Kohl's

Welcome, Illinois shoppers! When you're looking for a department store that combines a vast selection of products with fantastic value, **Kohl's** has consistently been a top choice for families across the United States. For those of us in Edwardsville and the surrounding communities, the **Kohl's** store located on Troy Road stands as a convenient and comprehensive shopping destination, offering everything from the latest fashion trends to home essentials, all designed to meet your diverse needs.

Kohl's prides itself on bringing together a wide array of national and exclusive brands, complemented by frequent promotions and a rewarding loyalty program. This article will provide you with an insightful look into what makes the Edwardsville Kohl's a valuable resource for local users, highlighting its accessible location, the extensive variety of merchandise available, and the special offers that make shopping here a smart and enjoyable experience. Whether you're refreshing your wardrobe, updating your home, or seeking out the perfect gift, Kohl's strives to offer a pleasant and rewarding shopping journey, often with the help of dedicated and knowledgeable associates.

## Location and Accessibility

The **Kohl's** store in Edwardsville, Illinois, is conveniently located at **2120 Troy Rd, Edwardsville, IL 62025, USA**. This strategic address places it within a vibrant retail corridor, ensuring excellent accessibility for residents not only in Edwardsville but also from neighboring towns and communities throughout Madison County. Troy Road is a well-known and easily navigable thoroughfare, making your drive to the store straightforward and stress-free.

The location offers ample parking, which is a significant convenience, especially during peak shopping seasons. Its integration within a popular commercial area means that shoppers can often combine their visit to Kohl's with other errands or dining options nearby, enhancing the efficiency and enjoyment of their day. This prime and easily accessible location helps solidify Kohl's as a central and dependable shopping destination for families and individuals across the Illinois region, offering a level of convenience highly valued by local users.

## Services Offered

Kohl's is committed to providing a range of services designed to enhance the overall shopping experience for its customers. The Edwardsville location offers several convenient options:

• Buy Online, Pick-Up In Store (BOPUS): This popular service allows you to shop from the comfort of your home on Kohls.com and pick up your order directly from the Edwardsville store. Orders are typically ready for pickup within two hours, offering a convenient way to save on shipping costs and avoid delivery wait times.
• Amazon Returns: Kohl's provides a free and convenient Amazon return service. You can initiate your return on Amazon.com, select the Kohl's Drop Off option, and Amazon will email you a QR code. Simply bring your item(s) and the QR code to the Amazon returns outpost at Kohl's, and the associates will handle the packing, labeling, and shipping for free.
• Kohl's Rewards Program Enrollment and Assistance: The store staff can assist customers with signing up for the Kohl's Rewards program, checking reward balances, and understanding how to earn and redeem Kohl's Cash and Rewards. This program is designed to provide ongoing savings to loyal shoppers.
• Kohl's Card Application and Management: You can apply for a Kohl's Card in-store and manage your account. Kohl's Card holders often receive exclusive discounts and additional benefits.
• Gift Card Sales and Balance Check: Purchase Kohl's gift cards for friends and family, or conveniently check the balance of an existing card.
• Sephora at Kohl's: A significant highlight, the Edwardsville location features a dedicated "Sephora at Kohl's" shop-in-shop. This offers a curated selection of prestige beauty brands in makeup, skincare, hair, and fragrance. Sephora-trained Beauty Advisors, like the helpful staff mentioned in customer reviews, are available for personalized consultations, allowing customers to explore and test products and receive expert advice. You can also earn Sephora Beauty Insider points here.
• Customer Service and Returns: A dedicated customer service desk handles returns and exchanges efficiently. Kohl's generally accepts most returns up to 180 days after purchase, with or without a receipt, offering a flexible return policy.

## Features / Highlights

Kohl's is renowned for its diverse product selection and its focus on delivering value to customers. The Edwardsville store exemplifies these characteristics, providing a wide range of merchandise and a shopping experience that prioritizes savings and customer satisfaction.

• Extensive Apparel for the Entire Family: Kohl's offers a broad and fashionable selection of clothing, shoes, and accessories for women, men, and children. This includes casual wear, activewear, professional attire, and seasonal fashion, with various sizes to accommodate all body types. They stock popular national brands (like Nike, Levi's, Lands' End) and well-loved exclusive brands (like Sonoma Goods for Life, Apt. 9).
• Comprehensive Home Goods Selection: From bedding and bath essentials to small electrics, kitchenware, furniture, and home decor, Kohl's provides a vast array of products to furnish and accessorize your living space. They offer various styles and price points to suit different tastes and budgets.
• Sephora at Kohl's Integration: The in-store Sephora section is a major draw, providing convenient access to over 100 prestige beauty brands, including popular names. This integration allows shoppers to combine their fashion and home shopping with high-end beauty purchases, making it a truly comprehensive shopping experience. The positive customer reviews specifically highlight the helpfulness of Sephora staff.
• Exceptional Customer Service: As evidenced by customer reviews, the Edwardsville Kohl's often stands out for its friendly and knowledgeable staff. Associates like "Becky" in makeup and the "short blonde hair" associate who helped find a shoe before closing are praised for their product knowledge, helpfulness, and willingness to go "above and beyond." This commitment to service enhances the overall shopping experience.
• Focus on Value and Savings: Kohl's is built around providing value to its customers through frequent sales, the well-known Kohl's Cash program, and the Kohl's Rewards loyalty program. This commitment to affordability is a key attraction for many shoppers in Illinois.
• Babies"R"Us Shop-in-Shop: In an exciting development, select Kohl's locations, including Edwardsville, are introducing Babies"R"Us shop-in-shops. These dedicated spaces offer a curated assortment of baby gear, furniture, activities, and accessories from top brands like Graco, Chicco, and Fisher-Price, making it an even more convenient stop for new and expecting parents.
• Extended Store Hours: The Edwardsville location is open late (until 10 PM most weekdays and 11 PM on Friday and Saturday), which is a significant convenience for shoppers with busy schedules, as noted positively by a customer.

## Promotions or Special Offers

Kohl's is widely recognized for its robust system of promotions and discounts, making it a premier destination for value-conscious shoppers in Illinois.

• Kohl's Cash: This is a signature promotion. During specific earning periods, for every $50 spent, customers earn $10 in Kohl's Cash, which can then be redeemed on future purchases during designated redemption windows.
• Kohl's Rewards Program: Enroll for free to earn 5% Kohl's Rewards on every purchase, every day. For every 100 points (equal to $100 spent), you receive a $5 reward. Kohl's Card holders can earn 7.5% Kohl's Rewards. These rewards are converted into $5 Kohl's Cash increments on the first of the following month and are valid for 30 days.
• Stackable Coupons: Kohl's frequently allows customers to combine multiple coupons on a single purchase, such as a percentage-off coupon with Kohl's Cash or other dollar-off discounts, maximizing potential savings.
• Kohl's Card Holder Discounts: Kohl's Card holders frequently receive exclusive additional discounts, often 20% or 30% off their entire purchase, and may also qualify for free shipping events.
• Senior and Military Discounts: Kohl's offers a 15% Senior Discount on Wednesdays (for shoppers aged 60+) and a 15% Military Discount on Mondays (for active and former military personnel, veterans, and their families), both typically valid for in-store purchases.
• Email and App Exclusive Offers: Signing up for Kohl's emails often provides an instant discount, and the Kohl's mobile app frequently features exclusive deals and allows for easy coupon management and price scanning.
• Clearance and Sale Sections: The Edwardsville store, like all Kohl's locations, maintains dedicated clearance racks and hosts frequent sale events, offering significant markdowns on a wide range of items.
• Price Adjustments: If an item you purchased is marked down within 14 days, you may be eligible for a price adjustment (exclusions apply).

It's always recommended for local shoppers to check the Kohl's website, app, and in-store signage for the most current promotions and coupon policies, as they can vary.

## Contact Information

Should you need to reach out to the **Kohl's** store in Edwardsville, Illinois, for specific inquiries, store hours, or assistance, here is their contact information:

• Address: 2120 Troy Rd, Edwardsville, IL 62025, USA
• Phone: (618) 692-4710
• Mobile Phone: +1 618-692-4710

The store generally operates with extended hours: Monday-Thursday from 9 AM to 10 PM, Friday from 9 AM to 11 PM, Saturday from 8 AM to 11 PM, and Sunday from 9 AM to 9 PM. However, it's always advisable to call ahead or check their website for any changes, especially around holidays.

## Conclusion: Why This Place is Suitable for Locals

For the residents of Edwardsville and the greater Illinois Metro East region, **Kohl's** on Troy Road stands as an exceptionally suitable and highly valued local shopping destination. Its primary appeal stems from its comprehensive product offerings, which cater to virtually every member of the household and every room in the home, combining fashion, home goods, and now even baby essentials with the integration of Babies"R"Us.

The consistent emphasis on value, through popular programs like Kohl's Cash and Kohl's Rewards, makes quality and stylish products accessible to various budgets. This commitment to affordability is a significant draw for local families looking to maximize their purchasing power. Moreover, the addition of "Sephora at Kohl's" brings prestige beauty brands right into the community, eliminating the need for longer trips to specialty beauty stores. The overwhelmingly positive customer feedback highlighting the exceptional helpfulness and product knowledge of staff members like Becky further solidifies its standing as a customer-centric establishment.

Beyond the products and promotions, the Edwardsville Kohl's offers considerable convenience through services like Buy Online, Pick-Up In Store and Amazon Returns, streamlining daily errands. Its extended operating hours also provide flexibility for busy schedules, ensuring that shoppers can visit when it's most convenient for them. In essence, Kohl's in Edwardsville is more than just a department store; it's a dynamic and community-focused hub that consistently strives to meet the diverse needs of Illinois residents with great products, smart savings, and genuinely helpful service, making it an ideal choice for locals.