Hot Springs Ace Hardware

For the residents of Hot Springs, South Dakota, and the surrounding areas, Hot Springs Ace Hardware, located at 207 S Chicago St, stands as a well-regarded local hardware store. You can reach them at (605) 745-5173 or +1 605-745-5173 for any inquiries regarding their products or services. This store has cultivated a reputation as a "friendly and helpful hometown store," deeply rooted in the community through generations of family ownership and the dedication of many long-term employees.

A significant feature highlighted by customer reviews is the exceptional customer service provided at Hot Springs Ace Hardware. The store prides itself on having knowledgeable staff who greet customers and readily offer assistance in finding the specific items they need. This personalized approach, often associated with family-owned businesses, creates a welcoming and supportive environment for shoppers. The willingness of employees to go the extra mile to help customers navigate the store and locate products is a key aspect of their service.

Adding to its established presence in the community, Hot Springs Ace Hardware is noted for its long history of family ownership since its inception. This continuity often translates to a strong commitment to the local community and a consistent approach to business practices, fostering trust and reliability among customers. The presence of many long-time employees further reinforces this sense of stability and expertise within the store.

Despite undergoing an "extensive remodel," the store has impressively maintained its high standards of customer service. This indicates a strong commitment to prioritizing customer needs even amidst significant operational changes. The fact that employees still find the time to offer great service during a remodel speaks volumes about their dedication and the store's customer-centric philosophy.

The product range at Hot Springs Ace Hardware appears to be comprehensive, catering to various home improvement and outdoor needs. One customer specifically mentioned their positive experience using the store's paints for home upgrades, praising both the quality and the price. This suggests that the paint department is well-stocked with quality products and offers competitive pricing, making it a reliable source for homeowners looking to renovate or maintain their properties.

Furthermore, the store boasts a "good fishing supply area," indicating that it caters to the outdoor enthusiasts in the region. This suggests that locals and visitors interested in fishing can find a range of equipment, accessories, and potentially even advice at this location. The inclusion of fishing supplies broadens the store's appeal beyond just home improvement, positioning it as a resource for leisure and recreational activities as well.

Another positive aspect of Hot Springs Ace Hardware is their willingness to accommodate customers even when issues arise with online orders. One reviewer recounted an instance where an online order for a trash can was missing a lid. The store employees promptly addressed the issue by ordering replacements and, importantly, honored the online price for the new items upon pickup. This demonstrates a commitment to fairness and customer satisfaction, even when dealing with the complexities of online and in-store order fulfillment.

While the provided reviews do not explicitly mention the availability of candles, hardware stores, particularly those with a strong focus on home goods and seasonal items, often carry a selection of candles. These might include utility candles for emergency purposes, scented candles for home fragrance, or decorative candles for various occasions. Given the store's comprehensive approach to home improvement and general household needs, it is reasonable to infer that they might stock candles. For residents of Hot Springs searching for "Candles Near Me," a visit to Hot Springs Ace Hardware could potentially yield suitable options. Their knowledgeable staff would likely be able to assist customers in locating these items if they are available.

Regarding the environment of the store, the ongoing remodel suggests that Hot Springs Ace Hardware is investing in upgrading its facilities, likely aiming to create a more modern and efficient shopping space. However, the reviews consistently emphasize the friendly and helpful atmosphere, indicating that the core character of the "hometown store" remains intact despite the physical changes. The remodel likely aims to enhance the shopping experience without compromising the personal touch that customers value.

In terms of services, beyond the sale of hardware, paints, and fishing supplies, Ace Hardware stores typically offer a range of services such as key cutting, propane exchange, tool rental, screen repair, and custom paint mixing. While the reviews do not specify which of these services are available at the Hot Springs location, it is common for Ace Hardware stores to provide these types of conveniences to their local communities. Customers are encouraged to inquire about specific services they may need.

Promotional information is not explicitly mentioned in the provided reviews. However, Ace Hardware, as a national brand with local franchises, often participates in national promotions and offers weekly or monthly deals on various products. Additionally, individual stores may offer specific local promotions or discounts. Residents of Hot Springs are advised to check the Ace Hardware website or local flyers for any current promotions or sales at the Hot Springs Ace Hardware store.

In conclusion, Hot Springs Ace Hardware appears to be a cornerstone of the Hot Springs community, offering a wide range of hardware and home improvement supplies, including paints and fishing gear, alongside exceptional and friendly customer service. Its long-standing family ownership and dedicated employees contribute to a welcoming "hometown store" atmosphere. While undergoing a remodel, the store remains committed to serving its customers effectively. For those in Hot Springs looking for a reliable hardware store that may also carry candles, Hot Springs Ace Hardware on S Chicago St is a highly recommended local option.