7875 Montgomery Rd Unit #2129, Cincinnati, OH 45236, USA
For beauty enthusiasts and casual shoppers alike across Ohio, and particularly in the Cincinnati area, SEPHORA stands as a beacon for all things beauty. More than just a store, SEPHORA offers an immersive and expansive world of makeup, skincare, fragrance, and haircare, providing a curated selection of both renowned international brands and emerging cult favorites. It's a place where discovery is encouraged, and personal expression through beauty is celebrated.
SEPHORA has revolutionized the beauty retail landscape by allowing customers to freely explore, test, and interact with products. This hands-on approach, combined with the expertise of its Beauty Advisors, creates a unique shopping experience. As one satisfied customer eloquently put it, "From the moment you step into Sephora, you're enveloped in a warm and welcoming atmosphere, thanks to the incredibly kind employees." This emphasis on a positive and supportive environment, where staff strike "the perfect balance between being helpful and allowing you to explore at your own pace," is a hallmark of the SEPHORA experience. Whether you're seeking a new foundation match, a nourishing skincare routine, or simply want to browse the latest trends, SEPHORA aims to be your ultimate beauty destination. The store also boasts an excellent rewards program and provides outstanding customer service, reinforcing its commitment to valuing customer loyalty.
The SEPHORA store in Cincinnati, Ohio, is ideally situated at 7875 Montgomery Road, Space 2133, Cincinnati, OH 45236, USA. This address places it within the bustling Kenwood Towne Centre, one of the premier shopping destinations in the greater Cincinnati area.
Its location within Kenwood Towne Centre offers exceptional accessibility for residents across Ohio. Montgomery Road (US-22) is a major thoroughfare, providing direct routes to the mall from various parts of the city and surrounding suburbs. The mall itself is easily reachable from major interstates, including I-71 and I-75, ensuring a smooth drive for shoppers coming from further afield. Ample parking is a significant advantage of shopping at a large mall like Kenwood Towne Centre, making visits convenient even during peak hours. The store's position within the mall means it's often close to other popular retailers, allowing shoppers to combine their beauty errands with other shopping needs, creating a comprehensive and efficient outing. This prime and accessible location makes SEPHORA Kenwood a go-to spot for beauty lovers throughout the Ohio region.
SEPHORA at Kenwood Towne Centre offers a wide range of products and personalized services to enhance your beauty journey:
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Extensive Product Selection: A vast inventory of prestige and emerging brands across categories including:
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Makeup: Foundations, concealers, mascaras, lipsticks, eyeshadows, blushes, primers, and more from leading brands like Fenty Beauty, Charlotte Tilbury, NARS, Rare Beauty, Dior, and the affordable Sephora Collection.
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Skincare: Cleansers, toners, serums, moisturizers, masks, sunscreens, and treatments for all skin types and concerns, featuring brands like Drunk Elephant, Caudalie, Supergoop!, and Youth to the People.
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Fragrance: A diverse selection of perfumes, colognes, and body mists from designer and niche brands.
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Haircare: Shampoos, conditioners, treatments, styling products, and hair tools (including brands like Dyson and Shark Beauty) for various hair types and concerns.
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Bath & Body: Body washes, lotions, scrubs, and self-tanners.
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Beauty Tools & Brushes: A wide array of makeup brushes, applicators, skincare tools, and hair styling devices.
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Beauty Studio Services:
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Makeup Consultations & Applications: From "Feature Focus" (30 min) to "Full Face" (60 min) and "Ultimate Glam" (90 min) makeovers, often complimentary with a minimum purchase or free for VIB Rouge members.
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Beauty Lessons: Personalized guided tutorials (e.g., Flawless Foundation with Color IQ, No-Makeup Makeup, Perfect Lips, Brow Shaping, Age-Defying Skincare), allowing you to learn techniques.
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Skincare Consultations: Expert advice to help identify your unique skin type and find suitable products.
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Brow Waxing Services: Professional brow shaping, and waxing for lip and chin.
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Lash Application: Expert application of false lashes (lashes must be purchased separately).
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Beauty Insider Program: A free loyalty program that rewards points for every dollar spent, redeemable for various beauty products and experiences.
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Buy Online & Pick Up: Convenient curbside pickup options for online orders.
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Beauty (Re)Purposed: A program allowing customers to bring in finished beauty product packaging for recycling.
SEPHORA at Kenwood Towne Centre boasts several features and highlights that make it a standout beauty destination for Ohio residents:
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Expert and Friendly Staff: A major highlight, as repeatedly praised by customers. One review notes, "The incredibly kind employees. Their friendly demeanor sets a positive tone, making every visit enjoyable." Another specifically highlights a staff member, Casey, who "knew what it’s like to be pale like me and she pointed out what she uses... it’s amazing product that she recommended." This personalized and relatable advice is invaluable for shoppers.
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Immersive and Welcoming Atmosphere: From the moment you enter, SEPHORA aims to create an environment where you feel "enveloped in a warm and welcoming atmosphere." This allows for unhurried exploration and discovery, making the shopping experience enjoyable and fulfilling.
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Extensive Product Range & Brand Diversity: SEPHORA is renowned for offering an unparalleled selection of prestige, niche, and accessible beauty brands under one roof. This allows customers to compare products, discover new favorites, and find items that cater to every budget and concern.
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Industry-Leading Beauty Insider Rewards Program: This loyalty program is a significant draw. As one customer raved, "Sephora’s rewards program is another standout feature. Earning points feels like an exciting game, allowing you to indulge in extra perks with every purchase." The tiered system (Insider, VIB, Rouge) offers increasing benefits, including exclusive gifts, early access to sales, and point multipliers.
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Exceptional Customer Service (In-Store and Phone): The commitment to customer satisfaction extends beyond the physical store. "When I’ve reached out for help over the phone, the representatives have gone above and beyond to ensure I’m completely satisfied," states a customer. This holistic approach to service ensures support at every touchpoint.
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Interactive Beauty Studio Services: The in-store Beauty Studio offers a range of services from quick lash applications to full makeovers and personalized beauty lessons. These services provide hands-on experience and expert guidance, empowering customers to master new techniques and discover the best products for their needs.
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Strategic Store Layout & Accessibility: Products are typically organized by brand and category, making it easy to navigate the vast selection. Testers are readily available, encouraging customers to try before they buy.
SEPHORA is well-known for its frequent promotions and unique offers, primarily delivered through its Beauty Insider rewards program. For Ohio locals, leveraging these benefits is key to maximizing savings and enjoying exclusive perks:
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Beauty Insider Rewards Bazaar: Members can redeem their accumulated points for deluxe samples, limited-edition products, or even convert points into Beauty Insider Cash (e.g., 500 points for $10 off, or for Rouge members, 2,500 points for $100 off). Rewards are updated frequently (typically Tuesdays and Thursdays online).
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Seasonal Savings Events: SEPHORA hosts several major sales events throughout the year (e.g., Spring Savings Event, Holiday Savings Event) where Beauty Insider members receive tiered discounts (e.g., Insider gets 10% off, VIB gets 15% off, Rouge gets 20% off). Rouge members often get early access.
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Birthday Gifts: All Beauty Insider members receive a free birthday gift each year. VIB and Rouge members often have more options to choose from.
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Free Samples with Online Orders: Online purchases often include the option to select free samples at checkout, allowing customers to try new products without commitment. As one review states, "The availability of free selections with online orders feels like a nice bonus."
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Point Multiplier Events: VIB and Rouge members frequently gain access to special events where they earn 2x, 3x, or even 4x points on purchases, accelerating their rewards accumulation.
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Free Standard Shipping: Rouge members enjoy unlimited free standard shipping with no minimum purchase, a significant perk for frequent online shoppers. Other tiers may have minimum purchase requirements for free shipping.
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Exclusive Events and Masterclasses: Higher-tier members (VIB and Rouge) often receive invitations to exclusive in-store events, workshops, and early access to new product launches.
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Gifts with Purchase (GWPs): SEPHORA frequently offers promotional codes for free beauty freebies with qualifying purchases, often tied to specific brands or product categories.
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Sephora Credit Card Benefits: Applying for and using the Sephora Credit Card can unlock additional rewards, such as earning 8% back (4% in credit card rewards + 4% in Beauty Insider Cash) on Sephora purchases.
Staying connected through the SEPHORA app and email newsletters is the best way for Ohio shoppers to keep up with the latest promotions and personalized offers.
For any inquiries, assistance, or to book a beauty service at the SEPHORA store in Cincinnati (Kenwood Towne Centre), you can use the following contact details:
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Address: 7875 Montgomery Road, Space 2133, Cincinnati, OH 45236, USA
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Phone: (513) 794-0250
Store hours generally align with Kenwood Towne Centre operating hours, which are typically from 10:00 AM to 9:00 PM Monday through Saturday, and 11:00 AM to 6:00 PM on Sundays. It is always a good idea to check the mall's or SEPHORA's official website for the most up-to-date hours, especially during holidays or for specific beauty service appointments.
For residents across Ohio, particularly those in the vibrant Cincinnati area, SEPHORA at Kenwood Towne Centre is an exceptionally suitable and highly valued destination for all their beauty needs. Its suitability for locals stems from a unique blend of comprehensive product offerings, expert guidance, and a truly rewarding customer experience.
Firstly, SEPHORA provides unparalleled access to a vast and diverse selection of prestige and emerging beauty brands under one roof. This extensive inventory means that whether you're searching for a specific holy-grail product, exploring new trends, or catering to specific skin concerns, you're likely to find it here. This saves Ohio shoppers valuable time and effort that would otherwise be spent visiting multiple specialty stores.
Secondly, the personalized and helpful customer service is a significant draw. As attested by numerous reviews, the "incredibly kind employees" create a "warm and welcoming atmosphere," offering assistance without being overwhelming. This supportive environment, coupled with the expertise of Beauty Advisors like Casey, who can provide tailored recommendations, transforms a simple shopping trip into a personalized beauty consultation.
Finally, the industry-leading Beauty Insider rewards program adds substantial value. Earning points, redeeming rewards, and accessing exclusive sales and gifts make loyalty genuinely rewarding, fostering a strong connection with the brand. This, combined with convenient services like online order pickup and the overall pleasant ambiance of a "super clean store" within a premier mall, makes SEPHORA Kenwood an indispensable resource for beauty enthusiasts and anyone looking to explore the world of cosmetics in Ohio. It's a place where you're sure to "feel valued," making it a consistently fulfilling choice for local shoppers.