Kroger

Welcome to Kroger, located at 9501 Westport Rd, Louisville, KY 40241, USA. You can reach them at (502) 425-0065 or +1 502-425-0065 for any inquiries. Based on recent customer feedback, Kroger in Louisville offers a mix of convenient services and areas for potential improvement.

One customer expressed strong satisfaction with Kroger's pick-up system, highlighting its convenience for post-work shopping when avoiding in-store browsing to prevent overspending is desired. A notable advantage of their pick-up service, according to this reviewer, is its accommodation of physical coupons in addition to digital ones, a feature not always supported by other pick-up services. This suggests that Kroger's online ordering and pick-up system is user-friendly and considers various forms of savings for customers.

Another customer provided a more detailed and balanced perspective on their in-person shopping experiences. They explicitly stated that they have not used Kroger's pick-up or delivery services, preferring to select their own items. A significant point of concern raised was the frequent lack of advertised sale items in stock. This customer noted that the sales flyer often seems to predict what will be out of stock, regardless of the time or day of the week. As an example, on Wednesday, April 23, 2025, shortly after new sales began, they found Perdue chicken thighs and buy-one-get-one-free pork chops to be unavailable, with less than half of their 4-5 intended purchases being in stock. This suggests potential issues with inventory management and the reliability of finding advertised sale items.

Furthermore, this reviewer consistently advises customers to "ALWAYS check your receipt," suggesting a recurring issue with pricing accuracy. They believe discrepancies such as wrong prices, unapplied coupons, and incorrect sale prices are common. An example provided from the same shopping trip involved a duck item with a prominent "$0.99 with card" sale sign that rang up at full price. This highlights a need for greater accuracy in pricing and the application of discounts at the checkout.

On the positive side, the same customer lauded the Kroger staff, describing them as "great people" encountered throughout the store and at the counters. A particularly strong point of praise was the ease with which mistakes are rectified. The reviewer gave a "5 PLUS stars" rating to the process of fixing errors, noting that refunds or corrections are handled quickly and without hassle, without requiring customers to go through unnecessary complications.

Considering the platform category "Candles Near Me," grocery stores like Kroger often carry a selection of home goods, which can include candles. These might range from scented candles in the home aisle to utility candles in another section. Given Kroger's size and variety of offerings, it is quite likely that they stock candles. These would typically be found alongside other household items such as air fresheners, cleaning supplies, or seasonal merchandise. To determine the specific types of candles available at the Kroger on Westport Rd in Louisville, and if there are any current sales or promotions on them, it would be best to visit the store or contact them directly.

Based on the provided reviews, one customer appreciated the convenience and coupon handling of the pick-up system, while another highlighted in-store staff's positive attitude and efficient error correction, but also pointed out issues with stock availability of sale items and pricing inaccuracies at the register. These mixed reviews suggest that while Kroger offers convenient services and has helpful staff, customers should be mindful of potential inventory limitations on sale items and the importance of verifying their receipts.

Specific promotional information regarding the entire store or particular items like candles is not detailed in these reviews. Grocery stores typically have weekly ads and seasonal promotions. To find out about current deals at the Kroger on Westport Rd, including any on candles if they are sold there, you would likely need to check their local flyers, website, or inquire in-store.

In summary, Kroger at 9501 Westport Rd in Louisville offers a convenient grocery pick-up system that accommodates both digital and physical coupons. While in-store shopping benefits from friendly and helpful staff who efficiently resolve errors, there are potential drawbacks such as frequent out-of-stock sale items and the need to carefully check receipts for pricing errors. It is probable that Kroger carries candles among its household goods, but the specific selection and any promotions on them would need to be confirmed by contacting the store or visiting in person. For local users, Kroger presents a mixed bag of convenience and customer service strengths alongside areas needing attention like inventory and pricing accuracy.

To inquire about their current product offerings, including candles, and any ongoing promotions, please contact Kroger at (502) 425-0065 or +1 502-425-0065. You can also visit their location at 9501 Westport Rd, Louisville, KY 40241, USA, to explore their store and see what they have available.