Smith's

Smith's, located at 4965 E Sahara Ave in Las Vegas, Nevada, serves as a local grocery store catering to the needs of the surrounding community. This introduction aims to provide potential local users with an objective overview of the store, drawing upon available information, including customer reviews and a recent visit. While the platform category mentioned is "Candles Near Me," it's important to note that Smith's primarily functions as a comprehensive grocery store, offering a wide array of products beyond just candles. This introduction will focus on its general environment, services, features, and any available promotional information gleaned from the provided text.

Based on a visit conducted on April 11, 2025, at approximately 9:00 AM, the initial impression of Smith's was somewhat concerning. Upon approaching the store, it was observed that one of the two entrance doors was closed. From a safety standpoint, particularly in emergency situations requiring swift evacuation, this could pose a potential hazard. Occupational Safety and Health Administration (OSHA) regulations typically emphasize the importance of maintaining clear and accessible exits in public spaces. The closure of an entrance door could impede the flow of people during critical times.

Upon entering the premises, a significant issue noted was the presence of a strong and unpleasant odor described as reminiscent of a sewage leak. This pervasive stench permeated the air throughout the store, including the floral section intended to be visually appealing. The intensity of the smell was reported to be overwhelming and almost nauseating, significantly detracting from the overall shopping experience. Such an odor suggests potential issues with the store's maintenance, sanitation, or plumbing, raising concerns about the general hygiene and upkeep of the facility.

During the checkout process, an interaction with a cashier identified as Ed M was also noted. The encounter began with a friendly greeting from the visitor, which was reportedly not reciprocated by the cashier. Furthermore, it was observed that Ed did not offer to assist with bagging the purchased groceries, a service commonly expected at grocery store checkouts. Instead, the customer was left to bag their own items while the cashier stood by. This lack of initiative and assistance was perceived as a lapse in customer service, particularly considering that Kroger, the parent company of Smith's, is generally known for its customer service standards. The expectation is often that cashiers are trained to efficiently process transactions while also assisting with bagging to ensure a smoother and more convenient experience for the customer. The observed behavior suggested either a lack of training or a disengagement from typical cashier responsibilities.

In addition to the direct observations from the recent visit, several customer reviews provide further insights into the experiences of shoppers at this Smith's location. These reviews, spanning from January 2024 to November 2024, paint a concerning picture regarding various aspects of the store's operations and quality control.

One review from January 15th, 2024, at 11:50 PM, alleges "FALSE ADVERTISEMENT," stating that the store was closed and not accepting customers at 11:45 PM, despite a supposed closing time of 12:00 AM. The reviewer expressed frustration at potentially missing out on shopping and suggested the store should accurately reflect its operating hours. This indicates a potential inconsistency or miscommunication regarding the store's closing time, which could inconvenience customers.

A subsequent update on June 26th, 2024, at 11:00 PM, simply states "EWWWWWWWWWWW THATS ALL I HAVE TO SAAAAAYYY. 🤮🤮🤮," accompanied by vomit emojis. While lacking specific details, this highly negative comment strongly suggests a severely unpleasant experience within the store, possibly related to cleanliness or product quality.

Another update from October 11th, 2024, provides a more detailed, albeit still critical, perspective. The reviewer notes a slight improvement in the handling of meat but then expresses disgust ("🤢🤮") at something observed in the alcohol section. This raises significant concerns about potential hygiene issues or the condition of products in different areas of the store. The reviewer initially increased their rating from one to two stars due to the perceived improvement in the meat section and indicated that cleaning the alcohol section would warrant a three-star rating. This suggests that cleanliness and product quality are key areas needing attention.

The most recent review provided, dated November 9th, 2024, expresses further dissatisfaction. The reviewer states, "Bruh…… can yall get it together. I just bough the fried chicken and it’s RAW. Adding yet ANOTHER photo. GROSS!" This is a serious accusation, indicating a significant failure in food safety and preparation if the fried chicken was indeed raw. The reviewer mentions adding another photo, implying a history of negative experiences and shared visual evidence. This review raises serious concerns about the quality and safety of prepared foods at this location.

Considering these observations and customer reviews, a comprehensive picture of this Smith's location emerges. While it functions as a grocery store offering a range of products that might indirectly include items like basic household candles (though not explicitly mentioned as a specialty or focus aligning with "Candles Near Me"), the information suggests several areas of concern for potential local users:

Environment: The presence of a strong, sewage-like odor throughout the store indicates potential issues with cleanliness, sanitation, or maintenance. This can create a highly unpleasant shopping environment.

Customer Service: The observed interaction with the cashier, Ed M, suggests a lack of attentiveness and willingness to assist customers with standard tasks like bagging groceries. This deviates from typical customer service expectations in a grocery store setting.

Product Quality and Safety: Multiple customer reviews raise serious concerns about product quality and safety, including allegations of raw fried chicken and hygiene issues in the alcohol and potentially other sections. These are significant red flags for consumers.

Operational Issues: The reported instance of the store closing earlier than advertised suggests potential inconsistencies in operating hours, which could inconvenience shoppers.

Features: While the provided information doesn't detail specific features like a bakery, deli, or pharmacy, it's reasonable to assume that Smith's, as a standard grocery store, likely offers a variety of departments. However, the negative feedback regarding cleanliness and product quality overshadows any potential positive features.

Promotional Information: The provided text does not contain any information regarding current promotions, discounts, or special offers at this Smith's location.

Relevance to "Candles Near Me": While Smith's is unlikely to be a primary destination for specialty candles, it may stock basic household candles within its general merchandise or home goods sections. Local users specifically searching for a wide variety or specialized types of candles would likely need to explore dedicated candle stores or other retailers.

In conclusion, based on the available information, including a recent visit and customer reviews, potential local users considering shopping at the Smith's located at 4965 E Sahara Ave in Las Vegas should be aware of the reported issues concerning store environment, customer service, and product quality and safety. While it functions as a grocery store, its current state as described in these accounts may not provide an optimal shopping experience. Individuals prioritizing cleanliness, efficient service, and high-quality products may want to consider these factors before choosing to shop at this particular location. Further improvements in maintenance, hygiene, staff training, and quality control appear to be necessary to enhance the overall customer experience at this Smith's store.