Kohl's

For countless families across Indiana, and particularly in the bustling Indianapolis area, Kohl's is more than just a department store; it's a go-to destination for everyday essentials, fashion updates, and a surprising array of home goods. Known for its extensive selection and value-driven promotions, Kohl's has cemented its place as a trusted retailer where shoppers can discover everything from the latest apparel trends for the entire family to stylish home decor, small appliances, and even beauty products from a dedicated Sephora inside. It’s a retail experience that balances variety with affordability, catering to the diverse needs and budgets of Indiana residents.

Kohl's operates on a model that emphasizes a broad product assortment coupled with a strong promotional strategy, most notably its popular Kohl's Cash rewards. This approach positions Kohl's as a convenient, one-stop shop where customers can outfit their families, furnish their homes, and find gifts without having to visit multiple specialty stores. The company's commitment to offering national brands alongside its own private labels provides a wide range of choices, ensuring there's something for every taste and preference. Beyond just shopping, Kohl's has also embraced modern retail conveniences, integrating services like online order pickup and seamless Amazon returns, which significantly enhance the overall customer experience. This dedication to providing both product diversity and practical services underscores why Kohl's remains a highly relevant and frequented department store for Indiana communities.

The Kohl's store in Indianapolis, Indiana, is conveniently located at 5660 Crawfordsville Rd, Indianapolis, IN 46224, USA. This address places it within a well-established commercial corridor, offering straightforward access for residents of Indianapolis and surrounding areas. Crawfordsville Road is a significant thoroughfare, ensuring high visibility and easy navigation to the store.

Accessibility is a key advantage of this Kohl's location. The store typically provides ample parking space, accommodating a large volume of vehicles and making it convenient for shoppers to visit without the hassle of searching for a spot. Its position on a main road likely means it's well-served by local public transportation routes, offering an option for those who do not drive. The store hours are generally accommodating, usually from 9:00 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 8:00 PM on Sundays, providing flexibility for shoppers to visit throughout the week. The design of Kohl's stores is typically spacious and well-lit, designed to facilitate a comfortable and efficient shopping experience for all customers.

Kohl's offers a wide array of services designed to enhance the shopping experience and meet the diverse needs of the Indianapolis community.

• P: Extensive Product Categories: This includes apparel for women, men, juniors, children, and babies; shoes; accessories; home products (bedding, bath, kitchen, decor, small electrics, luggage); and toys.
• P: Sephora at Kohl's: This location features a Sephora in-store, offering a premium selection of makeup, skincare, hair, and fragrance brands, along with personalized beauty consultations from Sephora-trained Beauty Advisors.
• P: Buy Online, Pick-Up in Store (BOPUS): Customers can shop Kohls.com from the comfort of their home and pick up their orders at the Indianapolis store, often within two hours, saving on shipping costs and waiting times.
• P: Amazon Returns: A highly convenient service where customers can drop off pre-labeled Amazon returns at the Kohl's Amazon returns outpost for free, without needing a box or packaging.
• P: Kohl's Rewards Program: This loyalty program allows members to earn Kohl's Cash and other rewards on their purchases.
• P: Gift Registry Services: Kohl's offers gift registries for various occasions, including baby registries, making it easy for friends and family to purchase desired items.
• P: Price Matching and Adjustments: Kohl's generally offers price matching and price adjustments, with specific exclusions (e.g., Sephora at Kohl's merchandise is typically excluded from coupon eligibility but earns Kohl's Rewards).
• P: No-Receipt Returns: Most returns are accepted up to 180 days after the original purchase date, with or without a receipt, providing significant flexibility for customers.

The Kohl's in Indianapolis, IN, offers several key features and highlights that make it a favorite shopping destination for locals.

• P: Value-Driven Shopping: As noted by a customer, "I am able to find many deals and I take full advantage of the Kohl Cash!" This highlights the core appeal of Kohl's: offering competitive prices and frequent opportunities for significant savings through its unique Kohl's Cash reward system.
• P: Diverse Product Selection: The store stocks "amazing products for you, your family and your home," including apparel, shoes, accessories, home products, small electrics, bedding, and luggage. This wide variety means shoppers can tackle multiple shopping needs in one visit.
• P: Presence of National Brands: Customers can find "the national brands you love (Nike, Disney, Levi's, Keurig)," ensuring access to popular and trusted names across various categories.
• P: Sephora at Kohl's: The in-store Sephora is a major highlight, providing Indianapolis residents with access to high-end makeup, skincare, hair, and fragrance brands, along with expert beauty advice, consolidating beauty shopping within a convenient department store setting.
• P: Convenient Amazon Returns: The ability to easily drop off Amazon returns for free at Kohl's is a significant convenience factor that draws many new and returning customers.
• P: Kohl's Cash Program: This unique loyalty currency allows shoppers to earn rewards on purchases and redeem them on future buys, creating a strong incentive for repeat visits.
• P: Emphasis on Customer Experience: Kohl's aims to offer an "enjoyable, easy shopping experience and incredible savings to every Kohl's customer," reflecting a commitment to service, despite some historical challenges in certain areas.

Kohl's is renowned for its aggressive and frequent promotional offers, making it a prime destination for savings for Indiana locals. The cornerstone of their promotional strategy is Kohl's Cash. Customers typically earn $10 in Kohl's Cash for every $50 spent during specific earning periods. This Kohl's Cash can then be redeemed during designated redemption windows, effectively acting as store credit on future purchases. This system encourages repeat visits and larger basket sizes.

Beyond Kohl's Cash, the department store frequently runs various sales and coupon events. These often include sitewide percentage-off coupons (e.g., 15%, 20%, or 30% off for Kohl's Card holders, with lower percentages sometimes available to all customers), as well as department-specific dollar-off or percentage-off coupons. Shoppers can typically apply one sitewide percent-off coupon, multiple department-specific coupons, and up to six dollar-off coupons (including Kohl's Cash) per order.

Seasonal sales are also a major draw, with discounts on items for holidays, back-to-school, and specific seasons. Free shipping offers are common for online orders over a certain threshold (e.g., $49). Additionally, Kohl's offers special discounts such as a 15% Senior Discount every Wednesday for those aged 60 and over, and a 15% Military Discount every Monday for active military, veterans, retirees, and their immediate family members (in-store only). Signing up for Kohl's Rewards (earning 5% rewards on every purchase) and receiving email alerts or using the Kohl's app are excellent ways for Indianapolis residents to stay informed about the latest deals, personalized offers, and upcoming Kohl's Cash earning and redemption periods.

To get in touch with the Kohl's in Indianapolis, here is their contact information:

• P: Address: 5660 Crawfordsville Rd, Indianapolis, IN 46224, USA
• P: Phone: (317) 244-7666

The Kohl's at 5660 Crawfordsville Rd in Indianapolis, IN, is an excellent choice for local Indiana residents due to its comprehensive offering and commitment to value. Its broad selection of apparel for the entire family, home goods, and now a full-service Sephora, ensures that shoppers can fulfill diverse needs in a single, convenient location. The strong emphasis on "deals" and the robust "Kohl's Cash" program directly cater to budget-conscious shoppers looking to maximize their purchasing power. This unique rewards system provides a tangible benefit that keeps customers returning.

However, it's important for potential customers to be aware of the recent change regarding plastic bag recycling, which is no longer offered at this location. While this might be a minor inconvenience for some environmentally-minded individuals who previously utilized the service, it doesn't detract from the store's primary retail offerings. Despite some general online feedback about customer service challenges experienced at a broader corporate level (not specific to this location), the core value proposition of Kohl's – a wide array of products, competitive pricing, and the highly popular Kohl's Cash – makes it a highly suitable and beneficial shopping destination for Indianapolis locals. Its added conveniences like Amazon Returns and Buy Online, Pick-Up in Store further cement its place as a valued community resource for everyday shopping needs.