700 Haywood Rd Suite 308, Greenville, SC 29607, USA
For discerning shoppers across South Carolina, finding a comprehensive retail experience that combines diverse selections, quality brands, and excellent value is a constant pursuit. In the vibrant city of Greenville, the Macy's department store at Haywood Mall stands as an iconic destination, fulfilling these desires and much more. As a hallmark of American retail for over 160 years, Macy's continues to offer a curated blend of fashion, home goods, beauty products, and accessories, making it a go-to for everything from refreshing your wardrobe to furnishing your home or finding the perfect gift.
This article will provide a clear, engaging, and informative overview of the Macy's store in Greenville, SC. We'll delve into its strategic location, the extensive range of products and convenient services it offers, and what truly makes it a suitable choice for local users. Our aim is to highlight why this particular Macy's remains a favored shopping spot for many in our South Carolina community, focusing on its commitment to offering a broad selection, valuable promotions, and a customer-centric approach, even when navigating large returns or complex orders.
The Macy's store in Greenville, SC, is prominently located at 700 Haywood Rd Suite 308, Greenville, SC 29607, USA. This address places it squarely within the renowned Haywood Mall, a major retail hub for the Upstate region of South Carolina. Its position within this well-established mall ensures excellent accessibility for residents coming from all parts of Greenville and surrounding areas. Haywood Road itself is a significant commercial corridor, making the mall and the Macy's store easy to find and reach.
One of the most significant advantages of its mall location is the availability of abundant parking. Haywood Mall provides extensive parking facilities, accommodating a high volume of shoppers, which is particularly beneficial for those planning a longer shopping trip or purchasing larger items. The ease of access, combined with ample parking and the opportunity to combine a Macy's visit with other errands or leisure activities within the mall, contributes to a highly convenient and stress-free shopping experience for South Carolinians.
Macy's provides a wide array of services designed to enhance the shopping experience and cater to diverse customer needs. For the Greenville, SC location, these typically include:
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Buy Online, Pick Up In-Store (BOPIS): This convenient service allows customers to make purchases on Macys.com and pick up their items at the Greenville store. Many items available in-store can be ready for pickup in just two hours if ordered before 6 PM local time. This also includes a curbside pickup option for added convenience.
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Wedding & Gift Registry: Located on Floor 2, the Wedding & Gift Registry service helps couples and gift-givers manage wish lists for various special occasions, simplifying the gifting process for weddings, anniversaries, and other significant life events.
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Personal Stylist Services: While not explicitly listed for this specific store, many Macy's locations offer personal stylist consultations where expert stylists provide tailored fashion advice, helping customers find outfits for specific events or refresh their wardrobe.
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Customer Service and Returns: The store provides comprehensive customer service, including assistance with large returns for items ordered online. As a customer review highlighted, the staff are equipped to handle such requests, offering a smooth process even for items that did not fit, demonstrating a commitment to customer satisfaction.
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Macy's Star Rewards Program: Enrollment in the Star Rewards program allows customers to earn points on purchases, redeem rewards, gain early access to sales, receive birthday surprises, and enjoy benefits like free shipping for higher tiers.
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Gift Card Sales and Redemption: Customers can purchase and redeem Macy's gift cards in-store, offering a flexible gifting solution. These cards are redeemable for merchandise and in-store services.
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Restroom Facilities: The store provides readily accessible restrooms on various floors (e.g., Family Restroom on Floor 1, Men's Restrooms on Floor 2, Women's Restrooms on Floor 2), enhancing comfort during shopping visits.
The Macy's store in Greenville, SC, boasts several key features that contribute to its standing as a premier department store for local shoppers:
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Extensive Product Selection: Macy's is celebrated for its wide array of departments and products, including a vast selection of clothing for women, men, and children (including spring and summer collections, as noted by a reviewer), shoes, beauty products (cosmetics, fragrances), jewelry and watches, handbags, accessories, bedding and bath items, kitchenware, furniture, and even a "Holiday Lane" department on Floor 1.
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Top Fashion Brands: The store carries a first-class selection of reputable fashion brands, such as Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, Levi's®, and many others. This ensures access to quality and on-trend merchandise.
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Macy's Backstage: A significant highlight is the presence of Macy's Backstage, a "store-within-a-store" concept that offers off-price merchandise at 20% to 80% off traditional department store prices. This provides a "fun of the hunt" experience with a constantly changing assortment across apparel, housewares, home textiles, decor, cosmetics, and more, appealing to bargain hunters.
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Quality Customer Service: As evidenced by customer reviews, the store prides itself on helpful and professional staff. Instances like a cashier going "super helpful" to assist with a purchase (even when an item wasn't in the desired color) and a "great experience with Customer Service when making a large return for items ordered online" highlight their commitment to positive shopper interactions.
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Seamless Online-to-Offline Integration: Features like Buy Online, Pick Up In-Store demonstrate Macy's commitment to a convenient omnichannel experience, allowing customers to shop how they prefer and access inventory readily.
Macy's is well-known for its frequent and compelling promotions, making it a dynamic shopping destination for deals in South Carolina. For the Greenville, SC location, shoppers can regularly expect:
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Seasonal Sales Events: As highlighted by a customer, Macy's often runs significant sales coinciding with holidays and seasonal changes (e.g., "Good sale going on now, just in time for Easter!"). These events feature discounts across various departments, including spring and summer collections for women and men.
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Macy's Star Rewards Program: This loyalty program is a key source of ongoing offers. Members receive exclusive discounts, early access to sales, birthday surprises, and earn points that can be redeemed for savings. Different tiers (Bronze, Silver, Gold, Platinum) offer progressively enhanced benefits.
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Macy's Coupons and Promo Codes: The store frequently releases coupons and promo codes that can be used both online and in-store, offering percentage-based discounts on specific categories (e.g., "20% Off Women's Clothing," "20% Off Handbags") or across the entire store.
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Flash Sales: Macy's often holds limited-time "Flash Sales" on specific product categories like handbags, shoes, or beauty, providing rapid, deep discounts for savvy shoppers.
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Clearance and Last Act Sections: The store features dedicated clearance sections (often labeled "Last Act") where merchandise is significantly discounted, sometimes even final sale. These areas are constantly refreshed with new markdowns.
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Friends and Family Sales: Periodically, Macy's hosts Friends and Family coupons that offer generous discounts across a wide range of products, including departments that might not typically be on sale.
To stay informed about the latest promotions at the Greenville location, South Carolina shoppers are encouraged to visit Macys.com, sign up for their email newsletters, download the Macy's app, and check for their weekly circulars.
For those in South Carolina looking to connect with the Macy's store in Greenville, here is the essential contact information:
Address: 700 Haywood Rd Suite 308, Greenville, SC 29607, USA
Phone: (864) 297-2020
You can use the provided phone number to inquire about store hours, specific department availability, current sales, or to speak with customer service regarding returns, online orders, or any other general inquiries. For the most up-to-date information, including detailed product availability and current promotions, visiting the official Macy's website and using their store locator feature for the Greenville, SC, location is also highly recommended.
For residents across South Carolina, and particularly those in the dynamic city of Greenville, the Macy's department store at Haywood Mall stands as an exceptionally suitable and versatile shopping destination. Its primary appeal lies in its ability to offer an unrivaled breadth of quality merchandise—from the latest fashion trends for men and women to luxurious beauty products, essential home goods, and fine jewelry. This comprehensive selection caters to virtually every shopping need, making it a convenient one-stop shop for diverse household and personal requirements.
The integration of Macy's Backstage within the store further enhances its suitability for locals, providing an exciting "treasure hunt" experience for deeply discounted off-price items alongside the full-line department store offerings. This combination appeals to both those seeking the latest collections and savvy bargain hunters. Moreover, the store's consistent commitment to frequent sales events, valuable coupons, and the rewarding Star Rewards loyalty program ensures that South Carolinians can always find opportunities for significant savings, making quality and style more accessible.
Crucially, the positive customer experiences highlighted in reviews—ranging from seamless returns of online orders to helpful and attentive cashiers—underscore Macy's dedication to strong customer service. Combined with its highly accessible location within a major mall, complete with ample parking and convenient services like Buy Online, Pick Up In-Store, Macy's in Greenville truly optimizes the shopping experience. For any South Carolinian looking for a blend of quality brands, diverse selections, excellent value, and reliable service, Macy's at Haywood Mall remains a cornerstone of the local retail landscape.