FragranceShop.com

Hello, New Jersey locals! Are you on the hunt for your next signature scent, a thoughtful gift, or perhaps a beloved classic fragrance at a competitive price? You might have come across **FragranceShop.com**, located right here in Somerset, NJ. This establishment positions itself as a destination for those seeking a wide selection of perfumes and colognes, often at discounted rates, aiming to be your go-to source for both popular designer fragrances and perhaps some niche finds. While the allure of great deals on fragrances is certainly appealing, it's always wise for consumers to be well-informed before making a purchase, particularly when dealing with online-centric businesses that also have a physical presence.

FragranceShop.com operates primarily as an online retailer, offering a vast inventory of perfumes and colognes from various designer brands. Their business model focuses on providing these fragrances at competitive, often discounted, prices, appealing to a wide range of customers looking for value. They cater to both individual buyers and potentially wholesale customers, given their broader online presence. As a point of interest, their physical address in Somerset suggests a local hub for their operations, which might include order fulfillment or a customer service point. However, it's important to note that the primary mode of interaction for many customers will be through their online platforms. While they aim to provide "high-quality perfumes at unbeatable discount prices" and claim to be a "licensed distributor for all major fragrance brands," customer experiences can vary, as is common with large-volume online retailers. Therefore, it's prudent for New Jersey consumers to approach their purchases with a clear understanding of the company's policies and customer service reputation, as highlighted by some public feedback.

FragranceShop.com is physically located at **71 Veronica Ave, Somerset, NJ 08873, USA**. This address places it in Somerset, a part of Franklin Township in Somerset County, New Jersey. Veronica Avenue is a local thoroughfare, and the area generally comprises a mix of commercial and industrial businesses.

For New Jersey locals, accessing this location would typically involve driving. Somerset is well-situated within Central New Jersey, offering reasonable access from nearby towns and major routes. Depending on your starting point, you might use major roads like Route 27, Route 18, or even I-287 to get to the vicinity. Parking would likely be available on-site at their business location. However, it's crucial for locals to understand that while there's a physical address, FragranceShop.com primarily operates as an online business. This means that direct in-person shopping might not be the intended or advertised method of engagement, and any visits would likely be for specific purposes like customer service inquiries, as suggested by the nature of some customer reviews. It's always advisable to contact them beforehand to confirm if they accommodate walk-in visits for Browse or returns, as the focus appears to be on online transactions with a physical fulfillment center. This distinction is important for managing expectations when planning a visit to this Somerset location.

While FragranceShop.com primarily operates as an online retailer, its physical presence in Somerset, NJ, suggests certain operational services are handled from this location. Based on available public information, the following services are offered, often with specific conditions:

• **Extensive Online Fragrance Retail:** They offer a "wide selection of high-quality perfumes at unbeatable discount prices" through their online platform, including various designer brands for men and women.

• **Wholesale Options:** FragranceShop.com also appears to operate as a "wholesale perfume distributor," catering to boutique retailers and online resellers.

• **Order Fulfillment:** The Somerset address likely serves as a distribution or fulfillment center for online orders, ensuring products are shipped to customers.

• **Return Processing:** As indicated by customer reviews, the physical location is involved in processing returns, though strict policies apply. Returns generally must be made within 7 days to be eligible for a refund, and products must be in original, unused condition with all packaging. A 10% restocking fee may apply, and original shipping/handling charges are non-refundable unless items were damaged or incorrect.

• **Customer Service Support (Phone/Email):** While reviews indicate mixed experiences, they do offer customer service channels via phone and email to address inquiries, order issues, and return requests. For example, a customer stated they were told to send pictures for a damaged item.

• **Online Order Tracking:** Customers receive tracking numbers upon order fulfillment to monitor their shipments.

• **Potential for Authenticity Verification:** In some cases, as seen in a positive review from April 2025 on Walmart Business, they "verified authenticity, provided an explanation and gave me the option to return for a full refund if I was still displeased" regarding a change in bottle appearance, suggesting a service related to product authenticity.

FragranceShop.com, as a point of interest in Somerset, NJ, offers several features that might attract New Jersey locals seeking fragrances, alongside some aspects that prospective customers should be aware of:

• **Extensive Online Inventory:** The primary feature is their vast online catalog of designer perfumes and colognes. They boast a wide selection from "top brands," allowing customers to browse numerous options from the comfort of their homes. This breadth of choice is a significant draw for fragrance enthusiasts.

• **Competitive/Discounted Pricing:** FragranceShop.com aims to offer fragrances at "unbeatable discount prices," which is a key appeal for budget-conscious shoppers looking for value on popular scents. This cost-effectiveness can be a strong motivator for purchases.

• **Physical Base in New Jersey:** Having a physical address in Somerset means they are locally situated for New Jersey residents, potentially allowing for faster shipping within the state or a more direct channel for certain customer service interactions, though direct walk-ins for Browse are not explicitly advertised.

• **Wholesale Options:** For local businesses or individuals interested in buying in larger quantities, their wholesale services could be a distinct feature, offering bulk purchasing opportunities.

• **30-Day Return Policy (with conditions):** They offer a return policy, generally allowing returns within 30 days of purchase for a refund if items are unopened and in original condition. While strict, the existence of a policy provides a framework for returns, albeit with potential challenges as highlighted by some customers.

• **Customer Service Channels:** They provide phone and email contact information for customer service, allowing for remote support regarding orders, inquiries, or issues. While customer experiences vary widely, these channels exist for problem resolution.

It is important for potential customers to also be aware of some of the challenges highlighted in reviews, such as reported difficulties with returns (e.g., lost items, strict receipt requirements), and occasional feedback about product quality (e.g., scents smelling like alcohol), or damaged items upon arrival. These points underscore the importance of thorough review of policies and documentation retention for any transactions.

FragranceShop.com frequently offers promotions and special deals to attract customers, leveraging their online platform to provide competitive pricing. While specific, real-time promotions are dynamic and change regularly, you can generally expect the following types of offers:

• **Percentage-Off Discounts:** They often provide discounts such as "25% OFF" or "40% OFF" on regular-priced perfume oils or across their site. These are often tied to promotional codes that can be applied at checkout. For instance, recent codes might include "F2457" for 25% off or "SAVE40" for 40% off.

• **Dollar-Amount Reductions:** You might find promotions like "$30 OFF $90+ Purchase," encouraging larger orders to unlock savings.

• **Sales on Specific Brands or Collections:** They frequently feature sales on particular designer brands or seasonal collections, with discounts on popular perfumes and colognes. Their website often showcases "Shop Now sale up to 49% OFF" or "Sale Up To 52% Off" on various categories.

• **"Best Sellers" and "New Arrivals" at Discounted Prices:** FragranceShop.com often highlights popular products and new additions to their inventory at reduced prices, providing an opportunity to try trending or classic scents at a lower cost.

• **Email Newsletter Discounts:** Signing up for their newsletter is typically a way to receive special discounts and be informed about upcoming sales directly.

To take advantage of these promotions, New Jersey locals should regularly check the FragranceShop.com website for current offers and promotional codes. Websites that aggregate coupon codes (like valuecom.com) also often list active discounts for FragranceShop.com. It's crucial to apply these codes during the online checkout process to ensure the discount is applied to your order. Remember that promotions can be time-sensitive and subject to specific terms and conditions.

For direct inquiries regarding orders, products, or customer service at FragranceShop.com, you can use the following information. It's important to note that while they have a physical address, most direct customer interaction is expected to occur via phone or email, especially concerning orders and returns.

• **Address:** 71 Veronica Ave, Somerset, NJ 08873, USA

• **Phone:** (877) 939-9397 (as listed on their Walmart Business profile)

• **Email:** cs@fragranceshop.com (as listed on their wholesale returns page)

These contact methods are your primary avenues for communication with FragranceShop.com. If you have an issue with an order, need to initiate a return (within their strict 7-day policy), or have questions about their products, using these channels is recommended. Given some customer feedback, retaining all order documentation, including tracking numbers and receipts, is critical for any potential issues.

For New Jersey locals seeking to purchase fragrances, FragranceShop.com in Somerset can be a suitable option primarily for its potential to offer a wide variety of designer perfumes and colognes at competitive, discounted prices. Its local presence in Somerset means quicker shipping within the state compared to out-of-state retailers, and for those who prefer to deal with a business with a physical base, it offers that reassurance. The primary suitability lies in its extensive online catalog, which allows New Jersey residents to browse and compare a vast selection of scents from the comfort of their homes, often finding popular and niche fragrances that might be harder to source locally at similar price points.

However, it is crucial for locals to approach FragranceShop.com with an informed perspective. While the allure of discount prices is strong, customers should be diligent about understanding their policies, especially regarding returns and potential product authenticity. Retaining all receipts and authorization numbers, as highlighted by customer experiences, is paramount for problem resolution. For a price-conscious New Jersey fragrance shopper who is comfortable with online ordering and meticulous about documentation, FragranceShop.com can be a valuable resource for expanding their fragrance collection. Its local Somerset presence, while not a walk-in retail store, supports its online operations for the benefit of New Jersey customers.