4650 Cane Ridge Pkwy suite 313, Antioch, TN 37013, USA
For residents of Antioch and the greater Nashville area in Tennessee, finding a beauty supply store that truly understands and caters to diverse hair textures and beauty needs is a cherished asset. Crown Love Beauty Supply, located at 887 Bell Rd in Antioch, stands as a beacon for quality products and, perhaps more importantly, an unparalleled customer experience. This isn't just another retail space; it's a community-focused establishment dedicated to making every visitor feel valued and celebrated, aiming to transform the beauty supply shopping journey for everyone in Middle Tennessee. For locals, it represents a commitment to inclusivity, expertise, and genuine care in the beauty industry.
Crown Love Beauty Supply was founded with a clear vision: to change the narrative surrounding beauty supply stores, particularly for Black consumers who, despite representing an estimated 96% of the industry's consumers, have historically faced a lack of proper customer service and knowledgeable staff. The owners, Steven and Whitney Sains, both rooted in Antioch, recognized this gap and set out to create a space where customer service is paramount and staff possess a deep understanding of various hair types and products. This mission has resonated deeply within the community, offering a refreshing alternative to larger, less personal establishments.
One of the most compelling aspects of Crown Love Beauty Supply, as highlighted by glowing customer reviews, is the warm and welcoming atmosphere. Patrons consistently praise the helpfulness, patience, and kindness of the staff, noting a distinct difference from other stores where customers might feel merely tolerated. This emphasis on making every individual feel celebrated, regardless of their background or hair care knowledge, fosters a truly inclusive environment. For a white mother of a Black daughter, as one review states, the guidance received on ethnic hair care was invaluable, steering her towards the right products with patience and kindness. This speaks volumes about the store's dedication to serving all members of its diverse community with expertise and empathy.
Crown Love Beauty Supply is conveniently located at 887 Bell Rd, Antioch, TN 37013, USA. This address places it within a vibrant part of Antioch, making it easily accessible for residents across the community and from neighboring areas within the greater Nashville metropolitan region. Bell Road is a significant local thoroughfare, providing straightforward navigation for those traveling by car.
The accessibility of this location is a major advantage for local Tennesseans. Situated in a commercial area, it typically offers adequate parking, ensuring a hassle-free visit. For those relying on public transportation, main roads often have bus routes, making the store reachable for a broader segment of the community, though specific routes should be confirmed with local transit information. The store's presence on Bell Road means it's a convenient stop for many, whether they are running errands, commuting, or making a dedicated trip for beauty supplies. This ease of access solidifies Crown Love Beauty Supply as a practical and integrated part of daily life for residents in Antioch, La Vergne, and other surrounding parts of Davidson County.
Crown Love Beauty Supply focuses on providing a full range of products and personalized assistance to meet diverse beauty needs, particularly emphasizing professional products, equipment, and accessories. Based on their mission and customer feedback, their services extend beyond mere retail to include:
- Comprehensive Product Selection: Offering a wide variety of high-quality beauty products, including those for ethnic hair care, natural hair, wigs, hair extensions, and general beauty supplies. This includes professional products and accessories.
- Expert Product Guidance: Staff, like Steven mentioned in a review, are knowledgeable about various hair types and textures (e.g., different curl patterns) and can provide personalized recommendations for products that are "just right" for individual needs. They aim to offer "base level knowledge on products."
- Customer-Centric Assistance: A core focus on exceptional customer service, ensuring visitors feel "welcoming and inviting," "celebrated" rather than "tolerated," and receiving "helpful and patient" assistance in finding the best fit for their needs.
- Curated Product Collection: Instead of overwhelming customers with countless options, Crown Love Beauty Supply aims for a "curated collection" narrowed down to "the best" products, making the selection process easier and more effective.
- Special Orders: The ability and willingness to "go above and beyond to get what you need if it's not in stock," demonstrating a commitment to meeting specific customer demands.
- Equipment and Accessories: Providing professional equipment and accessories for both personal and professional use.
- Chemicals and Hair: Offering a range of hair chemicals and various types of hair (e.g., bundles, extensions, wigs).
These services collectively aim to make Crown Love Beauty Supply a reliable and supportive resource for all beauty-related needs in the Antioch community.
Crown Love Beauty Supply distinguishes itself with several key features that resonate strongly with its local Tennessee customer base:
- Exceptional Customer Service: This is a recurring theme in customer reviews, highlighting staff members like Esther Rice and Steven who are described as "welcoming and inviting," "patient and kind," ensuring customers feel "celebrated." This stands in contrast to common negative experiences at other beauty supply stores, making it a significant draw.
- Black-Owned Business: As a Black-owned beauty supply store, Crown Love actively works to challenge industry stereotypes and provide a welcoming and knowledgeable space for Black consumers, who constitute a significant portion (96%) of the beauty supply industry's consumers. This aligns with a growing desire among locals to support diverse businesses.
- Curated Product Selection: Instead of an overwhelming inventory, the store focuses on offering a "curated collection" of high-quality products for various hair types, including ethnic hair care. This helps customers find effective solutions more easily.
- Knowledgeable Staff: The team is trained to provide expert advice on product usage and suitability for different hair patterns and needs, as evidenced by a customer's positive experience learning about ethnic hair care for her daughter.
- Community Involvement: Beyond retail, Crown Love's mission incorporates community involvement, aiming to provide financial literacy, philanthropic opportunities, and inspiration within the Antioch community. This commitment to local upliftment makes it more than just a store.
- Responsive to Customer Needs: The willingness of staff to "go above and beyond to get what you need if it's not in stock" demonstrates a strong commitment to customer satisfaction.
- Uplifting Environment: The overall atmosphere is designed to be one where customers feel respected and understood, fostering a positive and empowering shopping experience.
These highlights collectively paint a picture of a business deeply committed to its customers and community, offering a unique and valuable service in Antioch.
While specific, current promotions for Crown Love Beauty Supply are not detailed in the provided information, local businesses often engage in various types of offers to engage their customer base. To discover the most up-to-date promotions, it's highly recommended for residents of Tennessee to visit the store in person, check their social media channels (if available), or inquire directly with the staff. Based on common practices for beauty supply stores and businesses with a community focus, potential promotions might include:
- Loyalty Programs: Offering a system where frequent customers can earn points or receive discounts on future purchases, encouraging repeat visits.
- Seasonal Sales: Special discounts on certain product categories or brands during holidays (e.g., Mother's Day, as mentioned by a customer's gift search) or seasonal changes, such as promotions for summer hair care or winter moisturizers.
- New Product Launch Discounts: Introductory offers when new brands or products are added to their curated collection.
- Bundle Deals: Offering complementary products together at a reduced price (e.g., a shampoo and conditioner set for a specific hair type).
- Community Event Promotions: Discounts or special giveaways tied to local community events or initiatives, aligning with their mission of community involvement.
- Gift Card Options: As a place to find gifts, gift cards would likely be available, allowing recipients to choose their preferred products.
- "Black Business Spotlight" Initiative: As mentioned in external information, the store planned an initiative to showcase local vendors through a consignment program. While not a direct customer promotion, it highlights opportunities for discovering unique local brands, potentially with introductory pricing.
Visiting Crown Love Beauty Supply or checking their official online presence would be the best way for local customers to learn about any current or upcoming special offers that could enhance their shopping experience.
For those in Antioch and the wider Tennessee area looking to connect with Crown Love Beauty Supply, here is the essential contact information:
Address: 887 Bell Rd, Antioch, TN 37013, USA
Phone: (615) 649-8123
Mobile Phone: +1 615-649-8123
It is always advisable to call ahead for specific product inquiries, stock availability, or to confirm store hours, especially if you are looking for a particular item or planning a visit around a specific time. The positive customer reviews suggest that calling or visiting will be met with the friendly and helpful service that Crown Love Beauty Supply prides itself on.
Crown Love Beauty Supply in Antioch, TN, is exceptionally well-suited for locals across the Tennessee region, particularly for its commitment to providing an unparalleled, inclusive, and knowledgeable beauty shopping experience. For residents who have often felt underserved or misunderstood by larger, impersonal beauty supply chains, Crown Love offers a refreshing and empowering alternative.
The core reason for its suitability lies in its profound understanding and celebration of diverse beauty needs, especially concerning ethnic hair care. As one customer beautifully articulated, the experience of being "celebrated" rather than "tolerated" is transformative. This store fills a critical gap by providing expertly curated products and staff with genuine knowledge about various curl patterns and textures, which is invaluable for a community with diverse demographics. The fact that the owners themselves are from Antioch further deepens this connection, ensuring the business is intrinsically linked to the community it serves.
Beyond product availability, the personalized customer service stands out. The patience and kindness demonstrated by staff members like Esther and Steven create an environment where individuals, regardless of their prior knowledge about hair care, feel comfortable asking questions and receiving tailored recommendations. This level of engagement builds trust and fosters loyalty, making customers feel truly supported in their beauty journeys. The commitment to a "curated collection" also benefits locals by simplifying the shopping process, allowing them to confidently choose from high-quality, effective products without being overwhelmed by endless, potentially unsuitable options.
Furthermore, as a Black-owned business, Crown Love Beauty Supply is more than just a retail store; it's a community pillar. Its mission to uplift the community through initiatives like financial literacy and philanthropic opportunities showcases a dedication that extends beyond profit. By choosing to shop at Crown Love, locals are not only investing in their personal beauty needs but also directly supporting a business that is actively working to empower and give back to their very own community. This blend of exceptional service, tailored product offerings, and profound community commitment makes Crown Love Beauty Supply an indispensable and cherished resource for any Tennessean seeking a truly positive and effective beauty shopping experience.