Kohl's

For folks right here in Knoxville, Tennessee, when you're looking for a department store that offers a little bit of everything – from the latest fashion trends to home essentials, and even convenient services – Kohl's is a name that consistently comes up. More than just a place to shop, your local Kohl's aims to be a practical and pleasant destination for the community, providing a wide array of products and services designed to make shopping easier and more rewarding for residents across Tennessee.

Whether you're updating your wardrobe, finding new decor for your home, or simply need to make an Amazon return, the Kohl's on Washington Pike strives to deliver a straightforward and satisfying experience. Let's delve into what makes this Knoxville location a valuable part of our local shopping landscape.

Conveniently located at 5312 Washington Pike, Knoxville, TN 37918, USA, this Kohl's store is easily accessible for residents across Knoxville and surrounding areas. Washington Pike is a well-trafficked route, ensuring a simple drive to the store whether you're coming from home, work, or running other errands in town. The store's prominent position offers clear visibility and straightforward navigation.

The location features ample parking, which is a major plus for shoppers in Tennessee, making your visit hassle-free from the moment you arrive. The store hours are generally consistent: Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM. This extensive operating schedule provides flexibility for various lifestyles, allowing you to shop at your convenience. Its accessibility and consistent hours contribute significantly to its suitability as a go-to shopping spot for locals.

Kohl's at 5312 Washington Pike offers a comprehensive range of products and services designed to meet a variety of household and personal needs:

• Apparel for the Entire Family: Find a wide selection of clothing for women, men, and children, including popular national brands and Kohl's exclusive labels. This covers everything from casual wear to activewear, work attire, and special occasion outfits.
• Footwear: A diverse collection of shoes for all ages and occasions, including athletic shoes, casual footwear, boots, and dress shoes.
• Accessories: Complete your look with a variety of accessories such as jewelry, handbags, scarves, hats, and sunglasses.
• Home Goods: Elevate your living space with items like bedding, bath essentials, kitchenware, small electrics, home decor, and luggage.
• Beauty Products (Sephora at Kohl's): This location features a dedicated Sephora inside Kohl's, offering a curated selection of prestige makeup, skincare, haircare, and fragrance brands. You can earn Beauty Insider points and utilize most Sephora promotions here.
• Toys: A selection of toys for children of various ages, making it a convenient stop for gifts or keeping the little ones entertained.
• Buy Online, Pick-Up in Store (BOPUS): Order items on Kohls.com and pick them up at the customer service desk, often ready within two hours during store operating hours. This is a great option for saving on shipping costs and ensuring item availability.
• Amazon Returns: A highly convenient service that allows customers to return eligible Amazon purchases to the customer service desk without needing a box or label. This is a significant perk for many online shoppers in Tennessee.
• In-Store Kiosks: For items not found in-store, customers can use kiosks to order from Kohl's full online inventory and have it shipped to their home or picked up at the store.
• Price Matching & Adjustments: Kohl's generally offers price matching, though exclusions may apply, providing assurance that you're getting a good deal.

Several features and highlights make the Kohl's on Washington Pike a preferred shopping destination for many in Knoxville:

• Sephora at Kohl's Integration: The presence of a Sephora shop within the store is a major draw, offering high-end beauty products and expert advice, combining the convenience of a department store with the specialized offerings of a beauty retailer. This partnership is a significant enhancement to the shopping experience.
• Effortless Amazon Returns: As noted in customer reviews, the "quick and hassle-free Amazon return process" is a standout feature. This convenience eliminates the need for packaging and shipping, making online returns incredibly easy for local users.
• Clean, Well-Organized Store: Customers consistently describe the store as "clean" and "well-organized," contributing to a pleasant and efficient shopping experience. This helps shoppers easily find what they're looking for without feeling overwhelmed.
• Friendly and Helpful Customer Service: While one reviewer appreciated not being "bothered" when not needing help, another praised the "friendly and helpful" customer service, noting it makes the shopping experience pleasant. This indicates a balanced approach to customer interaction, allowing shoppers to browse at their leisure while knowing assistance is available when needed.
• Value and Selection: Kohl's is known for its "good selection" and "reasonable prices," delivering what shoppers expect from a department store. The variety of apparel, home goods, and electronics caters to diverse tastes and needs.
• Buy Online, Pick-Up in Store (BOPUS): This feature allows for seamless integration of online and in-store shopping, providing flexibility and convenience for those who prefer to shop digitally but pick up locally. Orders are typically ready within two hours.
• Kohl's Rewards Program: The loyalty program, discussed in more detail below, offers ongoing savings and perks, enhancing the overall value for frequent shoppers.

Kohl's is well-known for its frequent promotions and special offers, making it a prime spot for value-conscious shoppers in Tennessee. Here are some of the ways you can save:

• Kohl's Cash: This is a cornerstone of Kohl's promotions. During specific earning periods, customers typically earn $10 in Kohl's Cash for every $50 spent. This Kohl's Cash can then be redeemed on future purchases, essentially acting as a store credit. It's a fantastic way to save on subsequent shopping trips.
• Kohl's Rewards Program: Free to join, this loyalty program rewards members with 5% Kohl's Rewards on every purchase, every day. These rewards are converted into $5 Kohl's Cash increments and issued on the first of the following month, valid for 30 days. Kohl's Card holders earn even more, receiving 7.5% back on all Kohl's purchases.
• Kohl's Card Exclusive Savings: Kohl's credit cardholders often receive exclusive discounts, including percentage-off coupons (e.g., 15%, 20%, or 30% off) that can be combined with other offers. They also get a special anniversary offer each year.
• Monthly Free Shipping (MVC Status): Kohl's Card holders who spend $600 or more annually achieve Most Valued Customer (MVC) status, which grants them monthly free shipping opportunities.
• Digital Coupons & Weekly Ads: Kohl's regularly issues digital coupons through their app and website, as well as weekly ads highlighting current sales and discounts across various departments. These can include "Buy One Get One" deals or percentage off specific categories.
• Senior Discount: On Wednesdays, customers aged 60 or better can receive a 15% senior discount on in-store purchases (with valid ID), though this cannot be combined with other percent-off coupons.
• Mail-in Rebates: For certain purchases, particularly small electrics or home goods, Kohl's may offer mail-in rebates, providing additional savings after purchase.
• Sephora at Kohl's Promotions: Most Sephora promotions, including Beauty Insider points, rewards, and birthday gifts, are available at the Sephora shop within Kohl's, offering integrated beauty savings.

To get in touch with the Kohl's in Knoxville, or to visit in person, here's the key information:

• Address: 5312 Washington Pike, Knoxville, TN 37918, USA
• Phone: (865) 971-4100
• Store Hours:
  • Monday - Saturday: 9:00 AM - 9:00 PM
  • Sunday: 9:00 AM - 8:00 PM

For locals in Knoxville and the surrounding Tennessee areas, the Kohl's on Washington Pike stands out as a highly suitable and beneficial shopping destination. Its comprehensive selection of products for the entire family – from fashion and footwear to home goods and beauty essentials via Sephora – means you can often find everything you need in one convenient trip. The "clean, well-organized store" layout enhances the shopping experience, making it a pleasant environment for Browse and discovering new items.

Beyond the extensive product offerings, the services provided truly set this Kohl's apart. The "quick and hassle-free Amazon return process" is an undeniable advantage for online shoppers, saving time and simplifying returns. The Buy Online, Pick-Up in Store (BOPUS) option further streamlines shopping, allowing for quick retrieval of online orders. Coupled with a customer service approach that balances attentiveness with the freedom to browse, as evidenced by positive customer reviews, shoppers can expect a comfortable experience. Furthermore, Kohl's commitment to value through its Kohl's Cash, Kohl's Rewards program, and frequent promotions ensures that locals can consistently find great deals and maximize their savings. For everyday essentials, wardrobe updates, or simply a convenient and pleasant shopping outing, this Kohl's location is a solid choice for the Tennessee community.