Bergdorf Goodman, 754 5th Ave, New York, NY 10019, USA
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For New Yorkers with a discerning taste for luxury and a deep appreciation for history, Krigler at The Plaza Hotel is not merely a "clothing store" or even just a perfume shop; it's an immersive journey into a world of exquisite, handcrafted fragrances with over a century of captivating heritage. Founded in 1904 by Albert Krigler, this esteemed house has a storied past, creating bespoke scents for royalty, celebrities, and discerning individuals across generations. Each Krigler perfume is a testament to the meticulous art of perfumery, blending rare ingredients sourced globally with techniques passed down through five generations.
Located within the iconic Plaza Hotel on Fifth Avenue, the Krigler boutique itself is a jewel. As one enthusiastic customer put it, "This place is a jewel of 5th Avenue and Plaza Hotel." From the moment you step inside, you're greeted by an atmosphere of understated elegance and a team dedicated to helping you find your perfect olfactory signature. Krigler fragrances are celebrated for their "enigmatic brilliance," their ability to take you "on a journey through time itself," and their status as "legendary, antique, yet modern works of art." With a focus on natural ingredients (often 80-90% natural) and limited annual production, Krigler offers an air of exclusivity and quiet luxury that resonates deeply with those who seek truly unique and personal scents. It's an essential stop for any New Yorker looking for a fragrance that transcends trends and tells a story.
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The Krigler boutique holds an enviable address at The Plaza, 768 5th Ave, New York, NY 10019, USA. This location is arguably one of the most prestigious and recognizable in New York City. Situated directly on Fifth Avenue, overlooking Central Park and near Grand Army Plaza, Krigler is at the epicenter of luxury shopping and iconic landmarks. Being inside The Plaza Hotel, a historic and magnificent building, adds an extra layer of grandeur and accessibility for both hotel guests and New York locals.
Accessibility to this prime location is exceptionally convenient for New Yorkers utilizing various modes of transport:
- Subway: Multiple subway lines are within easy walking distance. The N, Q, R, W trains stop directly at 59th Street-Fifth Avenue, placing you right at The Plaza's doorstep. The F train at 57th Street, and the 4, 5, 6 trains at 59th Street-Columbus Circle or 59th Street-Lexington Avenue, are also just a short stroll away, connecting you from virtually any part of Manhattan and beyond.
- Bus: Numerous M1, M2, M3, M4, and M5 express and local bus routes run along Fifth Avenue and Madison Avenue, providing convenient stops directly outside or very close to The Plaza.
- Walkability: The location is highly walkable, allowing New Yorkers to combine a visit to Krigler with a stroll through Central Park, exploring nearby high-end boutiques, or enjoying the cultural attractions of Midtown.
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Krigler at The Plaza offers a bespoke and highly personalized service experience that goes far beyond a typical retail transaction. Their focus is on guiding customers through a journey of scent discovery, leveraging their deep historical knowledge and commitment to quality:
- Expert Fragrance Consultations: The "nicest staff I have ever seen," led by Amel, are "very knowledgeable when it comes to explaining every item and how they match your specific criteria." They excel at understanding individual preferences and guiding customers in their "never-ending search for the perfect fragrance," ensuring a tailored recommendation.
- In-depth Scent Exploration: Customers are invited to try a wide range of fragrances in person, understanding how each "legendary, antique, yet modern work of art" develops on the skin. The ambiance of the boutique enhances this sensory exploration.
- Curated Sample Program: As one reviewer happily noted, the staff "even sent me home with a few samples that are SO spot on for my taste." This thoughtful provision of personalized samples allows customers to experience the scents in their daily lives before committing to a full bottle, demonstrating Krigler's dedication to satisfaction.
- Bespoke Fragrance Creation (Custom-Made): Krigler is renowned for its custom-made fragrance service. This highly exclusive offering allows clients to work with the perfumers to create a truly unique signature scent. The process can involve a "Proust Questionnaire" and smelling individual notes, culminating in a fragrance that is an "artful expression that reveals the true inner being." This service can be incredibly high-end, potentially involving sourcing unique raw materials.
- Custom-Made Scented Candles and Decanters: Beyond personal fragrances, Krigler also offers bespoke scented candles using their signature "La Cire Krigler," an eco-friendly soy-based wax. They can also create customized decanters and trunks to house your personalized fragrances.
- Historical Context and Storytelling: The staff are well-versed in the rich history behind each fragrance, many of which were created for historical figures or inspired by significant events. Sharing these stories adds an engaging and educational dimension to the selection process.
- After-Sales Support: The profound loyalty expressed by customers ("I’ve already married this brand, will never go anywhere else, and continue to recommend them") suggests a strong commitment to long-term customer relationships and satisfaction.
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Krigler at The Plaza boasts a remarkable set of features and highlights that firmly establish it as a premier destination for luxury fragrance in New York City:
- Rich Historical Heritage (Since 1904): Krigler is a brand steeped in over a century of history. Each fragrance, often identified by the year of its creation (e.g., "Patchouli 55," "Lieber Gustave 14," "Villa Bordughera 20"), tells a story and connects the wearer to a lineage of elegance, worn by royalty and iconic figures like Grace Kelly, Jackie Kennedy, and Ernest Hemingway. This "journey through time itself" is a key differentiating factor.
- Exquisite, Unique, and High-Quality Fragrances: Customers describe Krigler's scents as having "enigmatic brilliance" and being "legendary, antique, yet modern works of art." The selection is unparalleled, offering "nothing comparable" in terms of uniqueness and refinement, with notes that are "pure and beautiful." The fragrances are long-lasting and often praised for their sophisticated complexity.
- Exceptional, Knowledgeable, and Friendly Staff: A consistent highlight is the "nicest staff I have ever seen," led by Amel. They are "very knowledgeable" in guiding customers through the collection, matching scents to individual "criteria," and providing a genuinely welcoming and non-pressured atmosphere. This personalized, expert service makes the experience truly memorable.
- Prime Location within The Plaza Hotel: Being housed in the iconic Plaza Hotel on Fifth Avenue adds to the brand's luxury appeal and exclusivity. It's a "jewel of 5th Avenue and Plaza Hotel," offering an opulent and convenient setting for a high-end shopping experience.
- High Concentration of Natural Ingredients: Krigler emphasizes the use of premium ingredients, with fragrances being predominantly composed of "between 80 to 90 percent natural ingredients." This commitment to quality raw materials contributes to the scents' richness and longevity.
- Limited Annual Production: The brand consciously produces only a "couple thousand bottles of each perfume annually," contributing to an "air of exclusivity that goes beyond the price tag" and embodying "quiet luxury."
- Bespoke Fragrance Service: Krigler is one of the few houses globally offering a truly custom-made fragrance service, allowing clients to create their unique signature scent, a testament to their artisanal expertise.
- "The engagement perfume" (Pleasure Gardenia 79): One notable fragrance, Pleasure Gardenia 79, holds a special place in the brand's history, lovingly called "the engagement perfume" within the family, adding to the romantic allure.
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Krigler, as a prestigious luxury fragrance house, primarily maintains its value through the exclusivity, quality, and heritage of its products rather than frequent, public-facing discounts. Their pricing reflects the rare ingredients, meticulous craftsmanship, and the unparalleled personal service provided. Therefore, large-scale promotional sales are not a consistent feature of their in-store experience at The Plaza.
However, there are still ways that New Yorkers can experience value or special offerings from Krigler:
- Personalized Samples: As highlighted in customer reviews, the staff are known to provide "samples that are SO spot on for my taste." This highly personalized offering allows customers to try scents at home before committing to a full bottle, serving as an invaluable "try before you buy" opportunity and a key part of the customer journey.
- Discovery Sets/Travel Sizes: While full bottles are a significant investment, Krigler typically offers smaller sizes, including 2ml samples, and occasionally curated "Discovery Sets" online. These provide a more accessible entry point to explore the various collections and find a favorite without the immediate commitment of a full bottle.
- Email List/Newsletter Exclusives: Like many luxury brands, Krigler may offer special promotions or early access to new releases for those who sign up for their email newsletter. Some sources indicate potential online discounts, such as "10% off" or even "20% off" for new subscribers, though in-store applicability may vary and should be confirmed directly.
- Limited Edition Releases: Krigler often releases "limited edition perfumes," which, while not a discount, offer exclusivity and a unique product for dedicated collectors and enthusiasts.
- Exceptional Customer Service (Value-Add): The "outstanding" and "knowledgeable" staff contribute immense value by providing highly personalized consultations that ensure customers find the perfect fragrance. This bespoke guidance is a core offering that prevents buyer's remorse and leads to lasting satisfaction.
For New York locals, the best approach for discovering any current or upcoming special offers is to visit the Krigler boutique at The Plaza, engage with the knowledgeable team, and inquire directly about any exclusive in-store events or opportunities.
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For New Yorkers seeking to connect with the exquisite world of Krigler at The Plaza, here are the direct contact details:
- Address: The Plaza, 768 5th Ave, New York, NY 10019, USA
- Phone: (347) 871-3975
It is always advisable to call ahead for current operating hours, to inquire about specific fragrance availability, or to discuss the possibility of a personalized consultation, particularly for the bespoke fragrance service, to ensure the most seamless and rewarding visit.
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For New Yorkers, Krigler at The Plaza Hotel is an absolutely essential destination for anyone with a refined taste for luxury, a love for unique stories, and a desire for an unparalleled personal fragrance experience. Its iconic location on Fifth Avenue, nestled within the grandeur of The Plaza, makes it a convenient and glamorous stop in the heart of the city, easily accessible from all boroughs via public transport. This isn't just a place to buy perfume; it's a journey into a century of olfactory artistry.
What truly makes Krigler suitable for locals is the combination of its extraordinary products and its exceptional service. Customers consistently rave about the "nicest staff" who are "very knowledgeable" and genuinely committed to helping you find "the perfect fragrance." This personalized, non-pushy approach ensures that whether you're drawn to the enigmatic brilliance of "Patchouli 55" or the timeless elegance of "Lieber Gustave 14," you'll receive expert guidance tailored to your preferences. For New Yorkers who appreciate exclusivity, heritage, and the "quiet luxury" of a scent that is both antique and modern, deeply personal, and truly unique, Krigler offers an experience that transcends mere shopping. It's a place where you "marry" the brand, as one loyal customer put it, finding a fragrance that becomes an enduring part of your personal story in the greatest city in the world.