especially during promotional periods.
  • Diverse Product Selection: From the latest fashion in women's apparel to comprehensive men's departments (including big and tall sizes, activewear, and grooming products), a vast shoe selection, and a dedicated home and furniture gallery, the store offers a truly extensive range of products, catering to all ages and household needs.
  • Convenient Online Pickup Location: The clear and easily navigable online pickup area (Men's Department, 1st floor, corner) ensures a smooth and efficient process for customers opting for buy-online-pickup-in-store, minimizing wait times and confusion.
Promotions or Special Offers

Macy's is renowned for its regular promotions and special offers, making it a prime destination for shoppers looking for value. The Citrus Park Town Center location actively participates in these nationwide sales events, often supplemented by unique in-store deals, particularly within the Macy's Backstage section.

  • Seasonal Sales Events: Macy's is famous for its major seasonal sales, including holiday sales (e.g., Presidents' Day, Memorial Day, Fourth of July, Labor Day, Black Friday, Cyber Monday, after-Christmas sales) where significant discounts are applied across various departments.
  • Friends & Family Events: These popular events offer additional percentage-off discounts, often combinable with other sales, to all customers or Macy's credit cardholders.
  • Macy's Cardholder Exclusives: Shoppers using their Macy's credit card often receive extra discounts, early access to sales, and special offers, enhancing their savings.
  • Star Rewards Program: Macy's Star Rewards is a loyalty program that allows customers to earn points on purchases, leading to Star Money (reward certificates) that can be redeemed for future purchases. Different tiers offer varying benefits.
  • Clearance and "Last Act" Sections: Beyond regular sales, Macy's typically has dedicated clearance racks and "Last Act" sections within departments, offering deeply discounted items that are often final sale.
  • Macy's Backstage Deals: The Backstage area is a continuous source of promotions, as its entire inventory is curated to offer brands and trending items at significantly lower "compare at" prices. These items often include closeouts, overruns, or merchandise specifically made for the Backstage concept, providing constant opportunities for savings.

To stay informed about the latest promotions, it's advisable for locals to sign up for Macy's email alerts, check their website, or download the Macy's app. In-store signage and sales associates will also provide up-to-date information on current deals.

Contact Information

For any inquiries or to plan your visit to Macy's at Citrus Park Town Center, here is their contact information:

P: 7801 Citrus Park Town Center Mall Ctr, Tampa, FL 33625, USA

P: (813) 926-7300

Conclusion: Why this place is suitable for locals

For the residents of Tampa, Florida, and the surrounding communities, Macy's at Citrus Park Town Center remains an exceptionally suitable and valuable shopping destination. Its enduring presence and continuous evolution ensure it meets the diverse needs of local shoppers, offering a blend of traditional retail excellence and modern value propositions.

Firstly, the comprehensive selection is a major draw. Whether you're furnishing a new home, updating your wardrobe for the Florida lifestyle, or searching for the perfect gift, Macy's offers an unparalleled breadth of products across numerous departments. This "one-stop-shop" convenience saves locals time and effort, making it a practical choice for all their shopping requirements. From designer fragrances to comfortable activewear, and from stylish home décor to quality children's clothing, the variety caters to every member of the family and every aspect of daily life.

Secondly, the integration of Macy's Backstage transforms the shopping experience into an exciting treasure hunt for value-conscious consumers. Locals can enjoy the thrill of discovering high-quality items and recognizable brands at significantly reduced prices, making luxury and style more accessible. This dual pricing model means that shoppers can either browse the latest collections or dive into the Backstage area for incredible bargains, maximizing their budget without compromising on desired products. This feature particularly resonates with savvy Floridians who appreciate smart shopping.

Finally, the emphasis on strong customer service, as highlighted by actual customer experiences, sets this Macy's apart. In an era where personalized attention can be rare in large retail environments, the friendly, helpful, and even memorable interactions with staff like Ana and Daniel create a genuinely positive and engaging shopping atmosphere. This commitment to the "Macy's customer experience" fosters loyalty and ensures that locals feel valued and well-assisted during their visits, cementing Macy's at Citrus Park Town Center as a truly essential and enjoyable part of the Tampa retail landscape.

Photos

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Location

Customer Reviews

V Diaz

May 10, 2025

Great find for gifts, kids clothing and shoes... I was recently there to pick up an outfit for my grandson on first floor where everything is regular price. I decided to take a look at the backstage area. And found a similar item from much cheaper. So, I ended up returning what I had purchased it on the first floor. At backstage... I got three outfits and a cologne for my grandson. For less than what I paid on the first floor purchase.

Deanna Mapes

Jul 10, 2021

Great sales and a great section called Backstage upstairs with great deals on apparel, homegoods and luggage. Store not busy on this Saturday morning, yet there were plenty of associates to help. Good customer service.

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