10507 S Redwood Rd, South Jordan, UT 84095, USA
For residents in and around South Jordan, Utah, Smith's, located at 1634 S Jordan Pkwy W, is a well-known grocery store offering a wide range of products and services. As a supermarket, Smith's typically stocks not only groceries but also items like household goods, personal care products, and sometimes a selection of home décor. When considering the category "Candles Near Me," it's plausible that Smith's would carry candles within their home goods or seasonal sections. Grocery stores often include candles as part of their general merchandise offerings, ranging from scented jar candles to utility candles.
Based on the provided customer reviews, the general grocery shopping experience at this Smith's location in South Jordan seems to be positive for some. One reviewer highlighted the "excellent" product variety and appreciated the "nice touch" of the floral section at the entrance. They also mentioned the benefits of the weekly deals and the loyalty program, which helped them save money on everyday purchases. Furthermore, they noted that the store is usually clean and well-organized, making it easy to navigate and find items.
However, this same reviewer pointed out some less positive experiences with the pharmacy, mentioning instances where it seemed understaffed, leading to slower service. Despite this, the convenience of the location and the good product selection were enough for them to continue relying on Smith's for their daily needs.
The second review detailed a significantly negative experience involving the self-checkout area and a specific employee. The customer, who reported spending a substantial amount monthly at this store, encountered repeated issues while trying to scan chicken trays at the self-checkout, with the system prompting them to "call for help." When they sought assistance from a staff member in the self-pay area, described as a "lady (seems hispanic)," they reported receiving a rude response ("I don't know and don't ask me very rudeway"). The employee then allegedly returned to her computer and appeared to use her phone, neglecting to assist the customer despite repeated calls for help and a blinking light on the self-checkout machine.
The situation escalated when the customer moved to an open checkout lane to pay. Another customer at the problematic self-checkout also experienced issues with the chicken being scanned but no assistance being offered. The same employee reportedly exclaimed "oh shit" while the first customer was trying to get her attention from the open lane. Subsequently, this employee allegedly started looking for the first customer outside the store, as if they had stolen something, even though the customer was inside trying to pay. The customer felt embarrassed by this ordeal in front of other shoppers. After finally paying, they initially decided against writing a review but were prompted to do so after a subsequent visit where the same employee, identified as Melinda, allegedly greeted other customers but ignored the reviewer and looked at them negatively. This led the customer to express their intention to shop elsewhere due to feeling poorly treated.
Considering these reviews, the environment of the Smith's in South Jordan appears to be generally clean and well-organized for grocery shopping, with an appealing floral section. However, there are potential issues with staffing and customer service in certain areas, particularly the pharmacy and possibly the self-checkout. The contrast between the positive comments about product variety and store organization and the negative experiences with staff interactions suggests an inconsistency in service quality.
The services offered by Smith's include grocery sales, a pharmacy, a floral department, and potentially self-checkout lanes. The first review praises the product variety and the helpfulness of the loyalty program for savings. However, the second review raises serious concerns about the helpfulness and professionalism of at least one employee in the self-checkout area, as well as the handling of a technical issue at the self-checkout. The pharmacy service was also mentioned as sometimes being slow due to understaffing.
Features of Smith's include a wide selection of groceries, a pharmacy, a floral section, weekly deals, and a loyalty program that allows customers to save money. For those looking for "Candles Near Me," Smith's likely carries a selection of candles as part of their home goods or general merchandise. These might be found in aisles with home décor, seasonal items, or even near the household cleaning supplies. The variety and quality of candles would likely be typical of a grocery store, catering to everyday use and perhaps some decorative purposes.
The first review mentions "weekly deals" and a "loyalty program" as ways to save money. Grocery stores like Smith's regularly offer promotional pricing on various items, which can be found in their weekly flyers, in-store signage, or through their loyalty program app or website. These promotions often change weekly and can include discounts on a wide range of products. To find specific promotional information on candles or other items, it would be best to check Smith's weekly ads or their loyalty program materials relevant to the South Jordan location.
In conclusion, Smith's in South Jordan offers a convenient location with a good variety of groceries and a pleasant shopping environment in terms of cleanliness and organization. The floral section is a noted positive aspect. They also provide a pharmacy service, though experiences there may vary in terms of speed. The weekly deals and loyalty program are beneficial for savings. For those looking for "Candles Near Me," Smith's is a likely place to find some options within their home goods selection. However, potential shoppers should be aware of the reported inconsistencies in customer service, particularly in areas like self-checkout, as indicated by one detailed negative review. To learn more about their current product offerings, including candles, and any ongoing promotions, you can visit the store at 1634 S Jordan Pkwy W, South Jordan, UT, or call them at (801) 254-4560. It might also be worth checking their weekly online or in-store flyers for specific deals.