70 Franklin Village Drive, Franklin, MA 02038, USA
For many residents across Massachusetts, a local drugstore serves as an essential hub for health, wellness, and everyday necessities. In Franklin, MA, Walgreens stands as a key establishment, aiming to provide convenient access to crucial services and products. From managing prescriptions to grabbing household essentials, Walgreens is designed to be a reliable resource for the community, aiming to simplify daily routines and support overall well-being.
Walgreens, a national leader in pharmacy-led health and wellbeing retail, has a long-standing history of serving communities with a comprehensive range of offerings. The Franklin location strives to embody this commitment, providing a blend of pharmacy services, health products, and general merchandise. While individual experiences can vary, the goal is always to deliver convenient and accessible healthcare solutions alongside a wide assortment of retail items, making it a truly multi-faceted resource for locals. Whether you're looking for over-the-counter remedies, need to pick up a prescription, or simply need to grab some groceries, Walgreens aims to be a convenient stop.
The Walgreens in Franklin, Massachusetts, is conveniently situated for easy access by local residents and those in surrounding areas. You can find this location at:
160 E Central St, Franklin, MA 02038, USA
This address places the drugstore on East Central Street, a primary road in Franklin, ensuring good visibility and straightforward navigation. The store benefits from ample parking, making it simple for customers to pull in and out. Its location is also strategic, often found at or near key intersections, which helps in reducing travel time for many. For those who rely on public transport or wish for quick pick-ups, the Franklin Walgreens also features a drive-thru window for its pharmacy, adding an extra layer of convenience for busy individuals and those with limited mobility. This commitment to accessibility helps solidify its role as a local go-to spot for essential needs.
Walgreens in Franklin provides a broad spectrum of services and products, catering to the diverse needs of the local community. Their offerings extend beyond typical pharmacy services to include a wide range of retail goods. Here's a look at what you can find:
- Full-Service Pharmacy: Dispensing prescription medications, with services like prescription flavoring, prescription discounts, and medication counseling.
- Immunizations: Offering a variety of vaccinations, including flu shots, shingles vaccines (as noted by a satisfied customer), and COVID-19 vaccines, making it easy to stay up-to-date on essential health protections.
- Health & Wellness Products: A comprehensive selection of over-the-counter medications, vitamins, supplements, first aid supplies, and home health care solutions.
- Drive-Thru Pharmacy: For enhanced convenience, allowing customers to pick up prescriptions without leaving their vehicle.
- Photo Services: Offering same-day photo printing, photo gifts, passport photos, and other custom photo products, easily accessible for personal keepsakes or professional needs.
- General Merchandise: A wide array of household essentials, convenience foods, beverages, beauty products, personal care items, seasonal merchandise, and greeting cards.
- COVID-19 & Flu Testing: Providing rapid testing options for common respiratory illnesses, with quick results for peace of mind.
- FedEx at Walgreens: A convenient service for dropping off pre-labeled packages, printing shipping labels, and holding packages for pickup, streamlining postal needs.
- Online & Mobile Services: Options for refilling prescriptions, scheduling appointments, shopping online with in-store pickup in as little as 30 minutes, or even free 1-hour delivery on eligible orders.
- Medicare Rx Support: Assisting customers with navigating Medicare plans, often serving as a preferred pharmacy for many plans, aiming for low co-pays.
- Durable Medical Equipment: Providing access to certain durable medical equipment, catering to specific health needs.
The Walgreens in Franklin aims to provide a convenient and reliable experience for its Massachusetts customers, with several features that highlight its role in the community.
- Convenience and Accessibility: The presence of a drive-thru pharmacy and the option for same-day pickup (in as little as 30 minutes for online orders) or even free 1-hour delivery on eligible items underscores a strong commitment to making health and everyday necessities easily accessible.
- Comprehensive Pharmacy Services: Beyond just dispensing, the pharmacy offers immunizations for various conditions, including flu and shingles, providing a crucial public health service. One customer specifically praised "Nicholas the manager" and the "pharmacist" for being "helpful and knowledgeable" and convincing them to get the shingles vaccine, highlighting the quality of advice available.
- Wide Range of Retail Products: The store stocks a diverse inventory, from beauty and personal care to household essentials, snacks, and even photo services. This breadth of products makes it a true "one-stop shop" for many daily needs.
- Customer Service (Variable): While one review lauded "Nicholas the manager" and the "entire store and pharmacy" as "top-notch" for their helpfulness and knowledge, another customer expressed significant frustration with the pharmacy's recent performance. This customer reported recurring issues with prescription availability, being told items were "back ordered" for months, and being advised to "call other Walgreens" themselves, leading to a decision to switch pharmacies. This highlights a critical area where customer experience can be inconsistent.
- Integrated Health Services: The ability to schedule various vaccines, get COVID-19 and flu tests, and receive support for Medicare prescriptions showcases Walgreens' broader role in local healthcare.
- FedEx Service Point: The added convenience of being a FedEx drop-off and pickup location makes it a useful spot for managing shipping needs alongside other errands.
The store's general manager and some staff are highly regarded for their knowledge and helpfulness, demonstrating a commitment to quality service in certain areas. However, the recent challenges with prescription stock and communication, as detailed in one review, indicate that consistent service delivery in the pharmacy department is an area that might fluctuate and can be a source of frustration for some long-term customers.
Walgreens regularly provides a variety of promotions and special offers designed to help customers save on everything from prescriptions to everyday essentials. It’s always a good idea for Massachusetts locals to check the weekly ad online or in-store, and to sign up for their loyalty program to maximize savings. Common promotions include:
- myWalgreens® Rewards Program: Members earn Walgreens Cash rewards on eligible purchases, which can then be redeemed for discounts on future purchases. Exclusive member-only offers and personalized deals are also common.
- Weekly Ad Deals: New sales and discounts are featured weekly across various product categories, including buy one get one (BOGO) deals, percentage off certain brands, and specific price points on household items, beauty products, and snacks.
- Digital Coupons: Customers can clip digital coupons through the Walgreens app or website for instant savings at checkout, often for specific brands or product types.
- New Member Discounts: New myWalgreens members or those who sign up for text alerts often receive a percentage off their first online purchase (e.g., 10% off).
- Photo Deals: Frequent promotions on photo prints, posters, wall decor, and photo gifts, often with significant percentage off discounts or "buy X get Y free" offers.
- Pharmacy Savings: Free prescription discount cards or coupons are often available, potentially lowering the cost of prescriptions for those without insurance or with high co-pays. Specific rewards promotions may also apply to pharmacy purchases, though these might have caps or exclusions based on state regulations.
- Seasonal Sales: Expect significant markdowns during holidays and seasonal transitions on relevant merchandise.
- Credit Card Offers: Special offers, such as earning Walgreens Cash rewards, for those who apply for and use the myWalgreens® Credit Card.
These promotions are designed to make shopping at Walgreens a more affordable and rewarding experience for residents in Franklin and beyond.
Should you need to reach out to the Walgreens in Franklin, MA, for prescription inquiries, store hours, or general assistance, here's how to contact them:
Address: 160 E Central St, Franklin, MA 02038, USA
Phone: (508) 541-1436
It is always advisable to call ahead, particularly for pharmacy-related inquiries about prescription availability, given the feedback from recent customers regarding potential stock issues.
For residents of Franklin and surrounding communities in Massachusetts, Walgreens on E Central Street aims to be an indispensable local resource. Its comprehensive range of services—from a full-service pharmacy offering immunizations and prescription support to a wide selection of everyday retail items and convenient photo services—makes it a truly versatile destination. The added conveniences like a drive-thru pharmacy, in-store pickup, and even local delivery options cater to the busy lives of Massachusetts locals, emphasizing accessibility and ease.
While individual customer experiences, particularly with the pharmacy's stock management, can vary as noted in recent feedback, the positive highlights about knowledgeable staff like "Nicholas the manager" and the overall scope of services demonstrate Walgreens' potential to be a highly valuable community asset. For routine health needs, quick essentials, or even getting photos developed, this Walgreens location strives to provide a convenient and often reliable solution right in the heart of Franklin, making it a staple for many households in the area.