Dillard's

For shoppers in Akron, Ohio, seeking a blend of classic elegance, contemporary style, and personalized service, Dillard's stands as a prominent destination. More than just a department store, Dillard's offers an elevated retail experience, presenting a curated selection of fashion apparel, accessories, beauty products, and home furnishings. It’s a place where quality takes precedence, and the emphasis is placed on helping customers discover pieces that truly complement their individual style and lifestyle.

Dillard's has built its reputation on offering a sophisticated array of national and exclusive brands, catering to those who appreciate refined taste and lasting value. This commitment extends beyond the merchandise to the shopping environment itself, which is designed to be comfortable and inviting. Whether you're looking for a special occasion outfit, updating your everyday wardrobe, or selecting new decor for your home, Dillard's aims to provide a comprehensive and satisfying experience that goes beyond the transactional.

One of the standout services that truly sets Dillard's apart, as highlighted by local customers, is their expert bra fitting service. As one grateful customer shared, after struggling to find a strapless bra for her daughter's school dance, an online search led her to Dillard's. The experience was transformative: "Our lady was AMAZING! She was patient with my daughter, asked questions, listened to our concerns, and explained everything throughout the fitting." Even with a higher-than-expected price for the perfectly fitting bra, the satisfaction of a "properly fitting bra that my daughter wasn't tugging at all night" spoke volumes about the value of this specialized service and the expertise of the staff. This dedication to ensuring comfort and confidence, especially for a crucial garment like a bra, underscores Dillard's commitment to personalized customer care.

While customer experiences can sometimes vary, as is the case with any large retail establishment, Dillard's generally aims to uphold a standard of service that supports customers through their purchasing journey. It's important for shoppers to understand and utilize the store's stated policies and engage with staff to ensure a positive outcome. The goal is always to provide a high-quality product selection backed by attentive service, making it a suitable choice for those in the Akron area seeking more than just a quick shopping trip.

The Dillard's department store in Akron, Ohio, is conveniently situated at 3265 W Market St, Akron, OH 44333, USA. This address places it squarely within Summit Mall, a prominent and easily accessible retail hub for residents throughout Akron and the broader Summit County region.

West Market Street is a major thoroughfare in Akron, ensuring straightforward access to Dillard's from various neighborhoods and surrounding communities. As an anchor store within Summit Mall, Dillard's benefits from the mall's extensive parking facilities, making it easy for customers to find a spot, even during busy shopping periods. Its location within the mall also allows for the convenience of combining a Dillard's visit with other shopping, dining, or entertainment options available within the complex, enhancing the overall shopping experience for local patrons. The store is also generally designed to be accessible, catering to a wide range of customers.

• Fashion Apparel & Accessories: An extensive selection of men's, women's, and children's clothing, including casual wear, business attire, formal wear, activewear, and a wide array of accessories such as handbags, jewelry, watches, and sunglasses.
• Beauty & Fragrance: Features a comprehensive beauty department with cosmetics, skincare, and fragrances from leading and luxury brands, often with complimentary beauty services and consultations.
• Home Furnishings & Decor: Offers a curated collection of home goods, including bedding, bath essentials, kitchenware, small appliances, decorative accents, and select furniture.
• Shoes: A wide variety of footwear for women, men, and children, ranging from casual to formal styles.
• Expert Bra Fitting Services: Provides personalized, professional bra fitting services to help customers find the perfect fit for comfort and confidence. Appointments can often be booked online.
• Free Beauty Services: Offers personalized beauty consultations, makeovers, and fragrance sampling with beauty experts.
• Custom Suiting & Tailoring: Available for men's tailored clothing, ensuring a perfect fit for suits and other formal wear.
• Wedding & Baby Registry: Comprehensive registry services to help celebrate life's milestones with thoughtfully selected, high-quality items.
• Gift Wrapping: Offers professional gift wrapping services to add a special touch to your purchases.
• Buy Online, In-Store/Curbside Pickup: Convenient options to shop online and pick up orders at the Akron store, including curbside service.
• Watch Adjustments & Shoe Fittings: Provides adjustments for watches and ensures a proper fit for purchased footwear.
• Jewelry Soldering: Repair services for jewelry may be available.

• Curated Selection of Brands: Dillard's prides itself on offering a refined mix of established national brands and exclusive private labels across fashion, home, and beauty, catering to a discerning clientele.
• Exceptional Bra Fitting Service: A highly praised highlight, providing personalized, expert assistance to ensure customers find perfectly fitting undergarments, as evidenced by positive customer reviews. This service often involves dedicated, patient staff.
• Focus on Customer Service: Strives to deliver a superior shopping experience through knowledgeable sales associates and personalized attention. While experiences can vary, the goal is attentive and helpful service.
• Comprehensive Product Assortment: Offers a vast array of merchandise from head to toe and for every room in the house, making it a comprehensive destination for various shopping needs.
• Elegant Store Environment: Stores are typically well-maintained, spacious, and designed to provide a comfortable and appealing atmosphere for Browse and shopping.
• Specialized Departments: Features dedicated areas for specific needs, such as fine jewelry, cosmetics, and a robust home section, allowing for focused shopping.
• Return Policy for Customer Satisfaction: Dillard's has a return policy designed to allow returns of eligible merchandise within 30 days with a receipt, aiming to ensure customer satisfaction. (Note: specific conditions and exceptions apply.)
• Online Appointment Booking: For services like bra fitting or beauty consultations, customers can conveniently book appointments online, enhancing the planning of their visit.

Dillard's frequently provides various promotions and special offers designed to give shoppers value on their high-quality merchandise. While they may not always operate with daily "doorbuster" sales, they consistently offer opportunities for savings. Akron residents can typically find deals through several channels:

• Seasonal Sales Events: Dillard's holds major sales events throughout the year, especially during holiday periods (e.g., Memorial Day, Fourth of July, Labor Day, Black Friday, post-holiday clearance). During these times, shoppers can expect significant percentage discounts across various departments, from apparel and accessories to home goods.
• Percentage-Off Promotions: Common offers include "X% off" sales on specific categories, such as "Up to 65% Off" on certain designer dresses, shoes, or handbags. These promotions often apply to new arrivals or top-rated items.
• Coupon Codes: While not as frequent as some other retailers, Dillard's does offer coupon codes, often found through their website or third-party coupon sites, providing discounts like "Up to 15% Off Top Rated Items" or specific dollar amounts off purchases.
• Dillard's Credit Card Benefits: Loyalty is often rewarded. Dillard's Credit Card holders may receive exclusive discounts, early access to sales, or special financing options. Using the Dillard's American Express Card can also accrue rewards points.
• Beauty Gifts with Purchase: The beauty department frequently offers complimentary gifts with qualifying purchases from specific cosmetic or fragrance brands. These "gifts with purchase" can be quite substantial and include deluxe samples or full-size products.
• Clearance and Final Sale: Dillard's always has a clearance section where items are significantly marked down. Shoppers can find "final offer" deals with 60-70% off original prices, though these items may have stricter return policies.
• Email and App Notifications: Signing up for Dillard's email newsletter and downloading their mobile app is an excellent way to stay informed about upcoming sales, new arrivals, and exclusive online deals.
• Free Shipping Offers: For online purchases, Dillard's often provides free standard shipping for orders totaling $150 or more. Orders below this value typically incur a shipping fee.

To maximize savings, Akron shoppers should plan their visits around major sale events and regularly check Dillard's official website and app for the most current promotions and offers.

Address: 3265 W Market St, Akron, OH 44333, USA

Phone: (330) 867-3300

Mobile Phone: +1 330-867-3300

For the discerning residents of Akron, Ohio, Dillard's at Summit Mall is a highly suitable and valuable department store that caters to a refined shopping experience. Its commitment to offering a wide selection of quality fashion, beauty, and home merchandise sets it apart as a premier destination for those seeking style and durability. The store's consistent emphasis on presenting a curated collection means shoppers can expect to find on-trend pieces alongside timeless classics, making it easy to build a versatile wardrobe or enhance their living spaces.

A significant draw for locals is the array of specialized services, particularly the highly-praised expert bra fitting. This personal touch, where dedicated staff assist in finding the perfect fit and comfort, goes beyond standard retail and showcases Dillard's commitment to individual customer needs. Such services, coupled with the overall aim for a pleasant shopping environment, contribute to a sense of confidence and satisfaction in purchases.

Furthermore, Dillard's strategic location within Summit Mall provides unparalleled convenience, with ample parking and the opportunity to combine errands. While specific individual experiences may vary, the overall value proposition of Dillard's lies in its ability to offer high-quality products, specialized expertise, and a refined shopping atmosphere, making it an ideal choice for Akron residents looking for an elevated and reliable department store experience.