11149 W 95th St Suite 157, Overland Park, KS 66214, USA
Welcome to the introduction of Macy's located at 11201 W 95th St, Overland Park, KS 66214, USA. For any inquiries, you can contact them at (913) 888-4910 or their mobile number, +1 913-888-4910. Macy's is a well-established department store known for offering a broad selection of merchandise, catering to various needs of its customers.
Based on the available customer reviews, the environment and overall shopping experience at this Overland Park Macy's appear to have both positive and potentially negative aspects. One customer shared a very positive experience, highlighting "outstanding customer service" received while shopping for bedding and sheets. They specifically mentioned being assisted by a representative who helped them find the necessary items, leading to a plan to return due to the respectful treatment received. This suggests that a focus on customer care is present within the store, and positive interactions can significantly enhance the shopping experience.
However, another customer reported a negative experience, mentioning being followed around the store by a specific employee, which made them uncomfortable and disinclined to return. They were interested in browsing for a particular product but felt unable to do so freely due to this attention. This feedback indicates that consistency in customer service approach might be an area for attention. It's important to consider that individual experiences can vary, and this single negative review might not represent the typical interaction for all customers.
Macy's as a department store is characterized by its wide array of products. Typically, you can find clothing for men, women, and children, along with accessories, shoes, jewelry, beauty products, and home goods. The positive review specifically mentions the availability of bedding and sheets, indicating that the home department is well-stocked, at least in these areas. While the reviews provided do not detail the full extent of their offerings, Macy's generally aims to be a one-stop shop for many household and personal needs.
In terms of services, the positive review explicitly praises the helpfulness of a customer service representative. This suggests that staff are available to assist shoppers in finding what they need, which can be a significant advantage when looking for specific items or requiring product information. The negative review, conversely, points to a situation where the service approach was perceived as intrusive. Ideally, a department store like Macy's would strive for a balance, offering assistance when needed while allowing customers the space to browse independently.
Regarding features, Macy's often includes various departments within the store, making it convenient to shop for different categories of goods in one location. While the reviews don't elaborate on specific features of this Overland Park store beyond the customer service interactions and the availability of bedding, Macy's stores often have fitting rooms, cosmetic counters with consultants, and sometimes in-store cafes or rest areas to enhance the shopping experience. The mention of looking for a "ninja product" by the dissatisfied customer implies that the store carries a range of brands and product types beyond just apparel and home textiles.
Now, let's connect this to the category "Candles Near Me." Department stores like Macy's frequently have a home goods section that includes items such as home decor, kitchenware, and often, candles. If you are in the Overland Park area and searching for "Candles Near Me," Macy's is a strong possibility to find a selection. Their inventory of candles can vary, including scented candles, decorative candles, and candle accessories. These might be located within the home goods department, perhaps alongside other home fragrance items or in a dedicated gift section, especially around holidays. To ascertain the current availability and variety of candles, a visit to the store or a call to the provided phone number might be the most direct way to get this information.
The provided reviews do not contain any specific promotional information for this Macy's location. However, Macy's as a national retailer regularly offers various promotions, sales events (such as seasonal sales, holiday discounts), and special offers for their loyalty program members. To find out about current promotions at the Overland Park store, it would be advisable to check the official Macy's website, sign up for their emails, or inquire in-store. These promotions can often include discounts on home goods, apparel, and other merchandise, potentially including candles if they are part of their inventory.
In summary, the Macy's in Overland Park offers a range of products, including bedding and potentially items related to "Candles Near Me" within their home goods section. Customer service experiences appear to vary, with one instance of outstanding helpfulness and another of perceived over-attentiveness. As a large department store, it likely provides a convenient shopping destination for various needs. For local users looking for a department store with a broad selection and the potential to find candles, Macy's at 11201 W 95th St in Overland Park is worth considering. To get the most up-to-date information on their candle selection and any ongoing promotions, a direct inquiry to the store is recommended.