209 Watson Plaza, St. Louis, MO 63126, USA
Kohl's, located at 9701 Watson Rd in St. Louis, MO 63126, is a well-established department store offering a diverse selection of merchandise to cater to a wide range of needs and preferences within the local community. With a readily accessible physical address and contact numbers – (314) 822-2933 and +1 314-822-2933 – Kohl's provides a convenient shopping destination for residents of St. Louis and the surrounding areas.
Based on feedback from local users, Kohl's in Crestwood appears to be particularly noteworthy for its emphasis on customer service. One reviewer specifically highlighted the exceptional kindness and helpfulness of the staff encountered at both the Amazon return desk and the self-checkout area. This positive feedback suggests a customer-centric environment where associates are genuinely happy to assist shoppers, contributing to a pleasant and efficient shopping experience. Such dedication to service can significantly enhance a customer's overall perception of the store and foster loyalty within the local community.
The product range at Kohl's is described as "good" and encompassing a "decent range of items." This implies that shoppers can expect to find a variety of products across different categories, potentially including apparel for men, women, and children, home goods, bedding, furniture, kitchenware, electronics, beauty products, and more. This broad selection positions Kohl's as a convenient one-stop shop for various household and personal needs, saving local users time and effort by offering multiple product categories under one roof.
For local users specifically interested in the category "Candles Near Me," while the provided information doesn't explicitly detail the candle selection at this particular Kohl's location, department stores like Kohl's typically feature a home goods section where candles are commonly found. These may include a variety of types, such as scented jar candles, pillar candles, votive candles, tea lights, and potentially even electric or flameless candle options. The scents, sizes, and brands available can vary, offering choices to suit different preferences for home fragrance and ambiance. Local shoppers looking for "Candles Near Me" would likely find a selection to browse within the home goods area of this Kohl's store.
In terms of the shopping environment, the reviews offer a mixed perspective. While the store is generally considered "decent," one reviewer pointed out a potential drawback regarding the clearance racks, describing them as "a mess" and difficult to navigate. Furthermore, this reviewer noted that the prices on clearance items were "surprisingly pricey for outdated or low-quality clothes," suggesting that local shoppers might need to exercise caution and inspect clearance items carefully to ensure they are genuinely getting a good deal. This feedback indicates that while there are opportunities for savings, the organization and value proposition of the clearance section might not always meet expectations.
However, the positive experience shared by another reviewer regarding finding "several things I needed for wonderful prices" suggests that Kohl's does offer competitive pricing on its regular merchandise. This aligns with the general perception of Kohl's as a retailer that frequently provides discounts, promotions, and loyalty rewards to its customers, making it an attractive option for budget-conscious local shoppers.
A significant feature highlighted in the reviews is the presence of an Amazon return desk within the Crestwood Kohl's location. This service offers considerable convenience for local Amazon customers, allowing them to return eligible Amazon purchases in person at Kohl's without needing to package and ship them independently. This partnership between Kohl's and Amazon provides added value to local shoppers, streamlining the return process and potentially driving foot traffic to the store.
The positive review also mentioned receiving a 20% discount on the entire purchase as a result of making a return. This indicates that Kohl's may offer promotional incentives or coupons associated with using their Amazon return service, further enhancing the value proposition for customers who utilize this convenience. Such promotions can encourage local users to not only handle their returns efficiently but also to explore the other merchandise available in the store, potentially leading to additional purchases.
In summary, Kohl's at 9701 Watson Rd in St. Louis offers local users a department store experience characterized by a broad selection of goods, including potential options for those searching for "Candles Near Me" within their home goods section. The store appears to prioritize customer service, as evidenced by the positive feedback regarding the helpfulness of the staff. While one reviewer noted potential issues with the organization and pricing of the clearance section, others highlighted the availability of "wonderful prices" on regular merchandise and the added convenience of an Amazon return service, sometimes accompanied by promotional discounts. Overall, Kohl's presents itself as a potentially worthwhile shopping destination for local residents seeking variety, value, and helpful service.
For local users considering a visit, it would be advisable to explore the different departments based on their specific needs, including the home goods section for candles. While the clearance racks might require careful browsing, the positive experiences with customer service and the potential for finding good deals on regular items, coupled with the convenience of Amazon returns, make Kohl's a relevant option for the local St. Louis shopping landscape. Keep an eye out for in-store signage or inquire with staff about any current promotions or discounts that could further enhance your shopping experience.