5356 E Skelly Dr, Tulsa, OK 74135, USA
For individuals in Oklahoma, particularly those in Tulsa seeking a specialized retail experience for smoking accessories, premium glass, and related products, Glassworx Smoke Shop & Glass Gallery at 6529 E 51st St stands as a prominent local destination. More than just a typical gift shop, Glassworx caters to a specific niche, offering a comprehensive selection of high-quality glass art, functional smoking devices, vaporizers, and an array of accessories designed to enhance the experience for enthusiasts. It’s a place where knowledgeable staff and a diverse inventory come together to serve the needs of a discerning clientele.
Glassworx has established itself as a reputable name in the Tulsa area for its focus on providing a wide range of products, from intricate "glass gallery" pieces to everyday smoking essentials. The "Smoke Shop" aspect of its name truly reflects its primary offerings, which include various types of pipes, rigs, and accessories. What sets a dedicated establishment like Glassworx apart is the specialization and depth of its inventory, often carrying brands and unique items that might not be found in more general retail environments.
Customer reviews frequently highlight the exceptional service provided by the staff. One glowing testimonial praised Claire at a Glassworx location (mentioning "81 and Sheridan" but indicating a visit to a second store, implying consistent service across their outlets), stating she is "SO AMAZZING" and provides excellent "customer service." Another review lauded Eric for going above and beyond to "make things right" after an issue with a product purchase, providing free accessories and replacing a coil. This commitment to customer satisfaction and problem-solving is a significant draw for locals, fostering trust and loyalty within the community.
Beyond the functional products, Glassworx also appeals to those interested in the artistry of glass. The "Glass Gallery" portion of its name suggests a selection of pieces that are not just tools but also works of art, appealing to collectors and individuals who appreciate craftsmanship. Additionally, the availability of items like "amazing incense selections" indicates a broader offering of related counter-culture or lifestyle products, making it a diverse "gift shop" for those with specific interests. For Oklahoma residents in this market, Glassworx aims to be a reliable and expert-driven source for their needs.
Glassworx Smoke Shop & Glass Gallery is conveniently located at 6529 E 51st St, Tulsa, OK 74145, USA. This address places it along a major commercial corridor in Tulsa, East 51st Street, which is a well-known thoroughfare spanning a significant portion of the city. Its position makes it readily accessible to a large segment of the local population, including those coming from various neighborhoods within Tulsa and potentially nearby communities.
For individuals traveling by car, East 51st Street offers excellent connectivity. The store is situated in a commercial area, which typically provides ample parking options, either in dedicated lots for the specific building or within a larger plaza. This ease of parking is a significant advantage, allowing customers to visit the shop without concerns about finding a spot, making their trip more convenient and stress-free. The ability to quickly get in and out is often appreciated by customers visiting specialized retail outlets.
Public transportation also serves the vicinity of 6529 E 51st St. Tulsa Transit (Go Transit) operates various bus routes throughout the city, and it is highly probable that lines pass along or near East 51st Street. Locals who rely on public transit can research specific bus stops that are within a reasonable walking distance of the Glassworx location. Checking the latest Tulsa Transit schedules and route maps would provide the most accurate information for public transport accessibility.
The surrounding area on East 51st Street often features a mix of other retail establishments, dining options, and service businesses. This can make Glassworx a convenient stop as part of a larger errand run, allowing customers to combine their visit with other shopping or activities in the area. The strategic placement within a busy commercial zone contributes to its visibility and overall accessibility for the local Oklahoma community.
Glassworx Smoke Shop & Glass Gallery primarily offers retail sales of specialized products, but their services extend to providing expert product knowledge and customer support within their niche.
- Extensive Selection of Glass Pipes & Water Pipes: Offering a wide range of bongs, dab rigs, bubblers, and hand pipes, from basic functional pieces to intricate "glass gallery" art pieces.
- Vaporizers & E-Rigs: Stocking various types of vaporizers, including portable and desktop models, often featuring popular brands like Puffco, as mentioned in customer reviews (e.g., "Puffco 3d xl chamber").
- Smoking Accessories: Providing a comprehensive array of accessories essential for smoking and vaping, such as grinders, lighters, rolling papers, cleaning supplies (e.g., "99% isopropyl alcohol," specialized glass cleaners), and storage solutions.
- Incense Selection: Offering a variety of "amazing incense selections," catering to customers looking for aromatic products to enhance their environment, potentially alongside their smoking experience.
- Customer Product Guidance: Knowledgeable staff members are available to provide expert advice and recommendations on products, helping customers choose the right items based on their needs, preferences, and experience level. This includes guidance on products like Puffco coils and chambers.
- Troubleshooting & Support: As evidenced by a customer review, the staff actively assists with product issues (e.g., "issues with our coil"), making efforts to "make things right" through replacements or solutions.
- Loyalty/Rewards Program: Based on external information (Fivestars Rewards), Glassworx participates in a loyalty program allowing customers to earn points on purchases that can be redeemed for discounts, such as "$1 OFF" for 45 points up to "$250 OFF" for 5000 points. They also offer "100pts Free after purchase."
- Quality Assurance (Problem Resolution): Demonstrated by proactively replacing a faulty coil and providing additional accessories like "free q tips" and isopropyl alcohol, the store shows a commitment to ensuring product satisfaction and resolving customer issues.
Glassworx Smoke Shop & Glass Gallery at 6529 E 51st St in Tulsa stands out with several key features and highlights that draw in its local customer base.
- Exceptional Customer Service: Consistently praised in customer reviews, staff members like Claire and Eric are highlighted for being "SO AMAZZING," "helpful," and going above and beyond to "make things right." This dedication to customer satisfaction is a significant draw, fostering loyalty.
- Problem-Solving Approach: A standout feature is the staff's willingness and ability to resolve issues, such as replacing a faulty product and offering additional complimentary items (like Q-tips and isopropyl alcohol) to ensure the customer leaves satisfied.
- Diverse Product Inventory: The store offers a wide selection of glass pieces, vaporizers (including specific brands like Puffco), smoking accessories, and "amazing incense selections," catering to various preferences and needs within the smoke shop niche.
- Quality of Glassware: While not explicitly detailed, the "Glass Gallery" aspect and the type of specific product mentions (like Puffco 3D XL chamber) suggest a focus on higher-quality and specialized glass items, appealing to connoisseurs.
- Competitive Incense Pricing: A customer specifically mentioned "amazing incense selections & prices!!", indicating that the store offers good value on these complementary products.
- Loyalty Program: The availability of a rewards program (Fivestars) where customers can earn points and redeem them for discounts provides a strong incentive for repeat business and adds value to purchases.
- Knowledgeable Staff: The interactions described in reviews, where staff accurately identify needs and offer solutions, point to a well-informed team capable of assisting customers with their specific inquiries and product choices.
Glassworx Smoke Shop & Glass Gallery, as a specialized retailer, offers promotions primarily through its loyalty program and potentially through in-store deals. Based on publicly available information, their main promotional structure is as follows:
- Fivestars Rewards Program: This is the most prominent promotion available. Customers can sign up for this loyalty program to earn points on their purchases. The points can then be redeemed for various discounts on future transactions. Examples of redemption tiers include:
- 45 points for $1 OFF
- 75 points for $2 OFF
- 140 points for $4 OFF
- 175 points for $5 OFF
- Up to 5000 points for $250 OFF
- Initial Sign-Up Bonus: New members of the Fivestars program often receive a bonus, such as "100pts Free after purchase," providing an immediate head start on earning rewards.
- Periodic "Free Deals": The Fivestars platform also indicates that Glassworx may offer specific "Free Deal" promotions that can be saved and redeemed in-store. These are typically time-limited.
- In-Store Deals & Bundles: While not explicitly advertised online in detail, the customer review mentioning "Eric hooked us up with free q tips with the purchase of a Puffco 3d xl chamber" and providing "more q tips and 99% isopropyl alcohol" suggests that the store offers spontaneous or personalized deals, freebies, or bundles, particularly when customers purchase higher-value items or encounter issues. These unadvertised offers contribute to customer satisfaction and loyalty.
- Competitive Pricing on Specific Items: The review highlighting "amazing incense selections & prices!!" suggests that certain product categories are consistently priced competitively, acting as an ongoing draw for customers.
For the most current and specific promotions at Glassworx Smoke Shop & Glass Gallery, locals in Tulsa are encouraged to visit the store in person, inquire with the staff, or check the Fivestars app for active deals and to track their rewards points. Given the nature of a smoke shop, some deals may be unadvertised online due to regulations or simply be at the discretion of the staff to enhance the customer experience.
For direct inquiries, product availability, or any other assistance regarding Glassworx Smoke Shop & Glass Gallery in Tulsa, please use the following contact details:
- Address: 6529 E 51st St, Tulsa, OK 74145, USA
- Phone: (918) 561-6882
Please note that the mobile phone number +1 918-561-6882 is the same contact number as the landline. It is recommended to call during their business hours for the most immediate assistance. Based on available public data, the general operating hours for Glassworx are typically: Monday - Thursday: 9:00 AM - 9:00 PM; Friday: 9:00 AM - 10:00 PM; Saturday: 9:00 AM - 10:00 PM; Sunday: 10:00 AM - 9:00 PM. However, it is always a good practice for locals to verify these hours directly, especially around holidays, by checking their website or performing a quick online search for "Glassworx Smoke Shop 6529 E 51st St Tulsa OK hours."
For the residents of Tulsa and the wider Oklahoma region who are seeking a specialized and reliable source for smoking accessories, premium glass, and related products, Glassworx Smoke Shop & Glass Gallery at 6529 E 51st St is an exceptionally suitable and highly recommended destination. Its strong emphasis on customer service, diverse inventory, and commitment to resolving issues positions it as a go-to for the local community.
Firstly, the most compelling reason for locals to choose Glassworx is the outstanding customer service. Reviews consistently praise staff members like Claire and Eric for being "SO AMAZZING," "helpful," and dedicated to "making things right." This level of personalized attention and willingness to go above and beyond, even in challenging situations like a faulty product, builds immense trust and ensures that customers feel valued and well-cared for. For locals who appreciate genuine service, this is a significant draw.
Secondly, the comprehensive and specialized product selection caters directly to a specific market within Oklahoma. Whether customers are looking for intricate "glass gallery" pieces, high-tech vaporizers like Puffco products, or simply quality "incense selections," Glassworx likely has it. This depth of inventory, coupled with staff knowledge, ensures that enthusiasts and casual users alike can find precisely what they need, often with expert guidance.
Moreover, the store's willingness to address and rectify product issues (as demonstrated by replacing a coil and providing complimentary accessories) speaks volumes about its commitment to customer satisfaction. This proactive approach to problem-solving builds confidence and peace of mind for local shoppers, knowing that their investment is protected and they have a reliable partner for their purchases.
Finally, the convenient location on East 51st Street with readily available parking makes Glassworx easily accessible from various parts of Tulsa. This practical consideration allows locals to seamlessly integrate a visit into their routine, whether it's a planned purchase or a quick stop for accessories. The combination of accessibility, extensive product offerings, and, most importantly, stellar customer service makes Glassworx Smoke Shop & Glass Gallery a highly suitable and highly recommended "gift shop" for its specific niche within the Oklahoma community.