3335 W College St, Springfield, MO 65802, USA
Welcome to Smoke Science, your go-to shop for everything related to smoking in Springfield, MO. Specializing in a variety of tobacco products and accessories, Smoke Science is dedicated to meeting the needs of both casual smokers and enthusiasts alike. The store offers an extensive selection of pipes, rolling tools, lighters, and other essential items, all at competitive prices.
Smoke Science prides itself on maintaining a welcoming and comfortable environment for its customers. With a focus on quality and customer satisfaction, the store has built a reputation for friendly service and expertise in smoking accessories. Located at 524 N West Bypass, Springfield, MO 65802, Smoke Science is conveniently accessible Monday through Saturday from 8:30 AM to 8:00 PM, and on Sundays from 9:00 AM to 9:00 PM.
One of the standout features of Smoke Science is its commitment to carrying a diverse range of products. From traditional pipes to modern vaping devices, the store ensures there's something for everyone. Additionally, they offer personalized advice to help customers choose the right products based on their preferences and needs. The knowledgeable staff atSmoke Science are always ready to assist, whether you're looking for the perfect pipe or the latest in smoking accessories.
Another unique aspect of Smoke Science is its focus on quality and durability. The store takes pride in offering products that are not only stylish but also built to last. This commitment to quality ensures that customers can rely on their purchases for years to come. Furthermore,Smoke Science often participates in promotional events and seasonal sales, providing excellent value for money.
Customer feedback highlights the positive experiences many have had at Smoke Science. One customer praised the store's friendly staff and noted how impressed they were with the range of products available. They also appreciated how the store handled their inquiries with professionalism and care. Another visitor mentioned that they frequently visit Smoke Science, testament to its reliability and excellent service.
However, it is important to note thatSmoke Science has faced some challenges in the past. A few customers have shared negative experiences regarding defective products and poor customer service. For instance, one customer recounted an incident where a butane torch purchased from the store malfunctioned, leading to a dangerous situation. Despite their initial willingness to resolve the issue over the phone, when the customer visited the store, they were told there was nothing that could be done. This experience left them deeply disappointed and concerned about the quality of products sold.
Smoke Science has taken steps to address such issues. In response to negative reviews, the store has made efforts to improve its handling of customer complaints and product quality. They have emphasized the importance of customer satisfaction and are continuously working to ensure that all products meet high standards of safety and performance.
In conclusion,Smoke Science in Springfield, MO offers a comprehensive selection of smoking accessories and tobacco products. With a focus on quality and customer service, the store aims to provide an excellent shopping experience for all its visitors. While there have been some challenges in the past, Smoke Science is committed to improvement and continues to be a trusted destination for smokers in the area.