Walgreens

For residents across Albuquerque, New Mexico, a local drugstore often plays a multifaceted role, serving as a primary point of access for healthcare needs, daily essentials, and quick solutions. Walgreens, specifically the location at 4700 4th St NW, aims to be that reliable and convenient community resource. This article is crafted to offer a clear, engaging, and informative overview of this particular Walgreens store, tailored for local users in New Mexico who are looking to understand its full range of services, accessibility, and its commitment to supporting the well-being of the area.

Walgreens has long been a foundational name in American retail pharmacy, recognized for its widespread presence and dedication to providing accessible health services and a diverse selection of consumer goods. This Albuquerque branch on 4th Street NW continues that tradition, striving to offer a seamless blend of professional pharmacy care and general merchandise in a convenient neighborhood setting. Whether you are managing ongoing prescriptions, seeking preventative health measures like vaccinations, or simply need to pick up last-minute household items, this Walgreens endeavors to streamline your errands and contribute positively to your daily life. While customer experiences can vary, as reflected in recent reviews, the store's overarching goal is to be a consistent and helpful presence within the community.

The Walgreens store is conveniently located at 4700 4th St NW, Albuquerque, NM 87107, USA. This address places it on a well-known thoroughfare in Albuquerque, 4th Street NW, making it easily accessible for residents in the North Valley and surrounding areas. Its position allows for straightforward navigation whether you are driving from nearby neighborhoods or other parts of the city.

For customers arriving by car, the store typically offers ample parking in its dedicated lot, providing a hassle-free experience. A key convenience feature at this location is the drive-thru pharmacy window, which enables quick and efficient prescription pickups without needing to leave your vehicle. This is particularly beneficial for busy individuals, those with limited mobility, or when picking up medications for a sick family member. Public transportation options are also generally available, with ABQ RIDE bus routes likely servicing 4th Street NW, offering connectivity for a broader segment of the community. The store's operating hours are designed to be accommodating: the main store and photo department are typically open from 7:00 AM to 11:00 PM Monday through Saturday, and 7:00 AM to 10:00 PM on Sunday. Pharmacy hours generally run from 8:00 AM to 10:00 PM Monday through Friday, and more limited hours on weekends (e.g., 9:00 AM to 6:00 PM on Saturday, 10:00 AM to 6:00 PM on Sunday), with a daily meal break from 1:30 PM to 2:00 PM. It is always a good practice to verify the most current operating hours directly with the store via phone or their official website, especially for pharmacy services, as these can sometimes vary.

The Walgreens on 4th St NW offers a comprehensive array of services, catering to both the health and general retail needs of the Albuquerque community:

• Pharmacy Services: This is the fundamental service provided. Customers can fill new prescriptions, obtain refills, and transfer existing prescriptions with ease. The pharmacy staff offers professional advice on medication usage, potential side effects, and general health inquiries. Services like prescription flavoring with FLAVORx are available for $2.99, and free prescription discount cards can help manage medication costs. The drive-thru option greatly enhances convenience for pickups.

• Immunizations and Vaccinations: A crucial public health offering, this Walgreens provides a variety of immunizations for individuals aged three and older. These include seasonal flu shots, COVID-19 vaccines, tetanus, shingles, and more. Appointments can often be scheduled conveniently online or through the Walgreens app.

• Photo Services: The store features a dedicated photo department where customers can print digital photos from their devices, create personalized photo gifts (such as cards, calendars, and mugs), and obtain passport photos. Many photo services offer same-day pickup, providing a quick solution for various photo needs.

• Health & Wellness Products: Beyond prescriptions, the store stocks a wide selection of over-the-counter medications, vitamins, supplements, first aid supplies, and home health care products, contributing to proactive health management.

• Convenient Pickup & Delivery Options: Walgreens offers several flexible ways to receive orders:

  • 30-Minute In-Store Pickup: Place an order online and pick up your items inside the store in as little as 30 minutes.
  • Curbside Pickup: Order online, park in a designated spot, and a team member will bring your order directly to your car. (Available during specific hours, typically 9 AM - 9 PM)
  • Drive-Thru Pickup: Most retail items, in addition to prescriptions, can be picked up at the pharmacy drive-thru during pharmacy hours.
  • 1-Hour Delivery: In select areas, Walgreens provides free 1-hour delivery for qualifying orders, bringing essentials directly to your home.

• FedEx Returns (with label printing): This service allows customers to easily return online purchases from participating retailers, adding a valuable layer of convenience for online shoppers.

The Walgreens on 4th St NW is characterized by several key features and highlights that aim to serve its local customer base, though customer feedback points to critical areas for improvement:

• Comprehensive Product Assortment: The store offers a vast array of products beyond just pharmacy items. This includes beauty and personal care products, household essentials, snacks, beverages, seasonal goods, and greeting cards. This extensive inventory aims to cater to diverse daily needs, making it a convenient stop for various errands.

• myWalgreens Rewards Program: This loyalty program allows customers to earn Walgreens Cash rewards on most eligible purchases, including prescriptions in New Mexico. These rewards can then be redeemed for discounts on future shopping trips. Members also receive personalized offers and can link their accounts to participate in health-focused challenges, enhancing savings for local shoppers.

• Digital Tools and App Integration: Walgreens' mobile app is a significant feature, enabling customers to manage prescriptions, refill medications with a quick scan, schedule vaccinations, clip digital coupons, track rewards, and even print photos directly from their device. This digital ecosystem is designed to streamline the overall customer experience.

• Drive-Thru Pharmacy: The presence of a drive-thru window is a major convenience, especially for quick and efficient prescription pick-ups, which is highly valued by customers seeking a fast service.

• Local Accessibility: Its location on 4th Street NW, a major artery, makes it easily reachable for a significant portion of the North Valley and wider Albuquerque area.

• Contrasting Customer Service Experiences: Reviews highlight both exemplary and concerning interactions. The praise for Jonah, a pharmacy tech, for his "kind, respectful, and truly went above and beyond to assist" a customer in a challenging situation demonstrates the potential for outstanding service. However, serious concerns about the "very rude and unprofessional" behavior of a store manager and consistently "rude" pharmacy staff (as noted in multiple reviews) indicate a significant inconsistency in customer service and a critical area that requires immediate attention to ensure a positive and welcoming environment for all patrons.

Walgreens consistently provides various promotions and special offers designed to help customers save on products and services. Locals in New Mexico can typically find these through their weekly ad, online, and via the myWalgreens app.

• Weekly Ad: A physical and digital weekly ad showcases current deals on groceries, health products, beauty items, and more, including buy-one-get-one offers and discount pricing on popular brands.

• myWalgreens Exclusive Offers: Members of the myWalgreens loyalty program receive personalized discounts and earn Walgreens Cash rewards on purchases, often with opportunities to earn bonus rewards on specific items or categories.

• Digital Coupons: The Walgreens app and website feature a wide array of digital coupons that can be easily clipped and applied to online or in-store purchases.

• Seasonal Sales: Look out for significant savings during seasonal events (e.g., summer essentials, back-to-school, holiday sales) and on clearance items throughout the year.

• Photo Deals: The photo department frequently runs promotions on prints, photo books, and personalized gifts, often with same-day pickup eligibility.

• Healthcare Promotions: Periodically, there may be specific promotions on health services, such as discounts on certain vaccinations or health screenings.

For direct inquiries about prescriptions, store hours, or specific product availability, you can contact the Walgreens on 4th St NW using the following details:

Address: 4700 4th St NW, Albuquerque, NM 87107, USA

Phone: (505) 344-1390

Mobile Phone: +1 505-344-1390

The Walgreens on 4th St NW in Albuquerque holds significant potential to be a highly suitable and vital resource for locals in New Mexico, primarily due to its accessible location and comprehensive range of essential health and retail services. However, realizing this full potential hinges critically on consistently delivering a positive customer experience, as highlighted by recent feedback.

From a functional standpoint, the store excels in offering critical services. The pharmacy provides convenient access to prescription refills, medication advice, and a wide array of immunizations like flu shots and COVID-19 vaccines, making it a crucial hub for community health. The drive-thru pharmacy is a particularly valuable asset for busy individuals or those with mobility challenges, allowing for quick and efficient service. Beyond health, the diverse retail selection, covering everything from over-the-counter medicines and beauty products to household essentials and snacks, positions it as a convenient one-stop shop for daily needs. This efficiency is highly valued by New Mexicans navigating busy schedules. The integration of digital tools for prescription management, coupon clipping, and various pickup options (in-store, curbside, drive-thru) further enhances its suitability for modern consumer habits.

However, customer reviews present a stark contrast in experiences. While the outstanding service from pharmacy tech Jonah exemplifies the positive impact a dedicated employee can have, the recurring and strong complaints about rude staff and unprofessional attitudes, particularly from a manager and within the pharmacy, are serious concerns. These negative interactions directly undermine the trust and comfort that locals seek from a community drugstore. For Walgreens on 4th St NW to truly fulfill its role as a suitable and indispensable local resource, immediate and sustained efforts to improve customer service consistency are paramount. This involves rigorous training, accountability, and fostering a customer-first culture across all departments.

In conclusion, the Walgreens at 4700 4th St NW has the infrastructure and services to be a cornerstone for the Albuquerque community. Its strategic location and broad offerings make it a valuable resource. By proactively addressing and resolving the documented customer service issues, this Walgreens can ensure that every visit is as positive and helpful as the best experiences, solidifying its position as a truly reliable and welcoming local destination for all New Mexico residents.