985 N Bridge St, Chillicothe, OH 45601, USA
Located at 887 N Bridge St, Chillicothe, OH 45601, USA, Kroger serves as a local grocery store catering to the needs of the community. You can reach them at (740) 773-2901 or their mobile number +1 740-773-2901.
Based on customer feedback, Kroger in Chillicothe presents a mixed experience. On the positive side, some customers highlight the store's excellent produce selection, making it their preferred choice for fresh fruits and vegetables, often mentioned alongside Sam's Club. This suggests that for those prioritizing high-quality produce, Kroger might be a valuable option in the area.
However, when it comes to everyday staples like dairy products, cheeses, and canned goods, customer reviews indicate that Walmart generally offers more competitive regular pricing. Despite this, Kroger may occasionally provide better value through sales and coupons, suggesting that price-conscious shoppers might benefit from keeping an eye on Kroger's promotions and utilizing available discounts.
The shopping experience at this particular Kroger location appears to be an area needing improvement, according to several reviewers. A recurring issue is the condition of the parking lot, with the back area reportedly prone to flooding. Furthermore, customers express significant dissatisfaction with the shopping carts, describing them as the worst among local grocery stores.
Another area of concern is the deli counter, which is frequently mentioned as being understaffed. This can lead to considerable wait times, especially during peak hours like Saturday mornings, where customers might have to wait upwards of 15 minutes to be served. The grab-and-go selection also appears to be unreliable, often being depleted, forcing customers to wait for service as online or in-store ordering options are not available.
The checkout process seems to be a major source of frustration for many shoppers. Customers frequently report a lack of open checkout lanes, leading to significant delays. This is particularly challenging for families with large grocery carts who prefer not to use the self-scanning lanes. The self-checkout setup is also criticized for not adequately accommodating individuals uncomfortable with electronic interfaces or those using electric carts. Furthermore, there are complaints about baggers often ignoring customers who bring their own bags and, at times, mishandling groceries by placing heavy items on top of fragile ones.
One particularly negative review details multiple unsatisfactory experiences culminating in a decision to cease shopping at this Kroger location altogether. The complaints include rude behavior from a staff member at the self-checkout, disrespect towards an elderly customer, a lack of available carts at the entrance, and an unstaffed customer service desk with no clear signage indicating its hours. The reviewer also noted several employees standing idle while the store faced these issues, along with a dirty bathroom. The reviewer concluded by expressing extreme dissatisfaction with the management, or lack thereof, and recounted being double-charged for a previous transaction.
Considering the category "Candles Near Me," while the provided information does not specifically mention a candle section within this Kroger store, it is common for grocery stores to carry a selection of candles. These might range from basic household candles to scented varieties. If you are looking for candles, it would be advisable to visit the store directly or call them to inquire about their current stock and selection. Given the mixed reviews regarding customer service and store conditions, it's worth noting that your experience in finding and purchasing candles might be subject to the same inconsistencies mentioned by other shoppers.
In summary, Kroger at 887 N Bridge St in Chillicothe, OH, offers a selection of groceries, with some customers praising its produce. However, there are significant concerns regarding the overall shopping experience, including parking lot conditions, shopping carts, understaffing at the deli counter, unreliable grab-and-go options, slow checkout processes, and inconsistent customer service. While they may carry candles as part of their general merchandise, specific details about their candle selection and the shopping experience for these items would require direct inquiry or a visit to the store. Local users seeking a reliable and efficient grocery shopping experience, or those specifically looking for candles, may want to weigh these reported issues against the potential benefits of Kroger's produce and occasional sales before making a decision.