1988 Pavilion Way, Lexington, KY 40509, USA
For many families and individuals across Kentucky, a visit to a reliable department store is a cornerstone of their shopping routine. In Lexington, the Kohl's located at 1988 Pavilion Way stands as a prominent destination, offering a wide array of products designed to meet diverse household needs. From everyday apparel to home essentials, Kohl's has established itself as a go-to spot for value-driven shopping.
Kohl's prides itself on providing a blend of quality merchandise, competitive pricing, and a convenient shopping experience. This commitment often shines through in customer interactions. One loyal shopper expressed their satisfaction, stating, "I enjoy shopping at Kohls for various reasons including Quality, Price and friendly service especially at checkout. Mary at checkout does an outstanding job in my opinion and goes above and beyond to show customer appreciation every time I shop at Kohls. Thanks again to Mary and Kohls for the great shopping experience." This highlights the importance of dedicated staff members who make a real difference in the customer's journey, making shopping a more pleasant experience for locals.
However, like any large retail environment, the shopping experience can sometimes present challenges. Another customer's feedback sheds light on potential areas for improvement: "Kohl's has too much inventory that is not well-arranged. As a result, finding what I was looking for became a chore. Fortunately, I finally found the item I needed at a reasonable price. The best thing about the store is the Self-Checkout. I did not have to stand in line." This review points to the balancing act large department stores face between offering a vast selection and maintaining a perfectly organized layout. It also underscores the value of efficient checkout options, a feature that many busy Kentuckians appreciate.
Despite these varied experiences, Kohl's remains a popular choice due to its consistent promotions, diverse product range, and commitment to providing value to its customers in the Lexington community.
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The Kohl's department store in Lexington, Kentucky, is strategically located at 1988 Pavilion Way, Lexington, KY 40509, USA. This address places it within the bustling Hamburg Pavilion shopping area, a well-known retail hub that is easily accessible to residents throughout Lexington and the broader Central Kentucky region.
Pavilion Way is a key road within a major commercial district, ensuring excellent visibility and straightforward access for shoppers driving from various parts of the city. As part of the Hamburg Pavilion, the Kohl's store benefits from extensive parking facilities, allowing customers to park with ease, even during peak shopping seasons. This makes it convenient for those planning a longer shopping trip to browse the diverse departments or for quick stops to pick up online orders or make returns.
The location within the 40509 zip code further emphasizes its role as a central shopping point for a significant portion of Lexington's population, making it a reliable and accessible destination for household and apparel needs for local Kentuckians.
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Kohl's in Lexington provides a comprehensive suite of services designed to enhance the shopping experience and cater to a variety of customer needs beyond just purchasing items:
- Wide Product Assortment: The store stocks an extensive range of apparel, shoes, and accessories for women, men, and children. It also features a broad selection of home products, including small electrics, bedding, luggage, kitchenware, furniture, home decor, and pet supplies.
- Buy Online, Pick-Up In Store (BOPUS): Customers can shop on Kohls.com from home and pick up their orders at the Lexington store, often within two hours, saving on shipping costs and waiting times.
- Amazon Returns: Kohl's offers a convenient service for returning eligible Amazon items. Customers can drop off their packaged or unpackaged Amazon returns at the designated Amazon returns outpost within the store, and Kohl's handles the packing, labeling, and shipping for free.
- Self-Checkout Lanes: For a faster and more efficient transaction, the store provides self-checkout options, which are often highlighted by customers as a convenient feature, especially during busy periods.
- Kohl's Rewards Program: Customers can earn Kohl's Rewards on every purchase, providing ongoing savings.
- Kohl's Cash Program: A highly popular feature, Kohl's Cash is earned on qualifying purchases and can be redeemed on future buys, effectively providing discounts.
- Sephora at Kohl's: This location features a "shop-in-shop" Sephora, offering a curated selection of prestige makeup, skincare, hair, and fragrance brands, along with personalized beauty consultations from Sephora-trained Beauty Advisors.
- Gift Registry Services: Kohl's offers gift registry services for various occasions, such as baby showers and weddings, making it easy for friends and family to purchase gifts.
- Hassle-Free Return Policy: Kohl's generally accepts most returns up to 180 days after the original purchase date, with or without a receipt, providing flexibility for customers.
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The Kohl's store at 1988 Pavilion Way in Lexington, KY, offers several compelling features and highlights that make it a go-to shopping destination for local Kentuckians:
- Unbeatable Value with Kohl's Cash: The Kohl's Cash program is a major draw, allowing customers to earn spendable currency on their purchases. This unique loyalty reward effectively reduces future shopping costs, making it a favorite among budget-conscious shoppers.
- Convenience of Amazon Returns: The ability to drop off Amazon returns at Kohl's for free is an incredibly convenient service, saving customers time and effort, and often bringing them into the store for other purchases.
- Integrated Sephora at Kohl's: The presence of a Sephora shop-in-shop elevates the beauty offerings, providing local access to popular and high-end makeup, skincare, and fragrance brands that might otherwise require a trip to a larger city.
- Wide Selection of National Brands: Kohl's stocks a variety of well-known national brands across apparel, home goods, and other categories, ensuring quality and choice for shoppers.
- Friendly and Appreciative Staff: As highlighted in customer reviews, the presence of attentive and genuinely friendly staff, like "Mary at checkout," significantly enhances the shopping experience, creating a welcoming atmosphere.
- Efficient Self-Checkout Options: For those looking for a quick and seamless exit, the availability of self-checkout lanes is a valued feature that minimizes wait times.
- Frequent Promotions and Sales: Beyond Kohl's Cash, the store regularly offers sales, discounts, and coupon opportunities, allowing customers to maximize their savings on a wide range of products.
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Kohl's is renowned for its continuous stream of promotions and special offers, making it a favored spot for value-conscious shoppers in Kentucky. The Lexington location at 1988 Pavilion Way participates in these widespread savings opportunities:
- Kohl's Cash: This is the signature promotion. Customers earn Kohl's Cash (typically $10 for every $50 spent) during specific earning periods, which can then be redeemed during designated redemption windows on nearly all merchandise.
- Kohl's Rewards: As part of the Kohl's Rewards program, members earn 5% Kohl's Rewards on every purchase, every day. These rewards accumulate and convert into Kohl's Cash increments.
- Percent-Off Coupons: Kohl's frequently issues percent-off coupons (e.g., 15%, 20%, 30% off) that can be applied to a wide range of purchases. These are often sent via email, mailers, or through the Kohl's app.
- Category-Specific Sales: Regular sales events focus on specific departments, such as "Kitchen Up to 40% Off" or "Bedding 50% Off," providing targeted savings.
- Clearance Events: The store features robust clearance sections where items are significantly marked down, often with additional discounts during special clearance events, allowing for savings of "up to 70%."
- Daily Deals and Online Exclusives: Kohl's.com frequently offers "Today's Deals" and online-exclusive promotions that can sometimes be picked up in-store using the BOPUS service.
- Email and Text Alerts: Signing up for Kohl's email and text alerts is a great way for locals to receive notifications about upcoming sales, new Kohl's Cash earning periods, and exclusive offers.
Customers should always check coupon eligibility, as certain brands (like Sephora at Kohl's merchandise) and product categories may have exclusions, though they typically still earn Kohl's Rewards.
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For inquiries about products, store hours, or to speak with customer service at the Kohl's department store in Lexington, Kentucky, you can use the following contact details:
- Address: 1988 Pavilion Way, Lexington, KY 40509, USA
- Phone: (859) 543-1772
- Mobile Phone: +1 859-543-1772 (This number provides direct access to the store for customer convenience.)
It's always recommended to call during regular store hours for the most immediate assistance or to confirm specific product availability before your visit.
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For the community in Lexington, Kentucky, the Kohl's at 1988 Pavilion Way offers a multifaceted retail experience that is exceptionally well-suited to local needs and preferences. Its appeal stems from a strategic blend of affordability, convenience, and a commitment to customer satisfaction, making it a true asset to the area.
Firstly, Kohl's is synonymous with value. The popular Kohl's Cash and Kohl's Rewards programs provide tangible savings that resonate strongly with budget-conscious Kentuckians. These unique loyalty incentives, combined with frequent sales and coupons, empower shoppers to get more for their money across a vast range of merchandise, from everyday apparel to significant home purchases.
Secondly, the store's dedication to convenience is a major draw. Services like Buy Online, Pick-Up In Store and the highly appreciated Amazon Returns program streamline the shopping process, saving valuable time and effort for busy individuals and families. The presence of efficient self-checkout options further enhances this seamless experience.
Finally, the inclusion of a Sephora at Kohl's section significantly elevates the beauty offerings available locally, bringing prestige brands and expert consultations directly to Lexington residents without the need for extensive travel. This, coupled with the positive feedback regarding the friendly and helpful staff, creates a welcoming and rewarding shopping environment. In essence, Kohl's in Lexington is more than just a department store; it's a community resource that consistently delivers quality, value, and convenience tailored to the local Kentucky lifestyle.