2011 N Roan St Space #7, Johnson City, TN 37601, USA
For fashion-conscious individuals across Tennessee, particularly those in the vibrant Tri-Cities area, finding a clothing store that offers both on-trend styles and exceptional customer service can elevate the entire shopping experience. Buckle, located at The Mall at Johnson City, is precisely such a destination. Far from being just another retail space, Buckle has cultivated a reputation for its curated selection of brand-name and private-label apparel, a strong emphasis on premium denim, and a highly personalized approach to guest services. This article aims to provide a clear, engaging, and informative overview of this specific Buckle location, helping local users in Tennessee discover why it's a standout choice for updating their wardrobe and receiving attentive styling assistance.
Buckle caters to young men and women seeking a blend of casual, fashion-forward, and contemporary styles. What truly sets it apart, as consistently highlighted by customer reviews, is the dedication of its staff. In an industry where personalized attention can be rare, Buckle's team is known for going "above and beyond" to help customers find exactly what they're looking for, whether it's the perfect pair of jeans or a complete outfit for a special occasion. This commitment to service transforms a simple shopping trip into a delightful and productive experience.
From its roots as a men's clothing store in 1948, evolving into a denim-focused retailer, Buckle has grown into a national presence while maintaining a strong focus on quality products and an enjoyable shopping environment. The Johnson City, TN, store embodies this ethos, providing a welcoming space where shoppers can explore a diverse range of clothing, footwear, and accessories. We will delve into the specifics of this location, including its accessibility, the wide array of products and services offered, its unique features, and why it has become a favored spot for locals in Tennessee to express their individuality through fashion.
The Buckle clothing store in Johnson City, Tennessee, is conveniently located at 2011 N Roan St Suite 23, within The Mall at Johnson City. This placement in a major regional shopping center ensures excellent accessibility for residents throughout Johnson City and the wider Northeast Tennessee region, including neighboring communities like Kingsport, Bristol, and Elizabethton.
North Roan Street is a primary commercial corridor, making the mall and, by extension, Buckle, easy to reach by car from various parts of the city and surrounding areas. Being situated within a mall complex offers several advantages for shoppers. There is typically ample free parking available, alleviating the stress of finding a spot even during busy periods like Black Friday, as one customer review attested. The enclosed environment of the mall also provides a comfortable and climate-controlled setting for shopping, regardless of the weather outside.
The store's operating hours generally align with those of The Mall at Johnson City, typically opening from 11:00 AM to 8:00 PM Monday through Saturday, and 12:00 PM to 6:00 PM on Sundays. These hours provide flexibility for customers to visit during weekdays after work or school, or to make it part of their weekend errands or leisure activities. The location's ease of access and comfortable shopping environment contribute significantly to its appeal for local fashion enthusiasts.
Buckle in Johnson City, TN, distinguishes itself not only through its merchandise but also through a range of personalized services designed to enhance the customer's shopping experience. These services are often executed by their highly praised staff, whom Buckle refers to as "Teammates" or "stylists." Key services offered include:
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Personal Shopper/Styling Assistance: This is a core service and a major highlight for customers. As noted in reviews, associates like Audrey go "above and beyond to find exactly what I wanted" and provide "amazing" assistance. These personal stylists help guests select merchandise based on their needs, desires, and personal style, creating complete outfits and offering expert fashion advice. This service is complimentary and aims to ensure guests leave feeling confident and stylish.
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Complimentary Hemming: Buckle offers free hemming on jeans and other eligible pants purchased from their store. This ensures a perfect fit, which is particularly valuable given their strong focus on denim.
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Buy Online, Pick Up In-Store (BOPIS): Customers can conveniently shop Buckle's extensive online inventory and opt for "Free Pick up" at the Johnson City store. This service allows for quick and efficient collection of orders, often available for same-day pickup.
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Pre-Ordering/Special Orders: As one reviewer enthusiastically noted, the ability to "pre-order exactly what I needed was above and beyond the assistance that I expected." This service allows customers to order specific items that might not be immediately available in-store, ensuring they get the desired product.
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Layaway Program: For customers who prefer to pay for their purchases over time, Buckle offers a layaway program, making desired items more accessible.
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Buckle Rewards Program: A loyalty program that allows customers to earn points on qualifying purchases, which can then be redeemed for reward certificates (e.g., $10 reward for every 300 points). This program also grants members access to exclusive offers and benefits.
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Buckle Credit Card: Offers additional benefits and savings, including potential discounts on first purchases, birthday rewards, and exclusive sales access for cardholders.
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Gift Wrapping: While not explicitly stated for this location, many Buckle stores offer gift wrapping services, adding a thoughtful touch to purchases.
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Online Shopping Integration: The physical store seamlessly integrates with Buckle's robust online presence, allowing customers to browse in-store, then order online, or vice-versa, with services like in-store pickup bridging the two experiences.
The Buckle store in Johnson City, TN, distinguishes itself with several key features and highlights that contribute to its popularity and positive customer experiences:
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Exceptional Customer Service: This is consistently the most lauded aspect of this Buckle location. Reviews repeatedly praise the "friendly, welcoming, and very helpful" staff. One customer's experience with Audrey, who "went above and beyond to find exactly what I wanted," exemplifies the dedication of the team. Even during busy periods like Black Friday, staff remained "calm" and "eager to help," demonstrating a commitment to guest satisfaction.
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Premium Denim and Curated Selection: Buckle is renowned for its extensive and diverse denim collection, featuring both popular national brands and their own exclusive private labels (like BKE, Buckle Black, and Daytrip). This focus ensures a wide range of fits, washes, and styles for both men and women. Beyond denim, they offer a curated mix of casual bottoms, fashion tops, dresses, sportswear, outerwear, footwear, and a variety of accessories, catering to fashion-conscious young adults.
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High-Quality Merchandise: Customers frequently commend the "good quality material" of the clothing. This commitment to quality ensures durability and satisfaction with purchases, reinforcing the value proposition.
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Well-Kept Store Environment: A reviewer specifically mentioned that the store was "well kept" and "open and relaxing to shop." This attention to store presentation contributes to an enjoyable and inviting atmosphere, making it pleasant for customers to browse and try on clothes.
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Personalized Styling Experience: The emphasis on personal shoppers and styling assistance means customers receive tailored advice and help in assembling complete outfits. This elevates the shopping trip beyond a simple transaction, providing a valuable service for those seeking to refine their personal style.
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Convenient Services: Features like free hemming, Buy Online, Pick Up In-Store (BOPIS), and the ability to pre-order desired items add significant convenience, enhancing the overall customer journey.
Buckle in Johnson City, TN, actively engages in various promotions and offers to provide value and incentives to its customers. While specific deals can change frequently, here's an overview of common types of promotions and ways for locals in Tennessee to find them:
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Buckle Rewards Program: This is a significant loyalty program where members earn points for every dollar spent on qualifying purchases (e.g., 1 point per $1). These points accumulate, and for every 300 points, members receive a $10 reward certificate. The program also grants access to exclusive offers and benefits.
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Buckle Credit Card Offers: Signing up for a Buckle credit card can unlock additional savings. Often, new cardholders receive a discount (e.g., 10% or 15% off) on their first purchase. Cardholders may also receive special offers, birthday rewards, and early access to sales events.
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Seasonal Sales & Rollbacks: Buckle regularly features sales events, especially around major holidays (like Black Friday, as mentioned in a review) or seasonal transitions. These sales can include significant discounts on select styles, categories, or clearance items, with reductions of up to 75% off.
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Bundle Deals: The store often runs promotions where customers can purchase multiple items from specific categories at a reduced price. Examples include "2 for $65 on select women's tops," "2 for $50 on select women's Gilded Intent fleece," or "2 for $35 on select men's shirts." These encourage larger purchases while offering savings.
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Military Discount: Buckle offers a 10% military discount for active military members, veterans, and their spouses/dependents, verifiable through SheerID. This is a great way they show appreciation for service members in Tennessee.
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Free Shipping for Buckle Rewards Members: Members of the Buckle Rewards program often receive free standard ground shipping on online orders over a certain threshold (e.g., $150), providing added value for online purchases.
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Email and App Notifications: The best way for local customers to stay updated on the latest promotions, new arrivals, and exclusive offers is to sign up for Buckle's email newsletter and download the Buckle App. These channels frequently provide alerts about ongoing deals.
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Clearance Sections: Both in-store and online, Buckle maintains clearance sections where items are significantly marked down, offering opportunities to find great deals on past-season styles or limited inventory.
For residents in Tennessee looking to connect with the Buckle clothing store in Johnson City, the following contact details are available:
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Address: 2011 N Roan St Suite 23, Johnson City, TN 37601, USA (located within The Mall at Johnson City)
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Phone: (423) 610-0352
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Mobile Phone: +1 423-610-0352
These contact points offer convenient ways for customers to call ahead for inquiries about product availability, store hours, specific services like personal shopping appointments, or to check on the status of an order. The dual phone numbers, including a mobile option, provide flexibility for communication with the Johnson City team.
The Buckle store at The Mall at Johnson City is an exceptionally suitable and highly recommended destination for local residents throughout Tennessee, particularly those seeking a distinctive and satisfying clothing retail experience. Its core suitability lies in its unwavering commitment to personalized customer service, a feature consistently highlighted and praised by real customers. In an era dominated by impersonal large-scale retail, Buckle's dedicated "Teammates" provide attentive, helpful, and "above and beyond" assistance, ensuring that every shopper, from those seeking a specific accessory to those needing a complete wardrobe overhaul, receives expert guidance and feels valued. This level of engagement transforms a simple shopping trip into a truly enjoyable and productive endeavor.
Beyond the exemplary service, Buckle offers a compelling product selection. Known for its extensive range of premium denim, the store provides a diverse array of fits, washes, and styles for both men and women, alongside a curated collection of on-trend casual wear, fashion tops, footwear, and accessories. The emphasis on "good quality material" ensures that purchases are not only stylish but also durable, offering lasting value for Tennessee shoppers.
Conveniently located within a major regional mall on North Roan Street, the Johnson City Buckle benefits from easy accessibility, ample parking, and comfortable indoor shopping conditions. The availability of services like complimentary hemming, Buy Online, Pick Up In-Store (BOPIS), and the ability to pre-order items further enhances the shopping convenience for busy locals. Moreover, the Buckle Rewards program and various promotions, including military discounts and bundle deals, provide tangible savings and incentives for loyal customers. For anyone in Tennessee looking for a clothing store that combines fashionable merchandise with an outstanding, personalized, and welcoming shopping environment, Buckle in Johnson City is undoubtedly a prime choice.