3710 US-9 Suite B100, Freehold, NJ 07728, USA
### Discover Macy's: A Longstanding Retail Destination at Freehold Raceway Mall, NJ
For decades, Macy's has been an iconic name in American retail, and for residents of New Jersey, the Macy's at Freehold Raceway Mall continues this tradition as a comprehensive department store. It serves as a go-to destination for everything from the latest fashion trends and designer apparel to essential home goods, beauty products, and fine jewelry. Whether you're refreshing your wardrobe, furnishing a new home, or searching for the perfect gift, Macy's offers a vast selection designed to meet diverse needs and tastes.
This article aims to provide a clear, engaging, and informative overview of Macy's in Freehold, highlighting its prime location, the extensive range of products and services it offers, and the various ways it strives to enhance the shopping experience for local New Jersey users. While customer service experiences can sometimes vary, as noted in some reviews regarding checkout efficiency and staff interactions, Macy's remains a cornerstone of the Freehold Raceway Mall, consistently offering a broad array of choices and various convenient services to its shoppers.
### Location and Accessibility
Macy's is strategically located at 3710 US-9 Ste 3000, Freehold, NJ 07728, USA, within the highly popular Freehold Raceway Mall. This positioning on U.S. Route 9, a major highway in Central New Jersey, ensures excellent accessibility for shoppers across Monmouth County and beyond, including neighboring towns like Manalapan, Howell, Marlboro, and Wall Township.
The mall offers abundant free parking, making it convenient for those traveling by car. This eliminates the common urban challenge of finding parking and allows for a stress-free shopping trip. For individuals utilizing public transport, NJ Transit bus routes (such as the 139, 67, 836, and 838) have stops at Freehold Raceway Mall, connecting it to various parts of New Jersey and even New York City. Being an anchor store within a large regional mall means that a visit to Macy's can be effortlessly combined with other shopping, dining, or entertainment options available throughout the mall, enhancing the overall convenience and appeal for New Jersey locals.
### Services Offered
Macy's in Freehold offers a wide array of services designed to enhance the shopping experience and cater to various customer needs:
- Fashion Departments:
- Extensive selections of women's clothing (including petite and plus sizes, sportswear, dresses, coats, sweaters, jeans), men's clothing (suits, activewear, big & tall), and kids' & baby apparel.
- Dedicated departments for shoes (women's, men's, kids'), handbags, and accessories (sunglasses, jewelry, watches).
- Beauty & Fragrance:
- Comprehensive beauty counters featuring skincare, makeup, and a wide range of fragrances for both men and women.
- In-store beauty services such as foundation matching, skincare consultations, and makeup application guidance (availability may vary by brand/counter).
- Virtual try-on tools for makeup are often available at beauty counters.
- Home Goods & Furniture:
- Departments for bed & bath (bedding, towels), kitchen & dining (cookware, dinnerware, small appliances), luggage, home decor, and a dedicated furniture gallery.
- Some locations offer AR/VR furniture shopping experiences to visualize items in your home.
- Personal Stylist Services: Complimentary "Personal Stylist" appointments are available to help customers curate their wardrobe, find outfits for special occasions, or simply refresh their style.
- Wedding & Gift Registry: A dedicated service to help couples create and manage their wedding registries, as well as general gift registries for other special occasions.
- Alterations: Professional alteration services are typically available for clothing purchased at Macy's, ensuring a perfect fit.
- Curbside & In-Store Pickup: Convenient options for online orders, allowing customers to pick up their purchases quickly at the store.
- Returns & Customer Service: Dedicated counters for returns, exchanges, and general customer inquiries, though efficiency can vary during peak times.
- Macy's Backstage: Many Macy's locations, including Freehold, feature a "Macy's Backstage" outlet within the store, offering discounted brand-name fashion, home goods, and unique finds.
### Features / Highlights
- Iconic Department Store Experience: Macy's offers the traditional department store experience under one roof, providing a wide array of products across multiple categories, making it a convenient destination for diverse shopping needs.
- Broad Brand Portfolio: The store carries a vast selection of popular and designer brands across all departments, including fashion giants like Ralph Lauren, Calvin Klein, Levi's®, as well as popular beauty brands like Clinique and Estée Lauder, and many more.
- Macy's Backstage: The inclusion of a Macy's Backstage outlet is a significant highlight, offering an exciting treasure-hunt experience with continuously rotating, discounted merchandise from current trends to unique finds, at "off-price" values.
- Digital Integration for Enhanced Shopping: Macy's has invested in technology, including virtual try-on tools for beauty and AR/VR experiences for furniture, aiming to make shopping more engaging and informed. Curbside and in-store pickup options further integrate online and offline shopping.
- Loyalty Program Benefits (Star Rewards): The Macy's Star Rewards program allows customers to earn points on purchases, with different tiers (Bronze, Silver, Gold, Platinum) offering increasing benefits like free shipping for higher tiers, Star Money (redeemable rewards), and birthday savings.
- Located in a Premier Mall: Being an anchor store in Freehold Raceway Mall means customers benefit from the mall's extensive amenities, including additional shopping, dining, and entertainment options, making it a full-day outing destination.
- Personalized Services: The availability of personal stylists and specialized beauty consultations adds a layer of personalized service that elevates the shopping experience beyond simple transactions.
### Promotions or Special Offers
Macy's is well-known for its frequent sales events and promotional offers that provide significant savings for New Jersey shoppers:
- Friends & Family Sales: These highly anticipated events (typically in Spring and Fall) offer substantial discounts (e.g., "Extra 30% off") across almost all departments, including many designer brands usually excluded from promotions.
- Star Rewards Program:
- Star Money Days: Loyalty program members can earn Macy's Star Money faster during these special periods, which can be redeemed on future purchases.
- Birthday Savings: Members often receive special discounts or offers during their birthday month.
- Free Shipping: Gold and Platinum Star Rewards cardholders often enjoy everyday free shipping with no minimum purchase.
- Limited-Time Specials & Daily Deals: Macy's frequently runs "Limited-Time Specials" and "Daily Deals" on specific items or categories, offering competitive discounts. These are updated regularly.
- Clearance & Last Act: Dedicated sections within the store and online (including "Last Act" and "Backstage" areas) offer significantly discounted merchandise, perfect for finding hidden gems.
- App-Exclusive Offers: Customers who use the Macy's mobile app often gain access to exclusive deals and early alerts for sales.
- Beauty Promotions: Look for "15% off beauty" promotions and "Free Gift with Purchase" offers from various beauty brands when you spend a certain amount.
- Holiday Sales: Major holidays (e.g., 4th of July, Black Friday, Christmas) see some of Macy's biggest sales events with deep discounts across all categories.
- Macy's Coupons: While only one coupon/promo code can typically be used per online order, these can often be combined with Star Money for maximum savings. In-store coupons are also frequently available.
To stay updated on the latest promotions, New Jersey locals are encouraged to sign up for Macy's emails, download the Macy's app, and regularly check their website or visit the Freehold Raceway Mall location.
### Contact Information
To connect with Macy's at Freehold Raceway Mall for inquiries, customer service, or to check store hours:
- Address: 3710 US-9 Ste 3000, Freehold, NJ 07728, USA
- Phone: (732) 683-1345
- Mobile Phone: +1 732-683-1345
For specific department information, current promotions, or to schedule a personal stylist appointment, calling ahead is always a good idea. The Macy's website also offers extensive information and an online store for convenient shopping.
### Conclusion: Why Macy's is Suitable for Locals
For New Jersey residents, particularly those in the Freehold area, Macy's at Freehold Raceway Mall remains a highly suitable and essential retail destination. Its long-standing presence and comprehensive offerings cater to a wide array of shopping needs under one roof, making it a convenient and efficient choice for busy locals. From refreshing your wardrobe with the latest fashion trends and designer brands to furnishing your home or finding the perfect beauty products, Macy's provides a diverse selection that appeals to various tastes and budgets.
The strategic location within a major regional mall ensures easy accessibility and ample parking, simplifying the shopping experience. Furthermore, services like personal stylists, wedding registries, and in-store/curbside pickup enhance convenience and personalization. While some customer experiences may highlight areas for improvement in checkout efficiency, Macy's actively runs numerous promotions and its Star Rewards loyalty program, offering significant savings and perks that truly benefit regular shoppers. The inclusion of Macy's Backstage further adds value, providing a treasure trove of discounted finds. Ultimately, Macy's in Freehold serves as a reliable and versatile shopping hub for the local community, offering a complete and rewarding retail journey for New Jerseyans.