9502 Chamberlayne Rd Suite 32, Mechanicsville, VA 23116, USA
Kroger Marketplace, situated at 9351 Atlee Rd in Mechanicsville, VA 23116, is a large format grocery store that typically offers a wide range of products and services, including groceries, a pharmacy, and often other departments. They can be contacted at (804) 569-8240 or their mobile number +1 804-569-8240. Based on the limited customer reviews available, experiences at this location appear to be mixed, with both positive and negative aspects highlighted.
One review details a significantly negative experience with a female member of the pharmacy staff. The customer, who struggles with speaking due to cancer, reported unprofessional conduct where the staff member allegedly argued with them and insisted on an additional phone call regarding their medication status. The reviewer also mentioned the common challenges of obtaining medication due to "insurance" and "availability" issues being exacerbated. This interaction resulted in the customer experiencing a painful voice for an extended period. The reviewer strongly criticized the staff member's lack of empathy and understanding, suggesting that pharmacy staff should be more attuned to the needs of patients, especially those with health conditions. This review raises concerns about the customer service within the pharmacy department at this Kroger Marketplace.
Another review provides a broader perspective on the store, noting that "store prices are too high" and that the "stock can be poor because of the demand." This suggests that while the store may have a wide selection, the pricing might not be competitive for all customers, and popular items might frequently be out of stock. The reviewer also pointed out issues with Kroger's digital coupons, describing them as "problematic and hard for seniors." Additionally, they found the store's signage to be "purposely confusing." Despite these criticisms, this reviewer acknowledged that the store staff "work really hard because of demand." They also mentioned finding "good mark downs" but expressed dislike for the "gimmicks that Kroger now uses to harm their shopper’s experience," such as requiring customers to spend more time in the store due to coupons and confusing signage, which they felt was unfair to seniors without computer access. The reviewer also advised checking receipts due to potential pricing issues and recounted an instance where they received price assistance from a staff member named Mrs. April for a reduced item.
Considering the platform category "Candles Near Me," grocery stores like Kroger Marketplace often have a home goods or general merchandise section where they might sell candles. These could range from basic household candles to more decorative or scented varieties. Given the large format of a "Marketplace" store, it is more likely to have a broader selection of non-grocery items compared to a smaller supermarket. Therefore, it is plausible that this Kroger Marketplace location in Mechanicsville, VA, does carry candles.
To ascertain the availability and selection of candles at this specific Kroger Marketplace, local users would need to visit the store or contact them directly. Grocery stores typically stock candles in aisles with home goods, cleaning supplies, or sometimes seasonally. Without specific information from the reviews, we can only infer the possibility based on the general nature of a large grocery marketplace.
Based on the limited reviews, the environment of the Kroger Marketplace can be perceived as busy, given the mention of high demand and hardworking staff. The layout might be confusing due to the signage issues reported. The pharmacy environment, based on one review, could be perceived as less empathetic than desired. However, the store also offers markdowns, suggesting opportunities for savings.
The services at Kroger Marketplace would include grocery sales, pharmacy services, and potentially other departments depending on the "Marketplace" format, such as general merchandise, home goods, and possibly a deli, bakery, and floral section. The pharmacy service, as indicated by the negative review, has areas for improvement in customer care. The store also utilizes digital coupons, which, while offering potential savings, have been noted as difficult for some customers, particularly seniors, to use.
Features of Kroger Marketplace likely include a wide selection of groceries, a pharmacy, and possibly other departments. The availability of markdowns is a potential benefit for price-conscious shoppers. However, drawbacks mentioned include potentially high regular prices, occasional stock issues due to demand, problematic digital coupons, and confusing signage.
Promotional information is not explicitly provided in the reviews, although the mention of markdowns suggests that the store does offer reduced prices on certain items. Kroger as a chain frequently has weekly ads and promotions, which local users can likely access online or in-store to find current deals.
For local users in Mechanicsville, VA, Kroger Marketplace at 9351 Atlee Rd offers a convenient location for grocery shopping and pharmacy needs. If you are also looking for "Candles Near Me," this store is a potential option to check, as large grocery marketplaces often carry home goods, including candles. However, be aware of the mixed feedback regarding pricing, stock levels, and the pharmacy's customer service. Seniors might find the digital coupon system and signage challenging.
To get a comprehensive understanding of the store's current offerings, including the availability and pricing of candles, and to form your own opinion on the overall shopping experience, a visit to the Kroger Marketplace at this location is recommended. Checking their weekly ads online might also provide insights into any current promotions or the types of non-grocery items they typically stock.