Kohl's

For residents of Redlands, California, and the surrounding Inland Empire, having a versatile and accessible department store is key for managing household needs, refreshing wardrobes, and finding gifts. In a community that values convenience and value, Kohl's stands as a familiar and well-established option. More than just a clothing store, Kohl's aims to be a comprehensive retail destination, offering a wide array of products that cater to individuals and families, from fashion and accessories to home goods and beauty essentials.

Kohl's is known for its commitment to providing a broad selection of national and exclusive brands at competitive prices, often enhanced by their popular Kohl's Cash and coupon programs. The store in Redlands strives to deliver a convenient shopping experience, whether you're Browse for a new outfit, picking up an online order, or exploring their beauty offerings, which now include a dedicated Sephora at Kohl's section. While customer experiences can vary, Kohl's generally aims to be a reliable and affordable resource for the community, adapting to modern shopping habits with features like online order pickup and self-checkout options.

Kohl's in Redlands is strategically located to serve the local community and those in nearby cities, offering convenient access for shoppers. You can find this department store at:

27540 W Lugonia Ave, Redlands, CA 92374, USA

This address places Kohl's on West Lugonia Avenue, a prominent and easily navigable road in Redlands. The location typically offers ample parking, which is a significant convenience for customers driving to the store, especially during peak shopping hours. West Lugonia Avenue is a well-established commercial area, ensuring good visibility and straightforward routes to the store from various parts of Redlands and surrounding communities like Loma Linda or Mentone. For those relying on public transportation, local bus routes operated by Omnitrans may serve the area, providing alternative access. The store's standalone nature, while part of a larger retail complex, often means direct access without the need to navigate a large mall, further enhancing its accessibility for everyday shopping needs. This prime location aims to make it a go-to destination for the diverse shopping requirements of the California community.

Kohl's provides a comprehensive range of retail services designed to meet diverse customer needs, both in-store and through integrated online channels.

• Wide Product Assortment: Kohl's offers a vast selection of merchandise across multiple categories, including:

  • Apparel: Clothing for women, men, and children, including casual wear, activewear, business attire (as evidenced by a customer finding job interview clothes), and special occasion outfits.
  • Accessories: Shoes, handbags, jewelry, watches, and other personal accessories.
  • Home Goods: Bedding, bath essentials, kitchenware, small appliances, decor, and luggage.
  • Beauty Products: A dedicated SEPHORA at Kohl's section offers a curated selection of prestige makeup, skincare, fragrance, and hair care brands.
  • Active & Wellness: Fitness apparel, equipment, and health-related items.
  • Gift Items: A variety of products suitable for gifting occasions.

• Online Order Pickup (BOPIS - Buy Online, Pick Up In-Store): Customers can place orders on Kohl's website or app and pick them up conveniently at the Redlands store. This service aims to save time and offer flexibility, though one customer did note a potential for delays or separate lines for this service.

• Self-Checkout: The store offers self-checkout lanes for quicker transactions, particularly for customers with fewer items. It's noted that while convenient, these stations may sometimes require staff assistance.

• Kohl's Card & Kohl's Cash Program: Customers can apply for a Kohl's credit card, which often provides additional discounts. The Kohl's Cash program allows shoppers to earn redeemable credit on purchases, which can be used on future transactions.

• Return Services: Kohl's has a well-known return policy, generally allowing returns with or without a receipt, though specific conditions apply, particularly for Sephora at Kohl's items (which usually require a receipt and are within 30 days, new or gently used).

• Amazon Returns: Many Kohl's locations, including this one, offer a convenient drop-off service for Amazon returns, enhancing customer convenience.

Kohl's in Redlands offers several key features and highlights that contribute to its role as a local department store.

• Integrated Sephora at Kohl's: The inclusion of a dedicated Sephora section is a significant highlight, bringing prestige beauty brands closer to local residents who might otherwise need to travel to a standalone Sephora or a larger mall.

• Value and Savings Focus: Kohl's is well-known for its promotional strategies, including Kohl's Cash, coupons, and sales events. Customers often highlight the ability to find "great prices" and save significantly on their purchases, as exemplified by a customer who saved "$24 off our entire purchase."

• Wide Product Categories: The store's diverse inventory, spanning apparel, home goods, and accessories, positions it as a convenient one-stop shop for various household and personal needs.

• Online Integration: Features like online order pickup cater to modern shopping preferences, blending the convenience of e-commerce with the immediacy of physical retail.

• Helpful Staff (Variable): While one review highlighted significant challenges with customer service and a lack of initiative from some staff, another specifically praised a sales associate, Denise, for being "friendly and very helpful" at self-checkout. This indicates that positive interactions with staff are possible and can significantly enhance the shopping experience.

Kohl's is renowned for its consistent promotions and special offers, providing multiple avenues for customers to save on their purchases. Locals in Redlands can frequently benefit from:

• Kohl's Cash: This is a cornerstone of Kohl's promotional strategy. Customers earn Kohl's Cash during specific earning periods, which can then be redeemed for discounts on future purchases.

• Coupons and Discount Codes: Kohl's regularly issues percentage-off coupons (e.g., 15%, 20%, 30%) that can be applied to a wide range of merchandise. These are often sent via email, direct mail, or available through the Kohl's app. One customer's experience highlights the importance of ensuring the correct coupon is applied for maximum savings.

• Flash Sales & Clearance Events: The store frequently holds limited-time sales, departmental discounts, and clearance events, offering significant markdowns on various items throughout the year.

• Kohl's Rewards Program: Beyond Kohl's Cash, members of the free Kohl's Rewards program earn 5% back in Kohl's Cash on every purchase (excluding Sephora at Kohl's purchases, which earn Sephora Beauty Insider points).

• Sephora Beauty Insider Integration: Purchases made in the Sephora at Kohl's section typically earn Sephora Beauty Insider points, allowing customers to accumulate rewards within that program.

• Veterans and Senior Discounts: Kohl's often offers specific discount days for military personnel, veterans, and senior citizens.

To ensure you're getting the best deal, it's always recommended for customers to check the Kohl's app, their email, or the store's website for the most current promotions before shopping.

For inquiries about product availability, store hours, online order pickup status, or assistance with returns and policies, you can reach Kohl's in Redlands using the following contact details:

Address: 27540 W Lugonia Ave, Redlands, CA 92374, USA

Phone: (909) 307-2056

Mobile Phone: +1 909-307-2056

These contact points offer direct communication with the store, assisting in a smoother shopping experience.

For the residents of Redlands, California, and the surrounding Inland Empire, Kohl's stands as a highly suitable and practical department store option. Its convenient location on West Lugonia Avenue, coupled with ample parking, makes it an easily accessible destination for a wide range of shopping needs, from everyday essentials to special purchases.

Kohl's appeal to locals largely stems from its core offering: value. The store's consistent use of Kohl's Cash, various coupons, and ongoing sales empowers shoppers to make their budgets go further, a significant advantage for families and individuals. The ability to find everything from apparel for all ages and occasions (including professional attire for job interviews, as highlighted by a customer) to home goods and beauty products (now enhanced by the Sephora at Kohl's partnership) under one roof streamlines the shopping experience, saving valuable time and effort.

While a customer review did highlight significant frustrations with self-checkout assistance, inconsistent discount application, and perceived issues with staff responsiveness and customer service, it also featured a positive interaction with a helpful associate named Denise, demonstrating that positive experiences are indeed possible. Kohl's continuous efforts to integrate online and in-store services, such as online order pickup and Amazon returns, further cater to modern consumer demands for convenience. For Redlands residents seeking a versatile, value-driven department store with a broad selection and convenient services, Kohl's remains a relevant and viable option, particularly when leveraging its robust savings programs.