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JCPenney

Perfume Store Near MeMichiganKent CountyGrand RapidsEast Paris28th Street Southeast

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Phone

+1 616-949-7600

Address

3225 28th St SE, Grand Rapids, MI 49512, USA

Website

www.jcpenney.com

Hours

Monday 11:00 AM - 8:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 11:00 AM - 8:00 PM
Friday 11:00 AM - 9:00 PM
Saturday 11:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM

JCPenney Introduce

Welcome, Michigan shoppers! If you're looking for a reliable and comprehensive shopping experience right here in our great state, you've likely considered or already frequented a department store. Today, we're focusing on a long-standing favorite that continues to serve the diverse needs of families and individuals across the region: JCPenney. More than just a place to buy clothes, JCPenney offers a wide array of products and services designed to make your life easier and more stylish. From the latest trends in apparel to essentials for your home, and even convenient in-store services, JCPenney aims to be a one-stop shop for many of your everyday needs.

Department stores like JCPenney have been a cornerstone of American retail for generations, evolving with the times to continue providing value and convenience. They bring together a vast selection of merchandise under one roof, saving you time and effort as you shop for various items. For those of us in Michigan, having access to a well-stocked and customer-focused department store means that whether you're revamping your wardrobe, furnishing a new home, or finding the perfect gift, you can often do it all in one accessible location. This article will provide a detailed look at the JCPenney location in Grand Rapids, highlighting its offerings, accessibility, and what makes it a valuable resource for local shoppers.

One of the key benefits of a department store model is the ability to browse a wide range of products across different categories. Instead of visiting multiple specialty stores, you can find clothing for every member of the family, cosmetics, jewelry, home decor, kitchenware, and much more, all within a single establishment. This convenience is particularly appealing for busy individuals and families. Furthermore, department stores often provide a comfortable and spacious shopping environment, allowing for a more relaxed and enjoyable experience. Let's delve deeper into what the Grand Rapids JCPenney has to offer.

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Location and Accessibility

The JCPenney store we're highlighting is conveniently located at 3225 28th St SE, Grand Rapids, MI 49512, USA. This prime location places it within a bustling retail area, making it easily accessible for residents of Grand Rapids and surrounding communities. The 28th Street SE corridor is a well-known shopping destination in West Michigan, characterized by a concentration of various retail establishments, dining options, and other amenities. This means that when you plan a trip to JCPenney, you’re often just a short drive from other errands or leisure activities, making your shopping experience even more efficient.

Accessibility is a significant factor for any local business, and the Grand Rapids JCPenney benefits from its placement within a well-developed infrastructure. There's ample parking available, which is a crucial consideration for any shopper, especially during peak seasons or busy weekends. The ease of getting in and out of the parking lot, coupled with clear signage, contributes to a stress-free visit. Furthermore, its location along a major thoroughfare ensures it's reachable whether you're coming from downtown Grand Rapids, the suburbs, or even from neighboring towns in West Michigan. Public transportation options in the area may also provide routes to this shopping district, offering an alternative for those who prefer not to drive.

The surrounding area also offers a familiar and comfortable environment for Michigan shoppers. Being part of a larger retail complex often means that the area is well-maintained and provides a sense of security. The proximity to other popular stores and services means you can consolidate your trips, optimizing your time and making the most of your day out. For those navigating the Grand Rapids area, this JCPenney store stands as a recognizable landmark within the retail landscape, making it easy to find for both long-time residents and newcomers alike.

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Services Offered

Beyond its extensive product offerings, JCPenney is known for providing a range of convenient in-store services that enhance the overall customer experience. These services often make JCPenney a practical choice for more than just shopping:

  • Salon Services: Many JCPenney locations, including the one in Grand Rapids, feature a full-service salon. These salons typically offer a wide array of hair care services, including cuts, coloring, styling, and treatments for men, women, and children. It's a convenient option to combine your hair appointment with your shopping trip.
  • Portrait Studio: For capturing life's special moments, JCPenney Portrait Studios are a popular choice. They offer professional photography services for families, children, newborns, graduations, and other occasions. It's a great way to create lasting memories without having to travel to a separate photography studio.
  • Custom Blinds & Shades: JCPenney offers a comprehensive service for custom window treatments, helping you find the perfect blinds, shades, or drapes to enhance your home's décor and functionality. Their experts can assist with measurements and installation, making the process seamless.
  • Optical Center: Some JCPenney stores include an optical center, providing eye exams, prescription eyeglasses, and contact lenses. This service adds another layer of convenience, allowing you to take care of your vision needs while you shop.
  • Jewelry Repair: For those cherished pieces that need a little attention, JCPenney often provides in-store jewelry repair services, ranging from ring sizing to stone replacement.
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Features / Highlights

JCPenney stands out for several key features that contribute to its enduring appeal among Michigan shoppers. These highlights often translate into a better shopping experience and greater value:

  • Diverse Product Selection: JCPenney boasts a vast inventory that spans multiple departments. This includes a wide range of apparel for men, women, and children, from everyday casual wear to formal attire. They also offer a substantial selection of home goods, including bedding, bath linens, kitchenware, small appliances, and decorative items. You can also find a variety of accessories like jewelry, handbags, and shoes, along with cosmetics and fragrances.
  • Dedicated Big & Tall Men's Department: As highlighted by customer reviews, JCPenney is particularly noted for its "big and tall department for men," offering "amazing options and lots of them." This dedicated section ensures that men of all sizes can find stylish and well-fitting clothing, which can often be a challenge at other retailers. This commitment to inclusivity in sizing is a significant advantage for many shoppers.
  • Clearance Sections: Customers frequently praise JCPenney's "clearance sections," indicating that these areas are well-stocked and offer substantial savings. For budget-conscious shoppers or those looking for a great deal, the clearance racks are a popular destination for finding quality items at reduced prices.
  • Customer Service & Returns: Based on customer feedback, the store maintains a high standard of service, with shoppers reporting that "service is great" and they "never have an issue with returns, rather in store or online." This hassle-free approach to returns builds trust and confidence among customers, knowing that they can shop with peace of mind. While acknowledging that there may not always be enough staff on the floor, the available associates are described as "very helpful," proactively asking if assistance is needed.
  • Online and In-Store Integration: JCPenney seamlessly integrates its online and in-store shopping experiences. This allows customers to browse products online, check in-store availability, place orders for pickup, or initiate returns both in-store and online, providing maximum flexibility and convenience.
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Promotions or Special Offers

JCPenney is well-known for its frequent promotions, sales events, and special offers, which provide excellent opportunities for Michigan shoppers to save on their purchases. These promotions are a significant draw for many customers, making quality merchandise more affordable. While specific offers change regularly, here's a general overview of what you can typically expect:

JCPenney regularly features percentage-off sales across various departments, often tied to specific categories like apparel, home goods, or jewelry. These sales can range from 20% off to 60% off or even more during major events. Keep an eye out for their "Lowest Prices of the Season" events, which offer deep discounts on a wide array of items.

Beyond general sales, JCPenney frequently issues coupons, both online and in print. These coupons can provide additional savings on top of sale prices, or a flat dollar amount off a minimum purchase. Signing up for their email list or checking their website before you shop is a great way to ensure you don't miss out on these valuable discounts.

They also have specific holiday sales, such as Black Friday, Cyber Monday, Memorial Day, Labor Day, and Christmas sales, which are some of the biggest shopping events of the year. During these periods, you can expect some of the most significant markdowns and special bundle offers.

Furthermore, JCPenney often runs loyalty programs or credit cardholder benefits, providing exclusive discounts, early access to sales, or reward points that can be redeemed for future purchases. It's always a good idea to inquire about their loyalty programs if you plan to be a frequent shopper.

For those who enjoy a bargain, the aforementioned clearance sections are a constant source of special offers. These sections are regularly updated with items marked down to their final prices, offering some of the best deals in the store. Be sure to check these areas for hidden gems and incredible savings on quality merchandise.

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Contact Information

For direct inquiries or assistance, you can reach the JCPenney store in Grand Rapids using the following contact details:

  • Address: 3225 28th St SE, Grand Rapids, MI 49512, USA
  • Phone: (616) 949-7600

It's always a good idea to call ahead for specific store hours, service availability, or to confirm stock if you're making a special trip for a particular item. You can also visit the official JCPenney website for general information, online shopping, and to check for current promotions.

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Conclusion: Why this place is suitable for locals

For residents across Michigan, and particularly those in and around Grand Rapids, JCPenney at 3225 28th St SE stands out as a highly suitable and reliable shopping destination. Its comprehensive offerings, convenient location, and commitment to customer satisfaction make it a valuable asset to the local community.

One of the primary reasons JCPenney resonates with local shoppers is its ability to serve a wide range of needs under one roof. Whether you're a parent shopping for school clothes, a homeowner looking to refresh your living space, or an individual seeking quality apparel for yourself, the diverse product selection ensures there's something for everyone. The specialized departments, such as the well-regarded big and tall section for men, demonstrate an understanding of varied customer requirements, making it a more inclusive shopping experience.

Beyond the products, the array of in-store services, including the salon and portrait studio, adds significant value. These services transform JCPenney from just a retail store into a practical destination where you can efficiently combine errands. This convenience is particularly appealing in our busy lives, allowing you to save time by ticking off multiple items on your to-do list in a single visit.

Furthermore, the consistently positive customer feedback regarding service and returns speaks volumes about the store's dedication to shopper satisfaction. Knowing that returns are handled smoothly and that helpful staff are available (even if sometimes limited in number on the floor) fosters a sense of trust and encourages repeat visits. This focus on a positive customer experience aligns with the values often appreciated by local Michigan communities.

Finally, the regular promotions and sales events make JCPenney an economically sensible choice. In today's climate, finding good value for your money is more important than ever, and JCPenney consistently delivers opportunities for savings through its various discounts and clearance offerings. For Michigan residents seeking quality goods and services without breaking the bank, the Grand Rapids JCPenney remains a practical and appealing option. It's a place where you can find what you need, feel confident in your purchases, and enjoy a straightforward shopping experience tailored to local preferences.

Photos

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Location

Customer Reviews

Sharon Kosier

Apr 10, 2025

I love Penny's! Service is great, I never have an issue with returns, rather in store or online. Like most other stores, there are never enough people on the floor. However, those who are are very helpful. Even when you're just walking by, they will ask if you need help.

Steve Ray

May 15, 2025

Love shopping their clearance sections. Their big and tall department for men has amazing options and lots of them. I prefer jc penny better than some other big and tall stores, especially when they go on sale or clearance.

Tyler Robart

Mar 22, 2025

Nice store with great layout! My wife goes in here often and most recently to look at some heals. Definitely nice they have all the different brands and options

Family Bailey

Nov 12, 2022

For the most part, the store was in great order. A little confused on having to go through pretty much every burrow upstairs and downstairs... finding some great deals in odd places... but... They had a sale on plenty of vactionwear and holiday clothes. As well as year round essentials. The draw in merch was appealing to the eyes. Fun and enticing. And that mannequin on the way out? I might come back for his outfit. The staff was polite and a little peppy. It was a nice experience.

Ovidio Echeverria

Nov 12, 2023

The selection of clothes is unique; any styles you need JCPenny has it. Jeans all around, shirts to choose from, jackets, everything from toys Employees have very high spirits too, that's what I loved about this place. The place is also very clean like not gonna lie. 😀👍

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