Kohl's

For families and individuals across Jacksonville, Florida, seeking a convenient and value-driven shopping experience, Kohl's on Crosshill Boulevard stands as a cornerstone department store. Known for its wide selection of apparel, home goods, and now even beauty products through its partnership with Sephora, Kohl's aims to be a one-stop shop for many household needs. This article is designed to provide you, as a local user in Florida, with a clear, engaging, and informative overview of this particular Kohl's location, helping you understand its vast offerings, unique features, and how it consistently provides value to its customers.

Kohl's has long been a familiar name in American retail, celebrated for striking a balance between higher-end department stores and discounters. Their business model is built around offering national brands alongside popular private labels, often at competitive prices, further enhanced by their famous Kohl's Cash program. This approach makes it a favored destination for value-conscious shoppers who don't want to compromise on quality or selection. The Jacksonville store on Crosshill Blvd embodies this commitment, striving to provide a pleasant and efficient shopping environment where customers can find everything from new outfits for the family to essentials for the home, all while maximizing their savings. The consistent positive feedback on customer service and holiday sales further solidifies its reputation as a community staple.

The Kohl's department store is conveniently located at 9701 Crosshill Blvd, Jacksonville, FL 32222, USA. This address places it within a well-established retail corridor in Jacksonville, making it easily accessible for residents throughout the city and surrounding areas of Northeast Florida. Crosshill Boulevard is part of a robust network of roads, ensuring that the store is straightforward to reach by car from various neighborhoods.

Being situated in a prominent retail area means that the Kohl's location typically benefits from ample parking facilities, which is a significant convenience for shoppers, especially during busy periods like holiday sales or weekends. The general layout of these commercial zones in Florida is designed to handle a consistent flow of traffic, contributing to a relatively smooth journey to and from the store. For locals, this means that a trip to Kohl's can be seamlessly integrated into a day of errands, as it's often surrounded by other popular shopping destinations and essential services, enhancing its overall appeal as a central shopping hub in the community.

• Extensive Retail Selection: Kohl's offers a vast assortment of products across multiple departments, including:
  • Apparel: For women, men, children, juniors, and babies, including activewear, casual wear, dress wear, intimates, and adaptive clothing.
  • Footwear: A wide range of shoes for all ages and occasions.
  • Home Goods: Bedding, bath, kitchen appliances and tools, furniture, home decor, rugs, curtains, storage and organization, and vacuums.
  • Jewelry & Accessories: Watches, fine jewelry, fashion jewelry, handbags, and other accessories.
  • Beauty Products (Sephora at Kohl's): This location features a "Sephora at Kohl's" shop-in-shop, offering a curated selection of prestige makeup, skincare, fragrance, and haircare products, along with Sephora-trained Beauty Advisors for personalized consultations.
  • Toys: A dedicated section for toys for various age groups, including popular brands and characters.
  • Pet Products: A selection of items for pets, such as pet beds, carriers, and toys.
• Kohl's Rewards Program: Customers can sign up for the free Kohl's Rewards program, earning 5% Kohl's Rewards on every purchase, every day ($5 for every $100 spent), which converts into Kohl's Cash. Kohl's Card holders earn an elevated rate of 7.5%.
• Kohl's Cash: A unique loyalty currency earned during specific promotion periods. Kohl's Cash can be redeemed on future purchases, effectively acting as a discount coupon.
• Online Order Pickup (BOPUS): Customers can shop online at Kohls.com and pick up their orders conveniently in-store, often with same-day availability.
• Amazon Returns: A highly popular service, this Kohl's location accepts Amazon returns, allowing customers to drop off their pre-labeled Amazon packages for free, adding significant convenience to online shopping.
• Customer Service: The store strives to provide excellent customer service, with associates available to assist with product inquiries, returns (including a generous 180-day return policy for most items, with or without a receipt), and general shopping assistance.
• Kohl's Card Application & Management: Support for applying for a Kohl's Card and managing existing accounts is available.
• Gift Services: Gift cards are available for purchase, providing a flexible gifting option.

• "Sephora at Kohl's" Integration: A major highlight of this location is the presence of a dedicated Sephora shop. This brings a premium beauty retail experience directly into the department store, offering a wide array of high-end and trending makeup, skincare, and fragrance brands, complete with expert Beauty Advisors. This is a significant draw for beauty enthusiasts in Florida.
• Strong Value Proposition (Kohl's Cash & Rewards): Kohl's is renowned for its Kohl's Cash and Kohl's Rewards programs. These unique systems allow customers to earn currency on their purchases that can be redeemed for future savings, making it highly appealing for value-driven shoppers. Many customers specifically look forward to "holiday sales" and "discounts and sales."
• Excellent Customer Service: Customer reviews consistently praise the "customer service excellence" and the politeness and friendliness of associates. Staff are noted for being "very knowledgeable" and "explained store rewards and credit card options in detail," enhancing the overall shopping experience.
• Convenient Amazon Returns Program: The ability to return Amazon packages directly at Kohl's is a huge convenience factor for many Florida residents, simplifying online shopping returns and often encouraging additional in-store purchases.
• Wide Range of Brands: Kohl's offers a strong mix of popular national brands (e.g., Nike, Under Armour, Adidas) alongside their well-regarded private label brands (e.g., Sonoma Goods for Life, Croft & Barrow, Tek Gear, Jumping Beans), providing diverse options for various styles and budgets.
• Clean and Organized Store Environment: As noted in customer feedback, the store strives to be "very clean," contributing to a pleasant and easy-to-navigate shopping atmosphere.

Kohl's in Jacksonville, FL, is widely known for its frequent and significant promotions, making it a go-to destination for shoppers looking for deals. For locals in Florida, understanding how to leverage these offers is key to maximizing savings.

The cornerstone of Kohl's promotional strategy revolves around:

• Kohl's Cash: This is a unique loyalty currency. During designated "Kohl's Cash earn periods," customers receive a certain amount of Kohl's Cash (e.g., $10 for every $50 spent) on their purchases. This Kohl's Cash can then be redeemed during specific "Kohl's Cash redemption periods," acting as a coupon on future purchases. These periods are highly anticipated, especially around holidays.
• Kohl's Rewards Program: Separate from Kohl's Cash, the free Kohl's Rewards program earns members 5% back on every purchase, every day. These earnings are converted into $5 Kohl's Cash increments on the first of the following month and are valid for 30 days. Kohl's Cardholders often receive an elevated 7.5% earn rate.
• Percentage-Off Coupons: Kohl's frequently issues various percentage-off coupons (e.g., 15%, 20%, 30% off), often applicable to a wide range of merchandise. These can be found in mailers, emails, or through the Kohl's app.
• Department and Brand-Specific Sales: The store regularly features sales on specific departments (e.g., 50% off bedding, 40% off kitchenware) or brands. These sales are rotated frequently, offering consistent opportunities to save on different product categories.
• Senior and Military Discounts: Kohl's offers special discount days, such as a 15% Senior Day discount on Wednesdays for those 60 and above, and a 15% military discount every Monday for active military, veterans, retirees, and their immediate family members (in-store only).
• Seasonal Sales Events: Major holidays (like Memorial Day, Black Friday, Christmas) and seasonal transitions (Back to School, End-of-Season Clearances) are prime times for deep discounts across the store. Many customers specifically look forward to "holiday sales."
• Price Matching: Kohl's generally offers price matching, though exclusions apply, providing flexibility for competitive pricing.

Customers can stay informed about current sales and promotions by checking the Kohl's website, signing up for email alerts, downloading the Kohl's mobile app (which can store Kohl's Cash and coupons in a "Wallet"), or simply asking a friendly associate during their visit. The store's proactive approach to discounts makes shopping here particularly rewarding for value-conscious Floridians.

For inquiries about products, current sales, store hours, or any other assistance at the Kohl's in Jacksonville, Florida, please use the following contact details:

Address: 9701 Crosshill Blvd, Jacksonville, FL 32222, USA

Phone: (904) 772-8893

Mobile Phone: +1 904-772-8893

For residents of Jacksonville, Florida, the Kohl's on Crosshill Boulevard is an exceptionally suitable and valuable department store, perfectly aligned with the needs and preferences of local shoppers. Its prime location within a convenient retail hub ensures easy accessibility, making it a practical choice for everyday shopping or larger retail excursions.

What truly sets this Kohl's apart for locals is its outstanding commitment to value and diverse offerings. The famous Kohl's Cash and Kohl's Rewards programs provide tangible savings that resonate strongly with budget-conscious families, turning regular purchases into future discounts. The inclusion of the "Sephora at Kohl's" shop-in-shop adds a significant draw, offering access to prestige beauty brands alongside traditional department store merchandise, catering to a broader range of needs in one convenient location. Furthermore, the highly praised "customer service excellence," with associates being "very polite, friendly and explained store rewards and credit card options in detail," ensures a pleasant and informed shopping experience. The convenience of services like "Buy Online, Pick-Up in Store" and especially the "Amazon Returns" program further solidify its role as an indispensable local resource. For Floridians in Jacksonville, Kohl's provides a reliable, comprehensive, and value-packed shopping destination that consistently delivers on variety, quality, and savings, making it a consistent pleasure to shop here.