14500 W Colfax Ave Unit 365, Lakewood, CO 80401, USA
### Discovering Elegance Perfume in Lakewood, Colorado
For those in the Colorado region seeking a local option for fragrances, Elegance Perfume, situated in Lakewood, presents itself as a specialized kiosk offering a range of perfumes and colognes. This article aims to provide a clear, engaging, and informative overview of this specific local vendor, helping users in Colorado understand what they can expect from their shopping experience for scents. The tone will be friendly and professional, offering a factual portrayal of the establishment and its customer interactions.
Elegance Perfume focuses on providing direct access to various fragrance products. As with any retail experience, understanding the store's practices and customer feedback is key to making informed purchasing decisions. We will delve into the specifics of its location, the general services one might expect from a fragrance kiosk, and highlight important aspects of the customer experience, including observed pricing and return policies. Whether you're looking for a new signature scent or a gift, this guide will offer insights into Elegance Perfume in Lakewood, Colorado.
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### Location and Accessibility
Elegance Perfume is located at 14500 W Colfax Ave, Lakewood, CO 80401, USA. This address places it within or very near the Colorado Mills shopping mall, a significant and popular retail destination in the Denver metropolitan area. Being situated in such a prominent location offers considerable accessibility for residents across various parts of Colorado.
Colorado Mills is easily accessible by car, with direct connections to major highways such as I-70, facilitating a straightforward drive from many communities. The mall typically offers ample parking, making it convenient for visitors to find a spot. For those utilizing public transportation, Denver's RTD (Regional Transportation District) system includes bus routes that serve the Colorado Mills area, providing an alternative to driving. The indoor environment, characteristic of a mall or large retail complex, ensures a comfortable shopping experience regardless of external weather conditions. Its location within a broader retail area also means that a visit to Elegance Perfume can be combined with other shopping, dining, or leisure activities available nearby, adding to its convenience for Colorado locals.
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### Services Offered
As a fragrance kiosk, Elegance Perfume primarily offers the direct sale of perfume and cologne products. While specific service details are limited beyond sales, we can infer the typical offerings customers might encounter:
In-Person Fragrance Sales: The core service involves the direct sale of a variety of perfumes and colognes to walk-in customers.
Product Display and Testing: Customers can likely view and potentially sample various fragrances available at the kiosk to help them make a selection.
Limited Customer Assistance: Staff would be available to answer basic questions about products and facilitate transactions. However, the provided reviews indicate that the level of assistance and professionalism can vary significantly.
Exchange-Only Policy: A critical aspect of their service, as explicitly stated in customer reviews, is a "no refunds" policy, with only exchanges permitted for purchased merchandise. This means once an item is bought, it cannot be returned for money back, only swapped for another product from their inventory.
It is particularly important for potential customers in Colorado to be aware of the strict exchange-only policy, as this significantly impacts post-purchase options and should be considered before any transaction.
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### Features / Highlights
Drawing from the provided customer reviews, here are some key features and highlights associated with Elegance Perfume:
Physical Presence for Fragrance Shopping: For those who prefer to shop for perfumes and colognes in person rather than online, Elegance Perfume provides a local, physical location in Lakewood, allowing customers to test scents directly.
Range of Fragrance Products: The store appears to offer a variety of perfumes and colognes, as customers visited specifically for these items and could exchange for different ones.
In-Store Purchasing: Customers can make immediate purchases, which is beneficial when an item is needed quickly, such as for a gift when online orders might face delays.
Strict Exchange-Only Policy: A consistent and significant feature highlighted in the reviews is the "exchange only" policy, with no refunds offered. This is a crucial operational aspect for all customers to understand prior to purchase.
Pricing Concerns: Customer feedback strongly suggests that prices at Elegance Perfume may be significantly higher than those found online or at larger department stores. Reviews mention markups of 100% or more, with specific examples of items being nearly double the online price.
Use of "Tester" Products for Sale: One review noted receiving a product marked "tester" that was sold as a regular item. This raises questions about product sourcing and transparency that potential buyers might want to clarify.
Customer Service Issues (Negative Experiences): The provided reviews strongly indicate significant issues with customer service. Customers reported feeling overcharged, dismissed when attempting to address pricing concerns, and subjected to unhelpful or even deceptive interactions, particularly regarding the value and type of product purchased. This suggests a potential lack of transparency and customer-centric approach in some interactions.
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### Promotions or Special Offers
Based on the provided customer reviews and the nature of the business as a kiosk, specific promotions or special offers for Elegance Perfume are not explicitly detailed. The reviews focus more on pricing concerns and the exchange policy rather than ongoing sales or deals. One customer mentioned being "charged over $30 too much" compared to online prices, implying a lack of competitive pricing or promotions that would offset the higher in-store cost.
It's common for smaller, independent kiosks to have less publicly advertised promotional schedules compared to larger retail chains. Any offers, if available, would likely be communicated directly in-store. However, given the prevalent sentiment in the reviews about inflated prices, it is suggested that potential customers exercise caution and compare prices before making a purchase, regardless of any potential in-store offers. There is no information to suggest a loyalty program, seasonal sales, or gift-with-purchase offers at this specific location.
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### Contact Information
For those in the Colorado region looking to connect with Elegance Perfume, here is their contact information:
Address: 14500 W Colfax Ave, Lakewood, CO 80401, USA
Phone: (303) 590-1519
Mobile Phone: +1 303-590-1519
These contact details can be used to inquire about their product selection, confirm operating hours, or clarify their store policies, particularly regarding exchanges, before making a visit. Given that it's a kiosk, it's always advisable to confirm its operational status within the larger retail complex.
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### Conclusion: Why this place is suitable for locals
For Colorado locals in the Lakewood area seeking an immediate, in-person option for purchasing perfumes and colognes, Elegance Perfume offers a physical retail presence. Its location within or near the Colorado Mills complex provides convenient accessibility, making it a viable stop for those already in the area for other shopping needs. For individuals who prefer to physically sample fragrances before buying, a kiosk like Elegance Perfume offers that direct interaction, which online shopping cannot replicate.
However, it is critically important for Colorado residents to approach Elegance Perfume with caution and a clear understanding of its operational specifics, based on the direct feedback from other customers. The pervasive concerns regarding significantly higher prices compared to online retailers and larger department stores, coupled with a strict "exchange-only" policy, are factors that greatly impact its suitability. Customers have reported instances of products being sold at a substantial markup and concerns about "tester" products being sold as regular merchandise without clear disclosure. The lack of refunds means that if a customer is dissatisfied or discovers a significant price discrepancy after purchase, their options are severely limited to an exchange for other potentially overpriced items.
Therefore, while Elegance Perfume offers the convenience of immediate, local access to fragrances, Colorado locals are strongly advised to compare prices diligently with other retailers (both online and brick-and-mortar like Macy's or Nordstrom) before making a purchase. Understanding their explicit "exchange-only" return policy is paramount to managing expectations and avoiding potential dissatisfaction. For locals who prioritize transparency, competitive pricing, and flexible return options, exploring alternatives might be a more suitable approach to their fragrance needs.