Kohl's

For many residents across Massachusetts, a department store like Kohl's is a go-to destination for a wide range of shopping needs, from refreshing your wardrobe to updating your home décor. It's often where we seek out value, variety, and convenience, all under one roof. Today, we're taking a closer look at the Kohl's location in Mansfield, examining its offerings and what local shoppers in the Bay State can anticipate from their visit.

Kohl's has long been a staple in communities, known for its extensive selection of national and private brands in apparel, footwear, accessories, and home goods. They aim to provide a family-friendly shopping experience with frequent sales and their well-known Kohl's Cash rewards program. For Massachusetts locals, a nearby Kohl's can be a practical choice for everyday essentials, seasonal updates, and even last-minute gifts, aiming to offer a one-stop solution for diverse shopping lists.

However, like any large retail establishment, the customer experience can sometimes vary. Recent feedback from shoppers at the Mansfield location indicates that while Kohl's offers a vast inventory and attractive deals, there might be challenges related to in-store organization and staffing levels that could impact the shopping flow. These insights are valuable for local users, helping them set expectations and plan their visits effectively to make the most of what Kohl's has to offer in Mansfield. Understanding both the strengths and potential areas for improvement allows for a more informed and efficient shopping trip.

The Kohl's store in question is conveniently located at 280K School St, Mansfield, MA 02048, USA. This address places it within Mansfield Crossing, a prominent open-air shopping center in the area. For residents of Mansfield and surrounding towns like Norton, Easton, Foxborough, and Attleboro, this location offers significant accessibility.

Mansfield Crossing is designed for ease of access, featuring wide sidewalks and a pedestrian-friendly environment, which contributes to a more pleasant shopping experience. Its proximity to major highways, easily accessible off I-495 and near the I-95/I-495 junction, makes it a convenient destination for shoppers traveling from various parts of Southeastern Massachusetts. Ample parking is typically available at shopping centers of this type, reducing the stress often associated with finding a spot at busier urban locations.

For those relying on public transportation, the Mansfield MBTA train stop is approximately a 3-mile drive or a 2-mile walk from Kohl's. Additionally, the Greater Attleboro Taunton Regional Transit Authority (GATRA) offers a shuttle service (route 140) that connects the train station to Mansfield Crossing, providing an alternative for local commuters. This integration into local transit options further enhances its accessibility for Massachusetts residents, ensuring that even without a car, the store remains within reach for essential shopping needs.

Kohl's provides a comprehensive suite of services designed to make shopping convenient and rewarding for its customers. The Mansfield location typically offers the full range of these services:

• Wide Product Selection: The store stocks apparel, shoes, and accessories for women, men, and children. Beyond fashion, they offer a variety of home products including small electrics, bedding, luggage, kitchenware, bath items, furniture, and home decor. They feature both popular national brands and Kohl's' own private labels, offering a diverse selection for different tastes and budgets.

• Sephora at Kohl's: A significant addition to many Kohl's locations, including Mansfield, is an in-store Sephora. This "shop-in-shop" concept provides customers with access to prestige beauty brands in makeup, skincare, hair, and fragrance, alongside innovations in clean beauty and self-care. Sephora-trained Beauty Advisors are available for personalized beauty consultations within this dedicated section.

• Amazon Returns: Kohl's offers a highly convenient service for Amazon returns. Customers can bring eligible Amazon items, with or without a box or label, to the Amazon returns outpost within the store. Kohl's associates handle the packing, labeling, and shipping for free, making it an easy and quick process for many Massachusetts online shoppers.

• Buy Online, Pick Up In Store (BOPUS): Customers can place orders on Kohls.com and pick them up at the Mansfield store, typically within 2 hours of placing the order if placed at least 2 hours before closing. This service saves on shipping costs and waiting times, offering a quick solution for online purchases.

• Kohl's Rewards & Kohl's Cash: While not a direct service, these are integral to the Kohl's shopping experience. Customers earn 5% Kohl's Rewards on every purchase and can earn additional Kohl's Cash during promotional periods (typically $10 for every $50 spent). These rewards can be redeemed on future purchases, encouraging repeat visits and offering substantial savings.

• Kohl's Card Benefits: Kohl's offers its own credit card, which frequently provides cardholders with exclusive discounts (e.g., 30% off promotions) and additional savings opportunities.

The Kohl's in Mansfield offers several appealing features for Massachusetts shoppers, though some aspects have been noted by customers as areas needing attention:

• Integrated Sephora Experience: The presence of a Sephora inside Kohl's is a major highlight, providing access to a broader range of premium beauty products and expert beauty advice that complements Kohl's traditional offerings. This creates a convenient, dual-purpose shopping trip for beauty and general merchandise.

• Convenient Amazon Returns: The streamlined Amazon return service is a significant convenience feature, saving customers time and effort by allowing them to drop off returns without the hassle of packaging or printing labels. This service alone draws many to Kohl's.

• Value-Oriented Shopping: Kohl's is known for its frequent sales, Kohl's Cash, and loyalty program, which enable savvy shoppers to get significant discounts on purchases. This focus on value is a consistent draw for budget-conscious consumers in Massachusetts.

• Variety of Home and Apparel Items: The store offers a wide selection across multiple departments, making it a viable option for outfitting the entire family and furnishing various rooms in the home.

However, it's crucial to acknowledge the challenges highlighted in recent customer reviews for this specific location:

• In-Store Organization and Stocking: Several reviews indicate issues with the store's organization, describing it as "a mess" with "piles and piles of clothes everywhere" and items being "mixed in together size wise." This can make finding products difficult and frustrating for shoppers.

• Staffing and Customer Service Challenges: Reports of a lack of available help on the sales floor and long wait times at checkout (e.g., "ONE cashier," "waited 20 minutes") suggest potential understaffing or inefficient staffing. Furthermore, one customer noted that Sephora workers were "too busy laughing" and that a cashier refused to ring up Kohl's clothing items at the Sephora checkout, causing additional inconvenience.

• Inconsistent Checkout Experience: The need to go to a separate checkout for Kohl's apparel items after shopping at Sephora within the same store created frustration for a customer, indicating a disjointed experience at times.

These points suggest that while the Mansfield Kohl's offers valuable services and products, the in-store operational efficiency and customer service experience may be inconsistent for some shoppers.

Kohl's is well-known for its aggressive promotional strategies, offering numerous ways for Massachusetts customers to save. These generally include:

• Kohl's Cash Earn and Redeem Periods: This is arguably Kohl's most popular promotion. During specific earning periods, customers receive Kohl's Cash coupons based on their spending, which can then be redeemed during designated redemption windows on nearly all merchandise.

• Kohl's Rewards: As part of their loyalty program, members earn 5% Kohl's Rewards on every purchase, every day. These rewards are converted into Kohl's Cash in $5 increments, providing continuous savings.

• Percent-Off Coupons: Kohl's frequently issues percent-off coupons (e.g., 15%, 20%, 30% off) that can be applied to various purchases, often combining with Kohl's Cash. Kohl's Card holders frequently receive higher percentage discounts.

• Weekly Ads and Digital Deals: New sales flyers are released weekly, featuring discounts on specific departments or product categories. Digital coupons are also available via the Kohl's app and website.

• Clearance Sales: Kohl's stores maintain extensive clearance sections with significant markdowns on out-of-season or discontinued merchandise, offering great deals for patient shoppers.

• Senior & Military Discounts: Kohl's often provides special discount days. For example, seniors (60+) may receive 15% off on Wednesdays, and active military, veterans, retirees, and their immediate family members may receive 15% off on Mondays (in-store only). It's best to confirm these specific offers with the store.

To maximize savings at the Mansfield Kohl's, Massachusetts shoppers are encouraged to join the Kohl's Rewards program, download the Kohl's app for digital coupons and Kohl's Cash tracking, and check the weekly ads before visiting.

For specific inquiries or to plan your visit to the Kohl's in Mansfield, here is their contact information:

• Address: 280K School St, Mansfield, MA 02048, USA

• Phone: (508) 339-1817

It's advisable to call ahead for current store hours or to confirm product availability.

For residents of Mansfield and surrounding areas in Massachusetts, Kohl's at Mansfield Crossing represents a convenient local option for a wide array of shopping needs. Its accessible location within a well-designed shopping center and its broad product range covering apparel, home goods, and now prestige beauty through Sephora, make it a potentially time-saving destination for families and individuals. The added convenience of services like hassle-free Amazon returns and Buy Online, Pick Up In Store further enhances its suitability for busy local lifestyles.

While recent customer feedback indicates that this particular location may sometimes struggle with in-store organization and staffing efficiency, leading to a less than ideal shopping experience for some, the core value proposition of Kohl's remains intact. The opportunity to earn and redeem Kohl's Cash, utilize various coupons, and access popular brands at competitive prices continues to be a strong draw. For local Massachusetts shoppers who prioritize finding good deals and appreciate the convenience of combined services (especially Amazon returns and Sephora access), Kohl's in Mansfield can still be a suitable option, provided they are prepared for the possibility of a less organized shopping environment at times. With thoughtful planning, customers can leverage Kohl's strengths to fulfill their shopping needs efficiently and economically within their community.