3634 Reynolda Rd, Winston-Salem, NC 27106, USA
For discerning individuals in Winston-Salem and across North Carolina, The WS Oil Lady is much more than just a store; it’s a cherished destination for exquisite self-care products that truly resonate with the soul. Located at 3800 Reynolda Rd #240, this unique local business has cultivated a loyal following by offering an unparalleled selection of handcrafted body oils, butters, and incense. It's a place where quality, longevity, and a deeply personal touch converge to create an unforgettable experience for every customer.
Founded in 2011 by Tanya (affectionately known as "The Oil Lady"), what began as a small side hustle has blossomed into a thriving enterprise with two locations in Winston-Salem and a robust online presence. The WS Oil Lady prides itself on creating rich, long-lasting scents that stand in a league of their own, often surpassing traditional store-bought fragrances in terms of quality and staying power. This commitment to superior products, combined with a passion for helping customers find their perfect scent, forms the core of their enduring appeal.
What truly sets The WS Oil Lady apart for North Carolina users is the consistently impeccable customer service. Reviewers frequently laud the staff for being "always warm, welcoming, and helpful," treating "first time" and "fiftieth" visitors "like family." This dedication to building genuine relationships, coupled with expert product knowledge and a willingness to go the extra mile (like immediately replacing a leaked order during shipping), has cemented The WS Oil Lady's reputation as a trusted and beloved local institution, offering products that genuinely "feel like a hug for your soul."
The WS Oil Lady's primary boutique is conveniently located at 3800 Reynolda Rd #240, Winston-Salem, NC 27106, USA. Reynolda Road is a prominent and easily navigable thoroughfare in Winston-Salem, ensuring excellent accessibility for residents throughout the city and surrounding areas of Forsyth County. This location places it within a vibrant commercial and residential hub, making it simple for customers to find and visit.
Being part of a larger complex or plaza, the store typically benefits from ample parking availability, providing a stress-free experience for those arriving by car. The strategic placement on a well-trafficked road means that The WS Oil Lady is easily reachable from various parts of Winston-Salem, including neighborhoods around Wake Forest University, and is also convenient for those traveling from nearby towns like Lewisville, Clemmons, and Pfafftown. Its accessible setting makes it a go-to spot for North Carolinians seeking unique and high-quality self-care products.
In addition to this main boutique, The WS Oil Lady also has a presence at Cooks Flea Market (4250 Patterson Ave, Winston-Salem), offering another convenient point of access for local customers.
The WS Oil Lady specializes in crafting and providing a luxurious range of self-care products, with a strong emphasis on personalized fragrance experiences. Their key offerings include:
- Handcrafted Body Oils: A signature product, these oils are renowned for their rich, long-lasting scents and are often described as superior to many store-bought fragrances. They come in an extensive array of impressions of popular designer and niche perfumes, as well as unique original blends.
- Body Butters: Complementing the body oils, these rich, moisturizing butters offer a luxurious way to hydrate skin while enjoying the same beloved scents. Their "Baby Shea Butter" line suggests a focus on natural, nourishing ingredients.
- Incense: A selection of incense designed to create an inviting and pleasant atmosphere, featuring long-lasting and carefully crafted aromas.
- Custom Fragrance Matching: With "over 500 fragrances," the staff takes the time to help customers find their "perfect scent," offering personalized recommendations based on individual preferences. This often includes impressions of well-known designer and niche fragrances.
- Expert Product Knowledge: The owner and staff possess "rich knowledge of the products" and are adept at providing "excellent recommendations," guiding customers through their extensive selection.
- Online Ordering & Shipping: For customers who prefer to shop from home or are located outside of Winston-Salem, the full range of products is available for purchase through their website. Online orders are noted for being shipped out "the same day."
- Responsive Customer Service: As evidenced by a customer's experience with a leaked product, the company is highly responsive and proactive in resolving issues, immediately replacing damaged items without hesitation.
The WS Oil Lady stands out significantly for several key features and highlights that make it a truly special and beloved local business for North Carolina residents:
- Unmatched Scent Quality and Longevity: This is arguably their most praised feature. Customers consistently rave that their "scents are rich, long-lasting," and "smell amazing and last incredibly long." This addresses a common issue with many spray-on fragrances.
- High-Quality, Handcrafted Products: The emphasis on "handcrafted self-care products" made with "so much care" highlights a dedication to quality ingredients and artisanal production, which elevates them above mass-produced alternatives.
- Exceptional Customer Service: This is a consistent and strong point. The staff is repeatedly described as "impeccable," "warm, welcoming, and helpful," treating customers "like family." The immediate resolution of shipping issues further solidifies their commitment to customer satisfaction.
- Personalized Fragrance Consultation: With "over 500 fragrances," the staff's willingness to "spend time to make sure you find the perfect scent for you" offers a personalized shopping experience that's hard to find elsewhere.
- Positive and Welcoming Atmosphere: The owner's "kind and positive" demeanor contributes to a "great vibe" in the store, making every visit a pleasant and uplifting experience.
- Impressions of High-End Fragrances: Their ability to create accurate and long-lasting "impressions of Jimmy Choo Man Aqua, Acqua Di Gio Profondo, and Creed Millesime Imperial" provides an affordable way for locals to enjoy luxury scents.
- Compliment-Generating Scents: A testament to their product efficacy, customers frequently receive compliments when wearing The WS Oil Lady's oils, even from strangers, a rarity for many traditional colognes/perfumes.
- Efficient Online Operations: The ability to ship orders "the same day" and include personalized touches like "handwritten notes & freebie" enhances the online shopping experience, making it feel just as personal as an in-store visit.
While specific ongoing "promotions" in the traditional sense might vary, The WS Oil Lady's business model inherently revolves around offering high-quality products at an "affordable way to smell amazing 24/7." Based on the provided information and the nature of their business, here's what North Carolina customers can expect regarding value and offers:
- Affordable Luxury: The core "promotion" is the consistent offering of "high-quality, handcrafted" products and "impressions of designer scents" at "very reasonable prices," making luxury fragrances accessible without the high-end designer cost.
- Value Through Longevity: The oils are noted for lasting "incredibly long" and "all day." This inherent product longevity means customers use less product for a more enduring scent, leading to long-term savings compared to spray-on alternatives that require more frequent application.
- Personalized Customer Appreciation: As seen in customer reviews, the inclusion of "a handwritten note & freebie" with online orders serves as a delightful and personalized "special offer," fostering loyalty and making customers feel valued. This suggests a practice of rewarding repeat business and showing appreciation.
- Potential for Loyalty Programs: While not explicitly stated, many local businesses with such a loyal following may offer informal or formal loyalty programs to reward frequent purchasers. Customers are encouraged to inquire during their visit.
- Occasional Discounts: As seen on their website (though specific dates are in the past context, this indicates a general practice), The WS Oil Lady may run occasional percentage-off discounts around holidays or special events (e.g., Father's Day, Juneteenth). Checking their website or social media would be the best way to catch these.
For the most current and specific details on any special offers or new product releases, North Carolina residents are encouraged to visit The WS Oil Lady's official website or connect with them directly via phone or in-store.
To experience the unique offerings of The WS Oil Lady or to inquire about their extensive range of body oils, butters, and incense, please use the following contact details:
Address: 3800 Reynolda Rd #240, Winston-Salem, NC 27106, USA
Phone: (336) 414-4719
Typical Store Hours (Reynolda Rd location):
Wednesday - Friday: 12:00 PM - 6:00 PM
(Please note that these hours are subject to change, and it's always recommended to check their official website or social media for the most current information or any special holiday hours.)
Additionally, The WS Oil Lady also has a presence at Cooks Flea Market at 4250 Patterson Ave, Winston-Salem, NC, offering another opportunity to experience their products.
For residents of Winston-Salem and across the wider North Carolina region, The WS Oil Lady is an exceptionally suitable and highly recommended local business, providing a unique and deeply satisfying experience that transcends typical retail. Its suitability stems from a powerful combination of product excellence, personalized service, and a genuine commitment to customer well-being.
North Carolinians seeking distinct, long-lasting, and high-quality fragrances will find their ultimate destination here. The ability to purchase "impressions of designer scents" at an affordable price, alongside other handcrafted body care items, means that luxury and personal indulgence are accessible to a wider audience. The consistent feedback regarding the richness and longevity of their scents, even attracting compliments from strangers, speaks directly to the superior quality of their offerings.
Beyond the products themselves, the "impeccable" customer service truly makes The WS Oil Lady stand out. The staff's "warm, welcoming, and helpful" demeanor, treating every customer "like family," fosters a loyal community around the business. This personal touch, coupled with their extensive product knowledge and willingness to offer "excellent recommendations," ensures that shoppers not only find what they need but also enjoy the process and feel genuinely cared for. For those in North Carolina looking for self-care products that feel like a "hug for your soul" and a shopping experience that's both rewarding and personal, The WS Oil Lady is, without a doubt, "IT."
