SEPHORA at Kohl's

Hello, beauty lovers of Virginia! Are you always on the lookout for your favorite makeup, skincare, hair, and fragrance brands, but prefer the convenience of local shopping over a long trip to a mall? Then you'll be interested in SEPHORA at Kohl's right here in Chesapeake. This innovative partnership brings the renowned Sephora experience, with its curated selection of prestige beauty products, closer to your neighborhood, nestled within the familiar aisles of Kohl's.

The concept of a Sephora shop-in-shop within Kohl's was created to make high-end beauty more accessible to communities across the country. For us in Virginia, specifically in Chesapeake, this means having a convenient spot to explore new trends, restock essentials, and discover innovative products from a wide array of brands. While the experience might differ slightly from a standalone Sephora store, the aim is to deliver a quality beauty journey. Let's delve into what you can expect when you visit SEPHORA at Kohl's.

SEPHORA at Kohl's is strategically located in Chesapeake, Virginia, offering easy access for local residents. You can find this beauty destination at:

1547 Sam's Cir, Chesapeake, VA 23320, USA

This address places the store within a busy commercial area on Sam's Circle, which is typically well-connected to major roads in Chesapeake. Being inside a Kohl's department store means you benefit from the ample parking usually available at Kohl's locations, making your visit convenient and hassle-free. The 23320 zip code is easily reachable for many in Chesapeake, offering a local option for beauty purchases without requiring a lengthy commute to a larger mall. This integrated location provides the dual convenience of shopping for beauty products and other department store items in one trip.

SEPHORA at Kohl's offers a comprehensive retail experience for beauty enthusiasts, mirroring many of the offerings you'd expect from a standalone Sephora, adapted for the Kohl's environment. Here are the key services:

• Curated Product Selection: The shop-in-shop features a carefully curated assortment of bestselling and trending products across makeup, skincare, hair care, and fragrance from over 100 prestige brands, including popular names like Rare Beauty, NARS, Charlotte Tilbury, and the Sephora Collection.
• Sephora-Trained Beauty Advisors: The beauty sections are staffed by Kohl's employees who have undergone extensive training by Sephora. These Beauty Advisors are available to provide personalized consultations, assist with shade matching, and offer product recommendations to help you find the perfect items for your needs.
• **"Clean Beauty" and Self-Care Focus:** The stores often highlight innovations in clean beauty and self-care products, catering to growing consumer interest in these categories.
• Product Testing and Discovery Zones: While the footprint might be smaller than a full Sephora, these locations aim to provide an immersive experience with "testing and discovery zones" that feature a rotating assortment of new, emerging, or trending products.
• Beauty Insider Program Integration: Customers can earn Sephora Beauty Insider points on all their Sephora purchases made at Kohl's or Kohls.com. You can also redeem Beauty Insider points for Beauty Insider Cash ($10 off for 500 points) and receive your annual birthday gift at these locations.
• Kohl's Rewards Earning: In addition to Beauty Insider points, you also earn Kohl's Rewards on your Sephora purchases, offering a dual rewards benefit (though Kohl's Cash earned cannot be redeemed on Sephora products).
• Easy In-Store Returns and Pick-up: For purchases made at SEPHORA at Kohl's or Kohls.com, returns can be conveniently processed at the Kohl's customer service desk within 30 days. They also offer in-store pickup for online orders, adding to convenience.

SEPHORA at Kohl's brings several compelling features and highlights that make it a notable destination for beauty shopping in Chesapeake, though it's important to be aware of how the "store-within-a-store" model functions:

• Convenience and Accessibility: A primary highlight is the sheer convenience of having a Sephora presence outside of traditional malls, making prestige beauty more accessible to local neighborhoods. This reduces travel time for many Chesapeake residents.
• Dual Loyalty Program Benefits: A significant advantage is the ability to earn both Sephora Beauty Insider points and Kohl's Rewards on the same Sephora purchase. This "unlocks twice the rewards" for savvy shoppers who are members of both programs.
• Prestige Brand Access: Despite the smaller footprint, these locations offer a curated selection of "most recognizable and coveted brands in makeup, skin, hair and fragrance," allowing customers to access high-quality products locally.
• Sephora Standard of Experience: The aim is to deliver the "signature Sephora shopping experience" with "high-touch customer engagement" and "expertly trained beauty advisors." This commitment to Sephora's brand ethos is a key differentiator.
• Focused Product Assortment: For some, the smaller, more curated selection can be a benefit, simplifying the shopping experience and making product discovery easier compared to overwhelming larger stores.

However, it's also important to address customer feedback that highlights specific limitations:

• Loyalty Program Nuances: While you earn Beauty Insider points, some customers have experienced confusion regarding the redemption of points or the linking of accounts, as noted by a reviewer who had to contact online customer service to receive points. It's crucial for customers to ensure their Beauty Insider account is linked or to provide their email address at checkout.
• Return Policy Differences: There can be misunderstandings regarding returns. Products purchased at a standalone Sephora or Sephora.com cannot be returned to SEPHORA at Kohl's, and vice versa. As one reviewer frustratingly discovered, "that same lady said I had to go back to the same store i bought it from. Even tho I purchased it online!!!" This highlights the importance of understanding the distinct return policies for Sephora at Kohl's versus standalone Sephora.
• Service Consistency: Like any retail location, customer service experiences can vary. While Sephora-trained advisors are intended to provide expert help, some customers have reported less than ideal interactions, such as issues with shade matching or unhelpful responses to return inquiries.

SEPHORA at Kohl's locations participate in many of the core promotional activities associated with Sephora, alongside Kohl's own offerings. This means locals in Chesapeake can take advantage of various ways to save or earn benefits:

• Sephora Beauty Insider Promotions:
  • Beauty Insider Points: Earn 1 point for every dollar spent on Sephora purchases. These points can be redeemed for Beauty Insider Cash ($10 off for 500 points) or product samples in-store.
  • Seasonal Savings Events: Beauty Insider members (Insider, VIB, Rouge tiers) are eligible for seasonal discount events (e.g., 10%, 15%, 20% off based on tier), which typically apply to Sephora at Kohl's purchases.
  • Birthday Gift: Beauty Insider members can redeem their free birthday gift at Sephora at Kohl's stores without a purchase.
  • Special Point Multipliers: Occasionally, promotions offer accelerated point earnings, such as "4x Points on all Skincare" or "5x Points on Sephora Collection Skincare."
• Kohl's Rewards & Kohl's Cash:
  • Kohl's Rewards: Earn 5% back in Kohl's Rewards on all purchases, including Sephora items, which then convert into Kohl's Cash. If using a Kohl's Card, this can increase to 7.5%.
  • Kohl's Cash: While Kohl's Cash earned on non-Sephora items cannot be redeemed on Sephora beauty products, you can earn Kohl's Rewards on Sephora purchases, which can then be spent on other Kohl's merchandise. This is a crucial distinction for maximizing value.
• Combined Promotions: Look out for special offers that might combine Kohl's promotions with Sephora's, such as specific discount codes on Kohls.com that apply to Sephora products or Kohl's-wide events that impact beauty purchases.
• In-Store Sales: Like any retail location, SEPHORA at Kohl's may have specific in-store sales or clearance items on beauty products.

It is highly recommended for shoppers to sign up for both Sephora's Beauty Insider program and Kohl's Rewards to fully leverage these dual benefits. Always clarify point earning and redemption policies at the register to avoid misunderstandings, as noted by customer reviews.

For direct inquiries or to plan your visit to SEPHORA at Kohl's in Chesapeake, here is their contact information:

Address: 1547 Sam's Cir, Chesapeake, VA 23320, USA
Phone: (757) 312-0980
Mobile Phone: +1 757-312-0980

You can also visit the Kohl's website for store hours and to browse the Sephora at Kohl's selection online. Calling ahead for specific product availability or to confirm details about loyalty programs is always a good practice.

For residents of Virginia, particularly those in Chesapeake and surrounding areas, SEPHORA at Kohl's offers a highly suitable and convenient solution for their beauty needs. The primary advantage lies in its unparalleled accessibility to prestige beauty brands outside of traditional mall settings. This means less travel time and more opportunities to explore a wide range of makeup, skincare, hair, and fragrance products from top-tier brands that were once only available in larger urban centers or dedicated Sephora stores.

The ability to earn dual rewards through both the Sephora Beauty Insider program and Kohl's Rewards is a significant draw for locals who are already loyal to either brand. While some nuances in point redemption and return policies require attention, the overall benefit of accruing rewards on these purchases adds substantial value over time.

Moreover, the presence of Sephora-trained Beauty Advisors within a familiar department store environment provides the opportunity for personalized consultations and expert advice without the perceived intimidation of a high-end boutique. This blend of accessibility and professional guidance makes discovering new beauty products a more comfortable and engaging experience for the local community.

In essence, SEPHORA at Kohl's in Chesapeake serves as a valuable local resource, bringing a world of beauty closer to home. It's an ideal spot for convenient restocking, exciting new discoveries, and a rewarding shopping experience for all Virginia beauty enthusiasts.