342 N Queen St, Lancaster, PA 17603, USA
This introduction focuses on the CVS located at 32-54 W Lemon St in Lancaster, PA 17603, USA. Their phone number is (717) 394-4013, and the mobile phone number is +1 717-394-4013. Based on the available customer reviews, the experiences at this particular CVS appear to be overwhelmingly negative, primarily concerning the pharmacy services provided.
One customer described this CVS as "literally the most incompetent CVS I have ever been to," despite having experience with other CVS locations over the years. A recurring issue highlighted was the frequent unavailability of prescribed medications upon initial order. This customer noted that other CVS pharmacies in the area consistently had the needed medications in stock, suggesting a problem specific to this Lemon Street location. Furthermore, they reported instances of being informed that a prescription was ready, only to find that it was not upon arrival. The reviewer also commented on the slow pace of the staff, giving the impression that they were not busy. After a two-month period of observing no improvement, this customer ultimately transferred all their prescriptions to Rite Aid, indicating a complete loss of confidence in this CVS pharmacy. They concluded their review by stating that they would give zero stars if possible, reflecting extreme dissatisfaction.
Another review detailed a concerning incident involving a pharmacist named Demetrius and his interaction with a customer who only spoke Spanish. The reviewer expressed shock at Demetrius's behavior, stating that instead of showing patience or attempting to assist the customer, he raised his voice and rudely yelled at them to sign their name. This was described as completely unprofessional and unacceptable conduct for someone in a customer-facing role, especially within healthcare. The reviewer emphasized that everyone deserves respect, regardless of the language they speak, and stated that they would not recommend dealing with Demetrius if one expects kindness and professionalism. This incident points to serious issues regarding staff demeanor and cultural sensitivity at this pharmacy.
Given these reviews, the primary feature discussed by customers regarding this CVS location is its pharmacy service, which has been described as incompetent, inefficient, and at times, disrespectful. The environment inside the store (beyond the pharmacy counter) and other services typically offered by a CVS, such as retail sales of health and beauty products, over-the-counter medications, and convenience items, are not detailed in these specific negative reviews. However, CVS stores generally include a retail area alongside their pharmacy.
Regarding services, the main service experienced and commented upon is the prescription filling process at the pharmacy. The feedback indicates significant problems with stock management, communication about prescription readiness, and the professionalism and behavior of at least one pharmacist. Other typical CVS services, such as photo printing or MinuteClinic (if available at this location), are not mentioned in the provided text.
Now, let's consider the platform category "Candles Near Me." Drugstores like CVS typically carry a selection of retail goods beyond healthcare and pharmacy items, which can include home fragrance products such as candles. These might range from scented jar candles to smaller tea lights, often found in the home goods or seasonal aisles. If you are in the Lancaster area and searching for "Candles Near Me," this CVS location on W Lemon St could potentially stock some candle products within its general retail area. The variety and brands available would likely be part of their standard retail offerings. Despite the overwhelmingly negative feedback concerning the pharmacy, customers primarily interested in retail goods like candles might still find it a convenient local option.
The environment of the store is not specifically described in the provided reviews, which heavily focus on the negative aspects of the pharmacy service. Typically, CVS stores aim to maintain a clean and organized retail space. Whether this particular location meets that standard is not addressed in the feedback provided.
Promotional information specific to this CVS location is also absent from the reviews. CVS as a chain regularly offers promotions, discounts (including through their ExtraCare program), and weekly sales. Customers interested in any promotional offers would need to check the weekly CVS ad, in-store signage, or the CVS website or app for the most up-to-date information for this specific store.
In the context of "Candles Near Me," if you are in the vicinity, this CVS is a potential place to find candles as part of their retail selection. However, the strong negative feedback concerning the pharmacy services should be a significant consideration for those needing prescription fulfillment. The reviews suggest that the pharmacy at this location may not provide a reliable or pleasant experience.
In conclusion, the CVS at 32-54 W Lemon St in Lancaster, PA, based on the provided reviews, has significant issues with its pharmacy services, including stock availability, communication, and staff behavior. Customers have described it as incompetent and have reported rude and unprofessional conduct. While the retail aspects of the store, including the potential availability of items like candles, are not negatively reviewed, the serious concerns about the pharmacy should be a major consideration for local users, especially those requiring prescription services. It would be prudent to weigh these negative experiences against the convenience of the location for retail shopping.