55-510 Kamehameha Hwy, Laie, HI 96762, USA
Welcome to Pioneer Ace Hardware- Laie, located at 55-510 Kamehameha Hwy in the beautiful Laie, Hawaii. For local residents seeking a reliable hardware store with a personal touch, and perhaps even those looking for items that might fall under the 'Candles Near Me' category, Pioneer Ace Hardware offers a community-focused shopping experience. While hardware stores primarily focus on tools, building materials, and home repair items, they often carry a selection of household goods, which could include candles. Let's explore what customers have to say about this particular Ace Hardware store.
One customer expressed a deep fondness for this location, referring to it as "Ace in Laie (store# 0899)." Their review begins with a heartfelt sentiment: "I genuinely love going to Ace in Laie." This immediately sets a positive tone, suggesting a pleasant and perhaps even enjoyable shopping environment. The reviewer goes on to say, "I feel like family there," indicating a strong sense of community and personal connection with the store and its staff. For those who value a friendly and welcoming atmosphere when shopping for hardware and home improvement needs, this is a significant endorsement.
The same customer, identifying as a frequent visitor, elaborates on this familial feeling: "...everyone makes me feel like family. Regardless of my familiarity I am always approached and asked how I can be helped and I really appreciate that." This highlights a key feature of Pioneer Ace Hardware- Laie: proactive and helpful customer service. The fact that staff consistently approach customers to offer assistance, regardless of whether they are known to them, underscores a commitment to being a truly "Helpful Place," which is Ace Hardware's well-known motto. This level of attentiveness can be particularly valuable when you're tackling a project and need guidance or help finding the right tools and materials.
Another customer shared a specific positive experience involving a service provided by the store. They "needed window screens rescreened and replaced," and an employee named Kirk was instrumental in assisting them. The review details how Kirk provided a quote and even held onto the windows while the customer consulted their landlord for approval. This shows a willingness to go the extra mile for customer convenience. Once the go-ahead was given, the screens were completed "the next day that he was at work!" This efficient turnaround is a testament to the store's service capabilities and the dedication of its staff.
What's even more impressive is that Kirk "had to do some more work on them than originally quoted for but honored the original quote." This demonstrates integrity and a commitment to customer satisfaction, ensuring that the customer received the agreed-upon price despite additional effort required. The reviewer concluded by stating, "I will be going back for all screen repairs and replacements. Thanks Kirk!" This strong recommendation speaks volumes about the quality of service provided at Pioneer Ace Hardware- Laie, particularly for repair and replacement services like window screens.
Considering the platform category 'Candles Near Me', while Pioneer Ace Hardware- Laie is primarily a hardware store, Ace Hardware stores often carry a variety of household and seasonal items. Depending on their current stock and the time of year, they might have a selection of candles, such as utility candles, emergency candles, or even some decorative or scented ones. If you are in Laie and looking for hardware supplies and also need candles, it could be worth checking what Pioneer Ace Hardware has available. Their helpful staff would likely be able to direct you if they do carry them.
In terms of the environment, the reviews suggest a friendly and welcoming atmosphere, where customers feel like family. While not explicitly describing the physical layout, the emphasis on helpfulness and personal connection implies a community-oriented store where staff are readily available and willing to assist. Ace Hardware stores are generally well-organized to help customers find the items they need efficiently.
Regarding services, the review about window screen rescreening and replacement highlights that Pioneer Ace Hardware- Laie offers more than just retail sales. They provide repair services, and the positive experience with Kirk indicates a high standard of service quality. It's likely they offer other common hardware store services such as key cutting, paint mixing, and possibly tool rentals, though these are not explicitly mentioned in the provided reviews.
Promotional information is not detailed in these reviews. However, Ace Hardware as a franchise often has national and local promotions, which can include discounts on various categories of merchandise. Local customers are encouraged to check the store's flyers, website, or in-store signage for any current sales or special offers. If they do carry candles, these promotions might occasionally include such items.
In summary, Pioneer Ace Hardware- Laie at 55-510 Kamehameha Hwy is more than just a hardware store; it's a place where customers feel like family and receive exceptional, helpful service. The positive experiences shared by customers, particularly regarding the window screen repair service, underscore the store's commitment to customer satisfaction. While their primary focus is hardware and home improvement, they may also carry household items like candles. For residents of Laie and visitors alike, Pioneer Ace Hardware- Laie offers a welcoming environment and reliable service for all your hardware needs, and perhaps even for your 'Candles Near Me' search. We encourage you to visit and experience their helpfulness firsthand.
For any inquiries or specific needs, you can contact them at (808) 622-7003 or +1 808-622-7003. Their address is 55-510 Kamehameha Hwy, Laie, HI 96762, USA.