Dillard's

For decades, Dillard's has been a cornerstone of retail in the United States, and the Tulsa location at 6919 S Memorial Dr stands as a testament to its enduring presence and commitment to quality. As a full-service department store, Dillard's offers Oklahoma locals a comprehensive shopping experience under one roof. It’s a place where you can find everything from the latest fashion trends in apparel and accessories for the whole family, to a vast array of cosmetics and fragrances, and a delightful selection of home furnishings and decor. Dillard's aims to blend style, service, and value, striving to provide a pleasant and convenient environment for shoppers. While some experiences may vary, as with any large retailer, the store consistently endeavors to deliver a broad selection of merchandise from both national and exclusive brand sources, making it a reliable destination for many of your shopping needs.

Dillard's in Tulsa is strategically located at 6919 S Memorial Dr, Tulsa, OK 74133, USA. This address places it within a prominent retail corridor in South Tulsa, making it highly accessible for residents not just within Tulsa city limits but also from surrounding communities like Broken Arrow, Jenks, and Bixby. Being on South Memorial Drive, a major arterial road, ensures easy navigation and direct access. The store is typically situated within a larger shopping center or mall, which means ample parking is generally available, reducing any stress associated with finding a spot. The convenience of its location allows locals to seamlessly integrate a Dillard's visit into their daily routines, whether they're running errands, meeting friends, or simply enjoying a day of shopping. Its position in a well-established retail hub enhances its appeal as a central point for diverse shopping needs.

Dillard's strives to provide a range of services designed to enhance the customer shopping experience and cater to various needs. While specific offerings may vary slightly, the Tulsa location generally provides the following:

• Personalized Beauty Consultations: In their cosmetics and fragrance departments, expert staff are often available to offer personalized consultations. As one customer noted, the staff, such as Khenya, can provide "outstanding service" when helping select products like cologne, sometimes even with "free goodies." These consultations can include skincare advice, makeup application tips, and fragrance sampling.
• Bra Fitting Services: Dillard's offers expert bra fitting services to ensure customers find the perfect fit for comfort and confidence.
• Custom Suiting & Tailoring: For men's formal wear, Dillard's often provides custom suiting and tailoring services, allowing for a personalized fit and sophisticated look.
• Wedding & Baby Registry: Customers can create and manage wedding and baby registries, making it easy for friends and family to purchase thoughtful, high-quality gifts for life's significant milestones.
• Buy Online, In-Store/Curbside Pickup: For ultimate convenience, shoppers can purchase items online via Dillards.com and choose to pick them up at the Tulsa store, often with curbside options available.
• Gift Wrapping and Custom Gift Baskets: The store offers gift wrapping services, turning purchases into beautifully presented gifts. They also provide customized gift baskets, particularly in the kids' and beauty departments.
• Watch Adjustments: For watches purchased at Dillard's, the store often offers services for adjusting watch links to ensure a perfect fit.
• Sunglass Adjustments & Cleaning: Get your sunglasses adjusted for a comfortable fit and cleaned to maintain their shine.
• Shoe Fittings: Staff can assist with shoe fittings to ensure footwear not only looks good but also feels comfortable.
• Fragrance Bottle Engraving: Elevate your fragrance purchase with complimentary bottle engraving services on select brands like Armani or YSL, adding a personal touch.
• Monogramming: Complimentary monogramming may be available on regular-priced robes and towels, transforming everyday essentials into uniquely personalized items.
• Jewelry Soldering: For certain jewelry brands like James Avery, Dillard's may offer soldering services to repair or reinforce treasured pieces.

Dillard's in Tulsa is characterized by several features that contribute to its appeal as a major retail destination for local shoppers:

• Wide Selection of Merchandise: Dillard's boasts a vast inventory spanning fashion apparel for women, men, and children, a comprehensive beauty department, an extensive shoe section, accessories, and a significant home furnishings and decor area. This broad range allows for a "one-stop shop" experience.
• Mix of National and Exclusive Brands: The store offers a diverse portfolio of brands, including well-known national labels and their own private-label brands (e.g., Chelsea & Violet, Daniel Cremieux, Roundtree & Yorke, Southern Living Home products). This provides shoppers with a variety of styles and price points.
• Commitment to Customer Service: Despite occasional negative feedback (common for large retailers), many customers praise the staff for being "extraordinary helpful" and providing "outstanding service," particularly in specific departments. The company's vision emphasizes a "customer-centric approach" and "personalized assistance."
• Attractive and Pleasant Store Environment: As noted in a customer review, the store is generally described as "attractive and pleasant." Dillard's focuses on appealing merchandise presentation and a comfortable shopping environment.
• Dillard's Credit Card & Rewards Program: They offer a proprietary credit card that allows cardmembers to earn points on purchases, leading to rewards certificates or shopping passes. This encourages customer loyalty and provides ongoing benefits for frequent shoppers.
• Seasonal Collections and Trends: Dillard's strives to stay current with fashion trends, regularly updating its inventory to reflect the latest styles and seasonal collections across all departments.

Dillard's frequently provides various promotions and special offers for its customers in Oklahoma, allowing them to find value across different departments:

• Clearance Sales and Discounts: Dillard's is known for its clearance events, sometimes offering significant discounts (e.g., "75 Percent Off" on selected merchandise categories like women's, juniors', kids', shoes, men's, and accessories). These sales are an excellent opportunity for bargain hunters.
• Dillard's Credit Card Rewards: By using a Dillard's Credit Card, customers earn reward points (2 points per dollar at Dillard's, plus bonus points at gas stations and supermarkets with the Mastercard version). These points can be redeemed for $10 Rewards Certificates or 10% Off Shopping Passes once 1,500 points are accumulated.
• Beauty Gifts with Purchase: The beauty department often features promotions such as free multi-piece gifts with qualifying purchases from specific cosmetic or fragrance brands (e.g., "Free 6-Piece Gift with Any $50 Clinique Purchase").
• Welcome Offers for New Cardholders: New Dillard's Credit Card applicants may receive a special "Welcome Shopping Pass" or discount on their first purchase, often tied to a minimum spend on the day of approval.
• Seasonal Promotions: Look out for special promotions around major holidays like Christmas, Mother's Day, and during seasonal transitions, where specific departments or product categories might be featured with special pricing.
• Exclusive Brand Offers: Dillard's often carries exclusive brands or collaborations that may come with their own unique promotional offers.

To stay updated on the latest sales and promotions, locals are encouraged to check Dillards.com, sign up for their email newsletters, and inquire with sales associates at the Tulsa store. While the store sometimes faces criticism regarding its return policy or pricing, leveraging these promotions can significantly enhance the shopping value.

For direct communication with Dillard's in Tulsa, locals can use the following contact details:

• Address: 6919 S Memorial Dr, Tulsa, OK 74133, USA
• Phone: (918) 252-1890

It's always advisable to call ahead for specific inquiries, such as checking product availability, confirming store hours (which are typically consistent but can vary on holidays), or for any department-specific questions. The general operating hours for Dillard's are often from 11:00 AM to 8:00 PM, though it's best to verify with the specific store location. For general customer service inquiries or online order support, Dillard's also provides a toll-free number at 1-800-234-8463, available Monday through Friday, 9 AM to 7 PM EST.

Dillard's at 6919 S Memorial Dr in Tulsa remains a highly suitable and valuable department store for Oklahoma locals due to its comprehensive offerings and dedication to service. Despite some varied customer experiences regarding policies or pricing, the store consistently delivers a vast array of quality merchandise across fashion, beauty, and home categories, catering to a wide range of tastes and needs. For example, the positive experience with Khenya in the cologne department highlights the personalized and helpful service that many customers receive. The convenience of its prominent South Memorial Drive location, with easy access and ample parking, makes it an effortless destination for regular shopping trips. Furthermore, the numerous in-store services, from beauty consultations and bra fittings to watch adjustments and personalized monogramming, add significant value beyond just product sales, enhancing the overall shopping experience. The Dillard's credit card and rewards program also offer tangible benefits for repeat customers, fostering loyalty through points and exclusive discounts. For residents seeking a reliable, attractive, and diverse retail environment where they can find a wide range of products for their family and home, Dillard's in Tulsa continues to be a go-to destination, striving to make every visit pleasurable and productive.