Intense Oud

Intense Oud is a gift shop located at 5875 N Lincoln Ave #123, Chicago, IL 60659, USA. You can contact them by phone at (800) 786-1201 or their mobile number +1 800-786-1201. Based on customer reviews, Intense Oud is highly regarded for its exceptional customer service, quality products, and personal touch.

Customers consistently praise the outstanding customer service at Intense Oud. One reviewer mentioned that even when the store is crowded, the staff makes you feel like the only customer. They also highlighted the plentiful options available and the convenience of order shipping. This customer expressed their love for the store, noting the absence of pressure to buy and the availability of discounts.

Another customer shared a positive experience regarding an online order that faced an initial shipping delay. They specifically commended Sofia from customer service, who personally ensured the issue was resolved promptly. The order was processed the same day, and the customer received their perfume quickly. This demonstrates a commitment to addressing and rectifying any issues to ensure customer satisfaction.

The quality of the perfumes sold at Intense Oud is described as excellent, with fragrances that are "absolutely top-notch." One reviewer also appreciated the handwritten note included with their order, considering it a rare and valuable personal touch in today's predominantly online shopping environment. This attention to detail suggests a business that values its customers and strives to create a memorable experience.

Based on the reviews, the environment of Intense Oud, whether in-store or through their online service, is characterized by exceptional customer care and a focus on quality. The in-store experience seems welcoming and attentive, while the online experience is enhanced by personal touches like handwritten notes and proactive customer service to resolve any issues. The emphasis is on making each customer feel valued.

The primary services offered by Intense Oud include selling a variety of perfumes and fragrances, providing excellent in-store and online customer service, shipping orders, and offering discounts. The willingness to go the extra mile to resolve shipping issues and the inclusion of personal touches like handwritten notes indicate a service-oriented approach.

Features of Intense Oud highlighted by customers include a plentiful selection of perfumes, top-notch fragrance quality, the option for order shipping, and the provision of discounts. The exceptional customer service, where staff make every customer feel important, and the personal touch of handwritten notes are also significant features that set this gift shop apart.

Regarding "Candles Near Me," while the primary focus of Intense Oud appears to be perfumes and fragrances, gift shops often carry a broader range of items. It is possible that Intense Oud might also offer scented candles that align with their focus on high-quality scents. However, none of the provided reviews specifically mention the sale of candles. To determine if Intense Oud carries candles, it would be best to check their website (if they have one that showcases their product range beyond perfumes) or contact them directly.

Promotional information mentioned in the reviews includes the offering of discounts. Customers are advised to inquire about any current promotions when shopping. Given the positive feedback on customer service, it's likely that the staff would be happy to provide information on any available discounts or special offers.

In the context of "Candles Near Me," if Intense Oud does sell candles with unique and high-quality fragrances similar to their perfumes, it could be a worthwhile local option for those in the Chicago area seeking premium scented candles and exceptional customer service. However, this is speculative based on the nature of a gift shop and their focus on scents.

In summary, Intense Oud in Chicago is a gift shop renowned for its amazing customer service, a wide and high-quality selection of perfumes, the convenience of shipping, and the availability of discounts. The personal touches, like handwritten notes, further enhance the customer experience. While the reviews do not explicitly mention candles, their focus on exceptional scents suggests they might carry them. For local users in Chicago looking for unique fragrances and outstanding service, Intense Oud comes highly recommended. To inquire about their full product range, including whether they offer candles, please contact them at (800) 786-1201.