Macy's

Hello, North Carolina locals! When you're looking for a shopping experience that truly has it all – from the latest fashion trends for the entire family to beauty essentials, stylish home goods, and fantastic seasonal sales – a visit to Macy's often comes to mind. In Fayetteville, our very own Macy's at Cross Creek Mall stands as a beloved institution, serving the diverse needs of our community. Known for its wide array of brands, various departments, and consistent opportunities for savings, Macy's has earned its reputation as a go-to destination for quality merchandise. Whether you're refreshing your wardrobe, seeking the perfect gift, or simply enjoying a day of retail therapy, Macy's aims to provide a comprehensive and satisfying experience. This article will guide you through what makes Macy's at Cross Creek Mall a suitable and appealing choice for local shoppers, covering its convenient location, extensive offerings, and commitment to customer service.

Macy's is prominently located at 100 Cross Creek Mall, Fayetteville, NC 28303, USA. This address places it squarely within Cross Creek Mall, one of Fayetteville's major retail centers. The mall's location provides excellent accessibility for residents throughout Fayetteville and the wider Cumberland County area. Cross Creek Mall is strategically positioned near major roadways, making it convenient to reach by car from various neighborhoods and surrounding towns. Ample parking is typically available within the mall's extensive parking lots, ensuring a relatively stress-free arrival for shoppers. For those who utilize public transportation, the Fayetteville Area System of Transit (FAST) likely provides bus routes that connect to Cross Creek Mall, offering accessibility for a broader range of the community. The store generally operates with consistent hours: Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM (though hours can vary slightly, so always check their website for the most current times). This central and well-connected location makes Macy's a prime destination for all your department store needs in North Carolina.

As a full-service department store, Macy's offers a wide array of products and customer-focused services designed to enhance the shopping experience. For local users in Fayetteville, here's what you can expect:

• Extensive Product Departments: Macy's is renowned for its vast selection across numerous departments, including:
  • Women's Clothing (including Plus Size, Petite, Contemporary, Maternity, Juniors')
  • Men's Clothing (including Big & Tall)
  • Beauty (makeup, skincare, fragrance, salon services like waxing/threading, personalized beauty consultations)
  • Shoes (for women, men, and kids)
  • Jewelry & Watches
  • Handbags & Accessories (belts, hats, sunglasses, scarves)
  • Kids & Baby Apparel
  • Home Goods (bed & bath, kitchen & dining, furniture, home decor, cleaning & organization)
  • Luggage & Backpacks
  • Toys & Electronics (select stores)
• Macy's Backstage: Many Macy's locations, including the one at Cross Creek Mall, feature a "Macy's Backstage" section. This is an in-store off-price concept offering a constantly refreshed assortment of women's and men's fashion, luxury handbags, home décor, and more at discounted prices. It provides a "thrill of the hunt" shopping experience.
• Personal Stylists & Consultants: Macy's offers complimentary personalized styling services to help customers curate their wardrobe or find specific items. Beauty advisors are also available for one-on-one services, including foundation matching, brow shaping, and makeup lessons.
• Buy Online, Pick Up In-Store/Curbside: For added convenience, customers can shop on Macy's website or app and pick up their orders at the Fayetteville store.
• Gift Registry: Macy's provides gift registry services for various occasions, such as weddings and baby showers, making it easy for guests to find desired gifts.
• Returns & Customer Service: A dedicated customer service and return center ensures a smooth process for exchanges and returns.

Macy's at Cross Creek Mall distinguishes itself through several key features and highlights that contribute to its standing as a premier shopping destination in Fayetteville:

• "Perfect for Everything": As highlighted by a customer review, Macy's offers a comprehensive selection that makes it "perfect for everything my family and I need." This wide range of products across fashion, home, and beauty departments caters to a diverse customer base and various shopping occasions.
• Consistent Sales and Promotions: Another significant highlight, directly from customer feedback, is the frequency and quality of Macy's "sales!!!!" The store is well-known for its regular promotional events, clearance sales, and special discounts, making it a go-to for value-conscious shoppers looking for deals on quality brands.
• Dedicated and Proactive Staff: Customer service is a strong point. A visitor from out of state specifically praised Shanna in the Backstage department for being "so proactive, welcoming, polite, and kind," noting that "You can tell she loves her job." This individual attention and positive attitude significantly enhance the shopping experience.
• In-Store "Backstage" Concept: The inclusion of Macy's Backstage provides a unique "treasure hunt" experience, offering discounted, often brand-name, merchandise that is constantly updated. This adds an exciting dimension to the traditional department store model.
• Reputable Brands: Macy's consistently carries a wide array of popular and designer brands across all departments, ensuring that customers have access to quality and fashionable items.
• Seasonal and Holiday Offerings: The store is well-equipped for various seasons and holidays, often featuring themed displays, specialized products, and gift ideas, making it a festive place to shop year-round.

Macy's is well-known for its frequent and significant sales and promotions, making it a popular choice for shoppers looking for value. For local users in North Carolina, especially at the Cross Creek Mall location, you can typically expect to find:

• Department-Wide Sales Events: Macy's regularly holds "Friends & Family" sales, "One Day Sales," and various seasonal promotions (e.g., Spring Savings, Black Friday, Cyber Monday, holiday sales) that offer substantial discounts across multiple departments, including clothing, home goods, and accessories.
• Macy's Star Rewards Program: This loyalty program allows customers to earn Star Points on purchases, which convert into Star Money that can be used on future buys. Higher tiers of the program offer additional benefits like free shipping and exclusive discounts.
• Macy's Credit Card Benefits: Cardholders often receive extra discounts (e.g., 20% off) during promotional periods, earn points faster, and gain access to special events and offers.
• Clearance and Last Act Sections: These permanent sections in the store (and online) offer deeply discounted merchandise, often up to 70% off or more, providing great opportunities to find bargains.
• Beauty Offers: The beauty department frequently features "gifts with purchase" from popular brands, 15% off beauty promotions, and special bundles.
• Online Exclusive Deals: Macy's website and app often feature "App Only!" deals and online-exclusive promotions that may differ from in-store sales, encouraging digital engagement.
• Targeted Promotions: Customers who sign up for Macy's email list or text alerts often receive personalized offers and early access to sales.

These ongoing promotional strategies make Macy's a destination for savvy shoppers in search of quality at a reduced price point.

Should you wish to contact Macy's at Cross Creek Mall for inquiries about products, services, or specific departments, here is their information:

• Address: 100 Cross Creek Mall, Fayetteville, NC 28303, USA
• Phone: (910) 864-1550
• Mobile Phone: +1 910-864-1550

You can reach out during their operating hours to inquire about specific items, check stock, or confirm details about ongoing sales. Given the positive feedback on their staff's helpfulness, you can expect a professional and courteous response when you call.

For residents across North Carolina, especially those in and around Fayetteville, Macy's at Cross Creek Mall stands out as an exceptionally suitable and valuable shopping resource. Its status as a comprehensive department store means it truly offers "everything my family and I need," from extensive clothing collections for all ages and sizes to a vast array of beauty products and essential home goods. What makes it particularly appealing for local users are the consistently strong "sales" which provide significant opportunities for savings on quality brands. The presence of Macy's Backstage further enhances the value proposition, offering a dynamic and often thrilling "treasure hunt" experience for discounted finds. Moreover, the dedication of staff, exemplified by individuals like Shanna, who provide proactive, welcoming, and kind service, elevates the overall shopping experience beyond mere transactions. This commitment to customer satisfaction, combined with convenient accessibility within a major local mall and a wide range of services like personal styling and easy online pickup, solidifies Macy's as a reliable and rewarding destination for anyone in the North Carolina community looking for a diverse and fulfilling retail experience.