Ulta Beauty

Welcome, Northborough residents, to an introduction of your local Ulta Beauty store, situated at 8106 Shops Way, Northborough, MA 01532, USA. You can contact them at (508) 393-2813 or via their mobile number, +1 508-393-2813. Ulta Beauty is a well-known retail chain that offers a wide range of beauty products, including cosmetics, skincare, haircare, and fragrances, as well as salon services. While primarily a beauty retailer and salon, Ulta Beauty stores often carry home fragrance items, including candles, making it a potential destination for those searching for "Candles Near Me." Let's explore what this Northborough location offers, based on the provided customer reviews.

As a beauty retailer and salon, Ulta Beauty in Northborough provides a variety of services, including haircuts, styling, coloring, highlights, and other hair treatments. They also offer makeup services and skincare treatments. Beyond services, Ulta Beauty stores are known for their extensive selection of beauty products from numerous brands, both high-end and drugstore. These products span categories like makeup, skincare, hair care, bath and body, and fragrance. For local users looking for "Candles Near Me," the fragrance or home goods section of Ulta Beauty is where you might find a selection of candles, often alongside other home scent products like diffusers and room sprays.

Regarding the environment of the Ulta Beauty in Northborough, one customer who had a hair appointment with Maeve described the "salon area" as "clean and comfortable." This suggests that the salon portion of the store provides a pleasant and well-maintained setting for services. The same reviewer also noted that "Everyone in the store was friendly and willing to help as well," indicating a positive and supportive atmosphere throughout the retail space. This would likely contribute to a comfortable experience for customers browsing all sections, including where candles might be located.

However, another customer's experience paints a different picture regarding customer service resolution. This customer had a lengthy hair coloring appointment and was dissatisfied with the results upon returning home. When they respectfully contacted Ulta's customer service to inquire about a fix or a refund, the stylist reportedly canceled their next appointment and placed them on a "do not book" list. This response left the customer feeling "disrespected, dismissed, and honestly heartbroken," especially after being a loyal client for two years. This review highlights a significant concern about how customer issues are handled in certain situations.

In terms of features, Ulta Beauty is known for combining a wide retail selection with a full-service salon. This allows customers to purchase products and receive professional treatments in one location. They often have loyalty programs where customers can earn points on purchases and redeem them for discounts. Ulta Beauty also frequently offers sales, promotions, and gifts with purchase. While the provided reviews don't detail specific current promotions at the Northborough store, these are common features of the Ulta Beauty brand. For those interested in "Candles Near Me," these promotions might occasionally include home fragrance products.

Considering the search for "Candles Near Me," the Ulta Beauty in Northborough is a potential place to explore. While not solely a candle store, Ulta Beauty often carries a curated selection of home fragrance items, including candles, that align with their beauty and lifestyle offerings. The positive review mentioning a friendly and helpful staff throughout the store suggests that you might find assistance in locating these items. However, the negative review regarding the handling of a service complaint serves as a reminder that customer service experiences can vary.

One of the positive aspects highlighted was the stylist Maeve, who was described as "awesome," ensuring she understood what the customer wanted, being gentle, friendly, welcoming, and professional. This indicates that some stylists at the Northborough location provide excellent service. The positive overall impression of the store from this reviewer, calling it "A very good store!," suggests that many customers have satisfactory experiences there.

In conclusion, the Ulta Beauty store in Northborough, MA, located at 8106 Shops Way, offers a combination of beauty products and salon services. For local users seeking "Candles Near Me," it is likely that they carry a selection of candles within their retail area. While one customer reported a negative experience with issue resolution, another praised the friendly staff and the salon service received from a specific stylist. Overall, Ulta Beauty aims to be a comprehensive beauty destination, and this Northborough location appears to generally uphold that, with potential offerings extending to home fragrance.