1500 N Moorpark Rd, Thousand Oaks, CA 91360, USA
Vons is a grocery store located at 1790 N Moorpark Rd in Thousand Oaks, California. Local users can contact this location at (805) 497-1803 or via their mobile number, +1 805-497-1803. Typically, grocery stores offer a wide range of products including fresh produce, meats, dairy, baked goods, pantry staples, household items, and often a selection of home goods.
However, the recent customer reviews provide concerning insights into the shopping experience at this particular Vons location. One customer reported purchasing items with past expiration dates where a new sticker with a later date had been placed over the original date. This raises significant food safety concerns and questions about the store's practices regarding inventory management and product freshness. The customer also mentioned attaching photos and video as evidence of this issue.
Adding to this negative experience, the same reviewer described the cashier as "rude as hell." The interaction involved the cashier questioning the customer's lack of a Vons card with a seemingly judgmental remark ("are you serious?"). The customer, who identified as Mexican and new to the area, expressed feeling "less than" for not having a loyalty card and perceived this interaction, along with other aspects of the experience, as potentially discriminatory.
Another customer recounted an even more troubling experience involving the store manager. This customer, who had purchased over $1100 worth of items and was paying in cash, was approached by the manager who insisted on seeing a Vons card matching a credit card and ID. Despite the customer stating they were paying with cash, the manager reportedly stared at them and instructed another employee to stand in front of them. The insistence on seeing a credit card when cash was being used was perceived as highly unprofessional and insulting. The customer also felt discriminated against by the manager, Jose, allegedly because they were wearing a hoodie in 56-degree weather. This customer stated they would never return to that location due to this negative treatment and criticized Vons' employees and supervision for a lack of training in ethical conduct.
Considering the platform category "Candles Near Me," neither of the provided reviews mentions the availability of candles at this Vons location. Grocery stores often do carry a selection of candles, ranging from basic household candles to scented varieties typically found in the home goods or general merchandise aisles. However, without specific information from the reviews, it cannot be confirmed whether this Vons store stocks candles or what the selection might be. Customers interested in purchasing candles at this location would need to visit the store or contact them directly to inquire about their inventory.
Based on the limited information from the customer reviews, the features and services of the Vons store at 1790 N Moorpark Rd, Thousand Oaks, can be summarized as:
- It is a grocery store offering a range of typical grocery items.
- It has a checkout service with cashiers, where at least one instance of rude behavior was reported.
- It has a store manager whose conduct was described as unprofessional and discriminatory by one customer.
- There are allegations of selling expired products with new stickers covering the original dates.
- The store uses a Vons card for potential discounts or loyalty benefits, with at least one customer feeling negatively for not having one.
- The availability of a "Candles Near Me" section cannot be confirmed based on the provided reviews.
There is no promotional information available in the provided text. Grocery stores like Vons typically have weekly advertisements, special offers on certain products, and promotions linked to their loyalty cards. However, the reviews focus solely on negative customer experiences related to service and product handling, not on any ongoing promotions.
In conclusion, the Vons grocery store in Thousand Oaks, located on North Moorpark Road, is a place where local residents can purchase groceries. However, recent customer feedback raises serious concerns about the store's practices, including allegations of selling expired food with misleading new dates, rude cashier behavior, and instances of perceived discrimination and unprofessional conduct by the store manager. For local users considering shopping here, these recent experiences should be taken into account. For those specifically looking for "Candles Near Me," the reviews do not provide information on whether candles are sold at this location.
Given the negative feedback regarding customer service and product handling, potential shoppers may want to exercise caution or consider these reports when deciding where to shop for their groceries and other needs. To ascertain if candles are available and to inquire about any current promotions, it would be best to contact the store directly. However, the reported customer service issues might make obtaining this information challenging.