1920 Catawba Valley Blvd SE, Hickory, NC 28602, USA
For North Carolina residents in search of a comprehensive shopping experience that combines variety, value, and convenience, Kohl's in Hickory stands as a reliable and popular choice. This well-known department store has long been a staple for families, offering an extensive range of products from clothing and footwear for all ages to home essentials, beauty products, and much more. Kohl's is particularly celebrated for its frequent promotions and unique rewards programs, making it a go-to destination for savvy shoppers looking to maximize their budget.
Kohl's distinguishes itself by striving to offer a curated, balanced assortment of products that cater to everyday needs and special occasions. Their commitment to providing "great product, great value, and a great experience" is evident in their customer service, where dedicated associates often go above and beyond to assist shoppers. As one delighted customer noted about an associate named Barry, "He has always been kind, friendly and courteous. This is a person that I would want to hire if I had the chance. He cut his break short today to help out when he saw a line forming at the customer service desk and that's just the type of person he is. Putting the customer first." Such dedication truly makes Kohl's a place where locals enjoy shopping.
The Kohl's store in Hickory, NC, is conveniently located at HICKORY RIDGE SHOPPING CT, 1920 Catawba Valley Blvd SE, Hickory, NC 28602, USA. This address places it within a prominent shopping center, ensuring excellent accessibility for residents throughout Hickory and the surrounding North Carolina communities. Catawba Valley Boulevard SE is a well-traveled route, making the store easy to reach by car.
Being part of a shopping complex, Kohl's benefits from ample parking availability, which is a significant convenience for shoppers, especially during busy periods. Its location within a larger retail hub means that a visit to Kohl's can be easily combined with other errands, making it a practical and efficient stop for your shopping needs. The store's consistent operating hours also contribute to its accessibility, accommodating various schedules.
Kohl's offers a wide array of products and customer-focused services designed to provide a complete and convenient shopping experience for North Carolina locals:
- Extensive Product Categories: Kohl's features a vast selection of merchandise, including:
- Apparel for women, men, juniors, and children (including popular denim styles, activewear, intimates, and seasonal collections).
- Footwear for the whole family.
- Home products (bedding, bath, kitchen & dining, furniture, home decor, outdoor living, and storage solutions).
- Jewelry and accessories.
- Beauty products, notably through Sephora at Kohl's locations, offering a premium beauty experience.
- Small appliances and electronics.
- Toys and kids' books.
- Pet products.
- Kohl's Cash Program: A signature service where customers earn Kohl's Cash coupons during specific earning periods, typically $10 for every $50 spent. These coupons can then be redeemed on future purchases, offering significant savings.
- Kohl's Rewards Program: A free loyalty program that allows members to earn 5% Kohl's Rewards on every purchase, which converts to $5 Kohl's Cash for every 100 points. Kohl's Card holders can earn an elevated 7.5% in rewards.
- In-Store Pickup for Online Orders: Customers can shop online at Kohls.com and pick up their purchases conveniently at the Hickory store, often saving on shipping costs and time.
- Amazon Returns: Kohl's offers the convenient service of accepting Amazon returns in-store, providing a hassle-free option for customers to return eligible items without packaging or labels.
- Efficient Customer Service: As highlighted by local reviews, Kohl's places importance on customer service, with associates like Barry going above and beyond to assist shoppers with inquiries, returns, and other needs. Their "top-notch" service contributes significantly to a positive shopping experience.
- Flexible Return Policy: Kohl's generally offers a generous return policy, accepting most returns with or without a receipt within 90 days (120 days for Kohl's Card transactions), though some exceptions apply (e.g., electronics, Sephora items).
Kohl's in Hickory offers several key features that enhance its appeal to North Carolina shoppers:
- Sephora at Kohl's Integration: A significant highlight is the presence of a Sephora shop-in-shop within many Kohl's locations, including potentially the Hickory store. This provides access to a wide range of prestige beauty brands and products, often accompanied by beauty advisors, enhancing the overall beauty shopping experience.
- Value-Driven Shopping with Kohl's Cash: The innovative Kohl's Cash program is a major draw, allowing customers to earn rewards on purchases that can be used like currency on future visits, effectively providing built-in discounts on subsequent shopping trips.
- Kohl's Card Benefits: For frequent shoppers, the Kohl's Card offers elevated rewards earning (7.5% back in Kohl's Rewards on Kohl's purchases), exclusive discounts, a special anniversary offer, and potential for Most Valued Customer (MVC) status, which includes monthly free shipping opportunities.
- Brand Assortment: Kohl's carries a mix of national brands and popular private labels (like Croft & Barrow, Sonoma Goods for Life, Tek Gear, Jumping Beans), offering a broad range of styles and price points to suit diverse customer preferences.
- Omni-Channel Experience: Kohl's prioritizes a seamless shopping journey whether online or in-store, with services like in-store pickup and easy returns facilitating this integration.
- Community-Oriented Staff: As evidenced by customer testimonials, the staff at Kohl's often receives praise for being "knowledgeable and customer oriented," "kind, friendly and courteous," making the in-store experience more pleasant and efficient.
Kohl's is well-known for its dynamic promotional calendar, ensuring there's almost always a way for North Carolina locals to save. Key promotions and offers include:
- Kohl's Cash Earn and Redeem Periods: These are central to Kohl's promotions. During "earn" periods, you receive Kohl's Cash based on your purchase total, which you can then spend during designated "redeem" periods. These often coincide with peak shopping seasons.
- Kohl's Rewards: As a member of the free Kohl's Rewards program, you earn 5% back on every purchase. If you have a Kohl's Card, this increases to 7.5% back in rewards. These rewards automatically convert to $5 Kohl's Cash increments that are issued monthly and valid for 30 days.
- Stackable Coupons: A significant advantage at Kohl's is the ability to "stack" coupons. You can often combine a percentage-off coupon with a dollars-off coupon (e.g., Kohl's Cash or a specific category discount).
- Email and Mobile App Exclusive Deals: Signing up for Kohl's emails often grants an instant discount (e.g., 15% off your next order) and keeps you informed about upcoming sales and promotions. The Kohl's mobile app also provides exclusive deals and allows you to track your rewards.
- Senior and Military Discounts: Kohl's offers a 15% Senior Discount on Wednesdays (for shoppers aged 60 and older, in-store only) and a 15% Military Discount on Mondays (for active and former military personnel, veterans, and their families, in-store only).
- Seasonal Sales & Clearance: Expect significant sales events during holidays (e.g., Black Friday, Cyber Monday, Christmas, Back to School) and end-of-season clearances, with deals on a wide range of items.
- Price Adjustments: If an item you purchased is marked down within 14 days of your purchase, you can typically get the difference back, though some exclusions may apply.
Staying updated on Kohl's promotions is key to maximizing savings, and their website and mobile app are excellent resources for current deals.
For direct inquiries or assistance, you can reach the Kohl's store in Hickory, NC, using the following contact details:
- Address: HICKORY RIDGE SHOPPING CT, 1920 Catawba Valley Blvd SE, Hickory, NC 28602, USA
- Phone: (828) 324-6991
For North Carolina locals, Kohl's in Hickory presents itself as an exceptionally suitable and versatile shopping destination. Its broad appeal stems from a combination of diverse product offerings, strong value propositions, and a commitment to customer satisfaction, making it a reliable choice for families and individuals alike.
Firstly, the sheer variety of merchandise available under one roof means that locals can often fulfill multiple shopping needs in a single trip. Whether it's refreshing a wardrobe, buying essentials for the home, or exploring the latest in beauty with Sephora at Kohl's, the store minimizes the need to travel to multiple specialty shops. This convenience is a significant time-saver for busy households in the Hickory area.
Secondly, Kohl's distinctive approach to value, particularly through its Kohl's Cash and Kohl's Rewards programs, deeply resonates with budget-conscious consumers. These programs allow shoppers to consistently earn and redeem savings, effectively stretching their purchasing power. For North Carolina residents who appreciate smart shopping, the ability to "stack" coupons and benefit from ongoing rewards makes Kohl's a highly attractive option.
Lastly, the emphasis on customer service, as highlighted by local patrons, underscores a positive and supportive shopping environment. Knowing that you can rely on knowledgeable and courteous staff, like Barry, to assist you with everything from finding items to processing returns, significantly enhances the overall experience. While some customers might note changes in store layout, the consistent dedication to helpfulness ensures that Kohl's remains a welcoming and efficient place to shop for the local community.