201 W Neider Ave, Coeur d'Alene, ID 83815, USA
For the residents of Coeur d'Alene, Idaho, the Safeway located at 121 W Neider Ave serves as a local grocery store providing a wide array of products to meet household needs. Safeway is a well-established chain known for offering groceries, fresh produce, meat and seafood, dairy, bakery items, and various household essentials. This particular location aims to serve the community with a convenient shopping experience.
Customer reviews for this Coeur d'Alene Safeway present a somewhat mixed perspective, highlighting both positive and negative aspects of the store. On the positive side, one reviewer commended "the team at this store" as being "great" and noted that "the store is kept clean and organized." This suggests that the physical environment of the Safeway is well-maintained, providing a pleasant and efficient shopping space for customers. A clean and organized store can contribute significantly to a positive shopping experience, making it easier for customers to find the items they need.
However, the same reviewer also pointed out a potential issue with Safeway's "for u" deals program. This program requires customers to scan to clip deals, but the reviewer noted that these deals "rarely go through to check out." They further mentioned that a team member acknowledged this as a common occurrence, advising customers to "double check your receipts." This suggests a potential technical or procedural issue with the "for u" program that could lead to customers not receiving the discounts they expect, causing frustration and the need for careful receipt verification.
Another customer shared a more detailed and negative experience related to a specific purchase and interaction with staff. This customer went to Safeway specifically to buy buttermilk, noting a "manager special" on quarts of buttermilk. However, at the self-checkout, the buttermilk rang up at full price. When the customer brought this to the attention of a staff member, the initial response was a personal and somewhat unprofessional comment about the product itself. Subsequently, a manager was called who stated that "they do not do managers special on Dairy," despite the presence of a tag indicating otherwise, likely due to the product's impending expiration date.
The resolution offered was to mark the buttermilk as "buy one get one free," which ironically resulted in a higher price than the customer would have paid for two at the advertised manager's special price. This outcome led to the customer's frustration. The situation escalated when the customer returned to take a picture of the manager's tag as evidence, encountering the staff member who had initially commented on their purchase. This encounter led to the customer expressing their embarrassment at the way they had been treated. This detailed account raises concerns about inconsistent application of promotions, potentially inaccurate signage, and unprofessional customer service interactions at this location.
Despite these negative experiences, it's important to consider that individual experiences can vary. The positive comment about the team being great and the store being clean suggests that there are also positive aspects to shopping at this Safeway. However, the issues raised regarding the "for u" deals and the handling of the buttermilk promotion are significant points for local users to be aware of.
In terms of the environment, based on the positive review, the Safeway in Coeur d'Alene is likely to be a standard supermarket layout with well-organized aisles for groceries, produce, meats, dairy, and other typical supermarket sections. The cleanliness mentioned is a positive attribute that contributes to a more pleasant shopping atmosphere.
Services offered at this Safeway would typically include self-checkout lanes and staffed checkout registers. The issues highlighted in the reviews suggest potential inconsistencies in the efficiency and accuracy of these services, particularly concerning the application of discounts and the handling of customer inquiries or discrepancies. Standard services like customer service for returns or inquiries should also be available.
As for features, the "for u" deals program is a key feature intended to offer savings to customers who engage with it through the Safeway app or a linked phone number. However, the reported issues with these deals not applying correctly at checkout diminish the value of this feature for some users. Manager specials are another common feature in grocery stores, intended to offer discounts on specific items, often with limited availability or nearing their expiration date. The negative experience with the buttermilk highlights potential inconsistencies or misunderstandings regarding these specials at this location.
Considering the platform category "Candles Near Me," Safeway stores typically carry a selection of candles within their home goods or general merchandise sections. These might range from basic household candles to scented candles and seasonal options. For local users in Coeur d'Alene looking for "Candles Near Me," this Safeway on W Neider Ave is a potential place to find some. The variety and quality might align with typical supermarket offerings, focusing on convenience and general household needs rather than specialty or artisanal candles. However, given the issues reported with promotion application, customers should be sure to check for any advertised deals on candles and verify the price at checkout.
Promotional information for this specific Safeway location can often be found in weekly store flyers, which are typically available in-store and online. These flyers highlight weekly specials, discounts on various product categories, and any specific limited-time offers. Local customers are advised to consult these flyers to stay informed about potential savings on groceries and other items, including any candles that might be available. Additionally, the "for u" deals program, despite its reported issues, is intended to provide personalized discounts to users who actively clip them through the Safeway app or website.
In conclusion, the Safeway in Coeur d'Alene offers a local grocery shopping option with a generally clean and organized environment and a team that some customers find great. However, potential drawbacks include issues with the consistent application of "for u" deals at checkout and instances of unprofessional or unhelpful handling of promotional discrepancies. Local users should be aware of these potential issues and are advised to double-check their receipts and be prepared to address any discrepancies with staff or management. For those looking for "Candles Near Me," Safeway is a likely place to find some basic options, but it's recommended to check for any advertised deals and verify prices at checkout.