Dillard's

Located at 11601 W 95th St in Overland Park, Kansas, Dillard's is a prominent department store serving the local community. Easily reachable at phone number (913) 492-0666 or mobile phone +1 913-492-0666, Dillard's offers a diverse selection of merchandise catering to various needs and preferences of shoppers in and around Overland Park.

Stepping into Dillard's, customers can expect a traditional department store environment characterized by distinct sections dedicated to different product categories. These typically include apparel for men, women, and children, a wide array of cosmetics and fragrances, home furnishings and decor, shoes, jewelry, and accessories. The layout is designed to provide a comprehensive shopping experience, allowing customers to browse through different departments with ease. While specific details about the store's ambiance and recent renovations are not available in the provided information, department stores like Dillard's generally aim to create a comfortable and organized shopping atmosphere.

In terms of services, Dillard's typically offers a range of conveniences expected from a full-service department store. These often include personal shopping assistance, gift wrapping services, and fitting rooms for apparel. Based on the provided customer reviews, the quality of customer service appears to be a point of variability. One positive review highlights the exceptional assistance received in the fragrance department from a knowledgeable expert named Brandon, who was described as personable, informative, patient, and helpful in finding a suitable product at an affordable price. This positive feedback suggests that Dillard's employs staff members who can provide excellent, personalized service and product knowledge in specific areas.

However, another customer review presents a contrasting experience, detailing significant dissatisfaction with the staff's handling of a simple request regarding the store's hold policy for a graduation dress. The reviewer reported receiving conflicting information from multiple employees, a dismissive attitude, and an overall experience that felt "ancient, outdated, and completely centered around what was easiest for them, not what was best for the customer." Despite the initial negative experience, a subsequent note indicates that the dress was eventually placed on hold, albeit with a strict time limit. This suggests that while there might be inconsistencies in service or policy communication, resolutions can sometimes be reached.

Dillard's features a broad selection of products across various categories. For local users in Overland Park, this means having access to a wide range of fashion apparel, from everyday wear to special occasion outfits. The beauty and fragrance department likely offers a variety of brands and products, as indicated by the positive experience in that area. Home goods sections typically feature items such as bedding, bath accessories, kitchenware, and home decor, providing options for those looking to furnish or enhance their living spaces.

Considering the category "Candles Near Me," while Dillard's is a department store with a diverse product range, it is highly probable that they offer a selection of candles within their home goods or gift sections. Department stores often carry candles in various scents, sizes, and styles, catering to customers looking for home fragrance solutions or gift items. To ascertain the specific types and brands of candles available at the Overland Park Dillard's, local users are encouraged to visit the store or contact them directly using the provided phone numbers.

Based on the information available, Dillard's in Overland Park offers the convenience of a physical retail location where local customers can browse and purchase a wide array of goods. The store aims to provide a comprehensive shopping experience, housing different departments under one roof. While experiences may vary, as highlighted in the customer reviews, there are instances of exceptional customer service in specialized areas. For those specifically looking for "Candles Near Me," Dillard's is a potential local retailer to explore, alongside other stores that specialize in home fragrances or gifts.

Promotional information is not explicitly provided in the given text. However, department stores like Dillard's typically engage in various promotional activities to attract customers. These can include seasonal sales events, holiday discounts, special offers on specific brands or product categories, and loyalty programs. Local users are advised to check Dillard's official website, sign up for their newsletters, or follow their social media channels (if available for the Overland Park location) to stay informed about current promotions and events.

In conclusion, Dillard's at 11601 W 95th St, Overland Park, KS, 66214, is a department store offering a wide range of products including fashion, beauty, and home goods. While customer service experiences can vary, the store provides a physical shopping environment for local users. For those interested in "Candles Near Me," Dillard's is a likely local vendor to investigate. To get the most up-to-date information on product availability, including candles, and any ongoing promotions, contacting the store directly at (913) 492-0666 or +1 913-492-0666 is recommended.