225 N Saddle Creek Rd, Omaha, NE 68131, USA
For the residents of Omaha, Nebraska, Westlake Ace Hardware, situated at 350 Saddle Creek Rd, Omaha, NE 68131, USA, serves as a local hardware store catering to various home improvement and household needs. You can contact them at (402) 551-7455 or their mobile number +1 402-551-7455.
Based on the limited customer reviews available, experiences at Westlake Ace Hardware appear to be somewhat varied. One customer recounted a negative experience at the checkout while trying to purchase sink parts and other household items. They encountered issues with the card reader, as both their Apple Pay/Visa and physical bank card resulted in a "card error" message. The customer expressed frustration with the cashier's apparent lack of concern and unwillingness to address the malfunctioning card reader, even stating the cashier's alleged comment about not being paid enough to put an out-of-order sign on it. This review highlights a significant lapse in customer service during this particular interaction, leading the customer to suggest the employee should seek more enjoyable employment.
In contrast, another customer reported "Great customer service" and noted that Westlake Ace Hardware is "the only place that seems to have the fuses that I need." This positive feedback indicates that the store excels in product availability, at least for specific items like fuses, and that some customers have experienced satisfactory service. This suggests that while there might be inconsistencies, the store can be a reliable source for certain hardware necessities and that positive customer service interactions do occur.
Considering the platform category "Candles Near Me," hardware stores, while primarily focused on tools and building materials, often carry a selection of household items, which can sometimes include candles. These might range from utility candles (like emergency or unscented candles) to decorative or scented candles intended for home ambiance. Given that Westlake Ace Hardware stocks "other household items" as mentioned in one review, it is plausible that they might also carry candles. For local Omaha residents searching for candles, particularly if they are also in need of hardware or household supplies, Westlake Ace Hardware could be a convenient stop to check for availability.
The environment of Westlake Ace Hardware, as a part of the Ace Hardware chain, is likely to be that of a standard hardware store – organized aisles with various tools, building materials, paint, garden supplies, and household goods. The specific ambiance of this Omaha location isn't detailed in the provided reviews, but generally, Ace Hardware stores aim to be helpful and community-focused.
In terms of services, beyond selling hardware and household items, Ace Hardware stores typically offer services like key cutting, paint mixing, and potentially tool rental. The positive review mentioning finding specific fuses implies knowledgeable staff who can help locate niche items. However, the negative review points to a potential inconsistency in the quality of customer service at the checkout.
The features of Westlake Ace Hardware likely include its affiliation with the Ace Hardware brand, which often signifies a commitment to customer service and a wide range of products. The availability of specific, hard-to-find items like the needed fuses is a notable feature mentioned by one customer. The convenience of being a local hardware store for the Omaha community is another key aspect.
There is no promotional information provided in the given text. Customers seem to be sharing their direct experiences with the store's service and product range.
In summary, Westlake Ace Hardware in Omaha offers a selection of hardware and household items, and for at least one customer, it was the go-to place for specific items like fuses. While one review highlighted a negative experience with a cashier's attitude and handling of a payment issue, another praised the great customer service overall. For local Omaha users looking for "Candles Near Me," it might be worth checking Westlake Ace Hardware, as hardware stores often stock a variety of household goods, and candles could be among them. The store's location on Saddle Creek Rd makes it accessible for many in the area. It appears that while product availability can be a strong point, the consistency of customer service might vary. Therefore, visiting the store to see their offerings, including any candles, and to experience the service firsthand would be the best way to determine if it meets your needs.