1042 S Kirkwood Rd, Kirkwood, MO 63122, USA
Welcome to Lowe's Home Improvement, located at 1212 S Kirkwood Rd, Kirkwood, MO 63122, USA. You can reach us at (314) 835-1779 or our mobile number +1 314-835-1779. Serving the Kirkwood community and surrounding areas, Lowe's is your destination for a wide variety of home improvement products, tools, appliances, and building supplies to help you with projects big and small.
Based on recent customer experiences, the service at our Lowe's location in Kirkwood has received both positive and constructive feedback. One customer's experience involved purchasing a Weber grill with the expectation of free assembly and delivery. While the delivery itself was satisfactory, the assembly was incomplete, with key components like the back panel and gas line not properly installed, and missing screws. This necessitated a call to Weber for replacement parts and the customer having to partially disassemble the grill themselves. Initially rating the experience poorly, the customer later updated their review to four stars, expressing appreciation for Lowe's follow-up and willingness to rectify the situation. This suggests a commitment to customer satisfaction and a responsiveness to addressing issues, which hopefully leads to improvements in pre-delivery assembly quality control.
On a more positive note, another customer shared a highly favorable experience while shopping for fixtures. They specifically praised an employee named Elizabeth, describing her as "nothing short of amazing." Elizabeth's exceptional customer service included diligently searching the overstock to find the desired items. This reviewer concluded that "Lowe's is lucky to have someone like her," highlighting the positive impact of knowledgeable and dedicated staff on the shopping experience.
As a Lowe's Home Improvement store, the environment is that of a large retail space organized into various departments catering to different aspects of home improvement. You can expect to find sections for hardware, lumber, paint, plumbing, electrical, tools, appliances, outdoor living, flooring, lighting, and more. The aisles are typically wide to accommodate carts and larger items, and signage is usually clear to help you navigate the store. The overall atmosphere is geared towards providing solutions and products for your home-related needs.
The services offered at Lowe's extend beyond just selling products. You can often find assistance with project planning, installation services for certain products (like appliances or flooring), tool rentals, key cutting, and paint mixing. The experience with the grill assembly indicates that assembly services may be offered for some items, although quality control in this area is something we are continually working to improve. The positive interaction with Elizabeth highlights the customer service provided by our knowledgeable staff who can assist you in finding the right products for your projects.
A key feature of Lowe's Home Improvement is the extensive selection of products available for virtually any home improvement task. Whether you are a DIY enthusiast or a professional contractor, you can find a wide range of materials, tools, and supplies. We also carry major appliances and offer solutions for home décor and organization. Our aim is to be a comprehensive resource for all your home-related needs.
For our local users in Kirkwood who are searching for "Candles Near Me," Lowe's Home Improvement typically carries a selection of candles within our home décor or seasonal sections. You might find various types of candles, including scented candles for ambiance, pillar candles for decoration, and potentially even outdoor citronella candles. The selection can vary depending on the season and current inventory, but our home décor area is a good place to check for these items. While we primarily focus on home improvement, we also offer products to enhance the comfort and aesthetic of your home, which can include candles.
Regarding promotional information, Lowe's Home Improvement regularly offers a variety of discounts, sales, and special promotions. These can be found in our weekly ads, which are available in-store and online. You might also find promotions on specific categories of products, seasonal sales (such as for holidays or outdoor living), and discounts for Lowe's credit card holders. Keep an eye out for these opportunities to save on your home improvement and décor purchases, including any candles that may be on offer. Checking our website or picking up a weekly flyer in-store will provide the most current information on promotions at our Kirkwood location.
In summary, Lowe's Home Improvement in Kirkwood is your local destination for a wide array of home improvement products and services. While one customer experience highlighted an issue with assembly services that we are addressing, another praised the exceptional customer service provided by our team members. We offer a large store environment with diverse departments to meet your project needs, and you can often find home décor items like candles. We encourage you to visit us at 1212 S Kirkwood Rd to explore our offerings and experience our commitment to helping you improve your home. Please don't hesitate to ask our staff for assistance in finding the products you need.