540 S Main St, Lapeer, MI 48446, USA
Welcome to Werner's Hallmark Shop, situated in Arbor Plaza at 614 S Main St, Lapeer, MI 48446, USA. You can reach them at (810) 664-0618 or via their mobile number +1 810-664-0618. As a Hallmark shop, this store likely offers a wide selection of greeting cards for various occasions, along with a diverse array of gifts, sweet treats, and other items. Based on recent customer reviews, experiences at Werner's Hallmark Shop seem to vary, with some praising the friendly and helpful staff while others have encountered issues with customer service.
One customer described the shop as having "lots of nice gift ideas" spanning different interests, from sports to religion, as well as "sweet treats" and, of course, "cards for every occasion." This suggests that Werner's Hallmark Shop is a go-to place in Lapeer for finding a thoughtful gift or the perfect card, no matter the event or recipient's preferences. This reviewer also specifically commended "the 2 ladies behind the counter" as being "extremely friendly and helpful," indicating that positive and attentive customer service can be expected from some members of the staff.
However, another customer reported a significantly negative experience with a staff member behind the counter. According to this review, the customer attempted to inquire about the price of a "Grinch Cloak" but was completely ignored by the employee. This lack of acknowledgement persisted even when the customer directly asked if the employee worked there (which they already knew). The reviewer stated that the employee continued to ignore them, even upon returning from a back room, leading to a feeling of very poor customer service. This negative encounter resulted in the customer taking a picture of the employee, implying their intention to highlight this poor service. This review serves as a cautionary note that customer service experiences at Werner's Hallmark Shop may not always be uniformly positive.
Considering the platform category "Candles Near Me," Hallmark stores often carry a selection of home fragrance items, which typically includes candles. These might range from scented jar candles to smaller votives or tea lights, and could be from the Hallmark brand itself or other complementary brands. Given the nature of a gift shop, it's quite likely that Werner's Hallmark Shop in Lapeer stocks a variety of candles, making it a relevant destination for local users searching for "Candles Near Me." These candles would likely be presented as gift items, possibly alongside other home décor and fragrance products. To get an idea of their current selection, including scents, sizes, and any special candle-related offerings, a visit to the store would be beneficial.
In terms of the environment of Werner's Hallmark Shop, one might expect a well-organized and aesthetically pleasing retail space designed to showcase a variety of gift items and greeting cards. Hallmark stores typically have a welcoming and often seasonally decorated ambiance. Given that one reviewer found helpful staff behind the counter, it suggests a traditional retail setup with a service point for transactions and inquiries. The presence of diverse gift ideas, including those related to sports and religion, indicates a broad appeal to different customer interests within the local community.
Regarding services, the primary offering is the retail sale of greeting cards, gifts, and related items like sweet treats. Based on one positive review, helpful assistance from staff is a potential service feature. However, the negative review highlights that this level of service may not be consistently provided by all employees. To inquire about specific services, such as gift wrapping or special orders (if offered), contacting the store directly would be advisable.
Promotional information for Hallmark shops often includes seasonal sales, discounts on specific card lines, or promotions tied to Hallmark's loyalty programs. The provided reviews do not mention any current promotions at Werner's Hallmark Shop. To learn about any ongoing sales or special offers, local users should consider visiting the store or contacting them by phone. Hallmark often has national promotions that participating stores honor, so it might be worth asking about these as well.
In conclusion, Werner's Hallmark Shop in Lapeer offers a variety of gift items, including those related to sports and religion, sweet treats, and a wide selection of greeting cards. For those in Lapeer looking for "Candles Near Me," this shop is a likely place to find them among their gift and home fragrance selections. Customer service experiences appear to be somewhat inconsistent, with some customers finding staff friendly and helpful, while at least one reported being completely ignored. Local users interested in Hallmark products, unique gifts, or candles should consider visiting Werner's Hallmark Shop in Arbor Plaza. To get the most up-to-date information on their inventory and any promotions, a direct visit or phone call is recommended.